Rated 4.0 out of 5 by 432
Rated 2.0 out of 5.0 by CaseyJones09 Comfortable, clean and functional room.
The approach through a built up, high rise area is not the best and the huge amount of cars parked on the verges greets you.
The car parking is terrible. Only 28 spaces for a big hotel. Some spaces taken by large vans! Had to park in nearby railway station for 2 nights which cost an arm and a leg.
Reception area and staff were a shining light at this hotel in what was not a pleasurable visit. The rooms are comfortable, functional and clean. My room also had the spare bed (put you up) made up which meant I did not have a sofa. I was the only person in a room set up for 4 people. The pillows are marked with "firm" and "soft" but were all the same, hard.
The noise from the main railway line was incredible, intercity 125 trains whizzing past. Not a lot the hotel can do about this, but should have considered this when building the hotel in this area. Would I return, no. A bad decision by IHG to be here.
21 March 2015
Rated 4.0 out of 5.0 by winster Great Service
Highly recommended hotel, especially if utilising the trains to and from London.
Good location, would book again.
20 March 2015
Rated 4.0 out of 5.0 by cadgie Great staff
Staff were very helpful in getting a room ready for us , as we arrived early. The room was very clean and tidy , for the price the hotel was far better than I expected.
18 March 2015