Rated 3.8 out of 5 by 644
Rated 1.0 out of 5.0 Uncomfortable stay.
Pre-arraneged cot not in room on arrival (rectified by staff). Lift room card calling system faulty. Air con in room seemed to make the room hotter. Window could not be opened making room very stuffy. 'Family room' very small with cot in. No bath. Reception queue nearly always to the door (understaffed?). The Wifi was good but having to get a new code every 24 hours was a bit annoying.
Good points: friendly staff all round.
May 26, 2015
Rated 1.0 out of 5.0 by Rusty1982 Bad Experience
The overall experience from this Holiday Inn was not of a good standard. I was not made to feel special (a valued IHG member) I had to inform the hotel I was a member. Also was told to collect the iron from reception as the staff weren't allowed to come upstairs. Finally the WiFi code given to me for being a member had already been used by a previous guest. Not happy at all, will not be using this hotel again. I am staying at a local Holiday Inn today so can compare the 2!
May 26, 2015
Rated 5.0 out of 5.0 by bamartin26 Great service
Great location, comfortable bed, quite room. Great service, just not too much to choose on breakfast. Still it was our 15th different holiday inn in europe and is reasonably priced.
May 25, 2015