Rated 4.3 out of 5 by 73
Rated 5.0 out of 5.0 by Ken and Jackie Great Hotel, Great Vacation
I have to say our experience at the Intercontinental Mauritius was just awesome.
We arrived and being an Intercontinental Ambassador found that we had been upgraded to a Presidential Suite and it just got better from there.
The staff were friendly and could not do enough to make the holiday special for us, I'd like to thank everybody at the hotel for such a fantastic vacation.
Room was great, food was great, the rum was great! I needed a relaxing holiday to recharge the batteries and that's what I got.
I travel globally with my job, stay in a lot of countries, lots of hotels but this is the most friendly and welcoming I have ever been to.
The only criticism I have is the hotel would benefit from a shuttle bus, but taxi's were plenty.
Thanks again to Juan and his team and hope to see you all again at Christmas.
13 September 2014
Rated 5.0 out of 5.0 by Bharat14 Very friendly and helpful staff
The location is very good and because of good staff and good food, our stay at this resort was very enjoyable. Will always recommend to friends and family this resort in Mauritius.
12 September 2014
Rated 5.0 out of 5.0 by mkingcadinator improved customer service
This was my second stay at the intercontinental Mauritius.i visited last year and must say that it was better this year than last. The staff seemed to be focused on customer service which was lacking last year. There's nothing I can really say bad about the hotel the only one thing I can knock it for is that there isn't an airport shuttle bus.
12 September 2014
Rated 5.0 out of 5.0 by atrullas La mejor atención que nunca recibí
Era la primera vez que visitaba el Ressort de Intercontinental Maurithius aunque no era mi primera experiencia en hoteles similares en mis visitas previas a Tenerife, Koh Samui, Cancún...si bien éstas fueron formidables, mi estancia en Intercontinental Mauritius será inolvidable. Nunca me sentí tan en familia, tan excelentemente acogido por su personal que siempre me brindó una sonrisa. Desde el primer día fuimos recibidos por el responsable del hotel y quien se fue interesando, día a día, por la calidad de nuestro estancia e intentando solventar cualquier dificultad que surgiese no solo en referencia al hotel si no también en cuanto a nuestra estancia.
En cuanto a las instalaciones, las habitaciones son excelentes, muy amplias y en perfecto estado de conservación. Si tengo que poner algún "pero", lo pondría en los mandos de la televisión y la cobertura WIFI ya que algunas zonas carecían de ésta. El hotel dispone de 4 restaurantes con diferente temática (Hindú, Oriental, Zen y Estándar) y la calidad de éstos me sorprendió ya que tuve la oportunidad de probar todos sus menus degustación.
En resumen, mi estancia en Intercontinental Ressort fue formidable y recomendaría totalmente su reserva.
08 September 2014
Rated 4.0 out of 5.0 by Arvo123 Great staff and accommodation...
We had an excellent experience here during the peak of the Mauritian winter. ...but it was a "tired" looking hotel. With a bit of TLC under the excellent new management I am sure it will flourish into the gem it was meant to be. Also, the management have promised to stop charging for water during meal times - yay!
The food was delicious and the staff were awesome. The only downside was the "average" entertainment (sound system) although the performers were brilliant.
Overall, would definitely go back there :-)
02 September 2014
Rated 5.0 out of 5.0 by Macca52 Great staff and lovely location
A very friendly hotel and great for kids. The staff are excellent and the rooms, service and food were great.
The beach is not the greatest but the water is lovely.
28 August 2014
Rated 5.0 out of 5.0 by martin2302 Great location and top notch service
This hotel is in a beautiful location and the overall layout is excellent. The whole resort is extremely clean and tidy and well equipped. The highlight, though, is the quality of service from the staff. Every single one could not have ben more helpful. They were extremely polite, attentive, but not overly so, and happy and cheerful. Not a single one passed us without saying hello and asking if we were having a good time. The quality of the food was extremely high and we were treated to two dinners on the beach. Quite an experience. The variety of restaurants allowed us to try lots of different dishes and the chefs were only to happy to provide extra, even without being asked.
15 August 2014
Rated 4.0 out of 5.0 by fdinah friendly staff
Above average, with attention to details of hotel and room cleanliness. Very friendly and helpful staff
15 August 2014