Rated 4.4 out of 5 by 152
Rated 1.0 out of 5.0 by Gatorgregh No Hot Water
I have only one problem, but it's a big one. I checked in about 4:30 pm after a long hard day in the field. When I went to take a nice hot shower, the water temperature was cold. When I called the desk, they checked the water temp from downstairs and agreed it was not warm, and gave no explanation as to why the water was cold. The only thing I got from the desk clerk was that someone a few weeks prior had also complained. He went on to say if someone else were to make a complaint that night he would write-up a ticket, which indicated to me if no else were to raise the issue, nothing would be done.
I will not be staying at this HI Express in the future.
November 21, 2015
Rated 5.0 out of 5.0 by KT HFOC Great!
As always, staff are wonderful!
Convenient location, right off I-95 and near the Outlet Malls.
November 1, 2015
Rated 5.0 out of 5.0 by LubberJack17 Friendly staff and very clean, well maintained property
The two most common complaints customers have with hotels are the cleanliness and maintenance of the property (especially the guest rooms), and the friendliness of the staff. All the staff at this hotel were very friendly and helpful, and the common areas of the hotel were in good repair and very clean. My guest room on the 3rd floor was also in excellent condition, and very clean. The price I paid was on par with the other comparable hotels nearby.
October 31, 2015
Rated 4.0 out of 5.0 by daniz40 Nice Hotel
Nice little hotel along I-95, if you are traveling in Southern florida
October 28, 2015
Rated 5.0 out of 5.0 by Grateful For Jesse Thanks Jesse
On a recent visit my girlfriend left her sweater behind in the room. She called and spoke to Jesse and he went out of his way to retrieve her sweater and give her instructions on how to get it picked up by pack mail. Thanks so much for your help and for the great conversation my girlfriend said you two had. Would stay here again!
October 20, 2015
Rated 1.0 out of 5.0 by keppies UNFAIR CHARGE
they wanted to charge us for a weeks stay when we only stayed one night. This was because the room was extremely musty and we could not sleep. The management was rude and not helpful
October 2, 2015
Rated 5.0 out of 5.0 by Lure Girl Perfect location - Good Value
The only downfall of my stay was that the hotel insisted that I have the room cleaned after 2 days. The manager left a note stating I could contact her if I had any problems with this, but there wasn't any contact info ?? (I had spoken to the front desk clerk upon my arrival stating I would not need room service during my stay - she said all I needed to do was put out the little sign .... apparently that wasn't the case.)
As a result of previous problems at other hotels, I ended up packing up all my things and locking them in my suitcase. Totally unnecessary because all I did was sleep and shower at the hotel !!
October 1, 2015
Rated 5.0 out of 5.0 by curly821 breakfast
the sign said breakfast till 9:30 AM we got there at 9:18AM n the girls was cleaning up all the food i told her it was only 9:18 AM n da sign said 9:30 AM she just shrugged her shoulders and walk oaway.
September 27, 2015