Rated 4.7 out of 5 by 122
Rated 5.0 out of 5.0 by LLe1108 Overall amazing resort.
When we arrived at the Thalasso, we got a tour of the resort before we checked in, which was great help since it was a big resort. The service and staff at the Thalasso were top notch, super professional and very friendly. Our Diamond Villa was spacious, extremely roomy, everything was nice and new, we received bottled water every day, and the gifts they gave us were so cute! The breakfast buffet had a variety of foods and had great selection. Our dinners were included and it was excellent! We ate at the Reef Restaurant and enjoyed everything we had. The show on Monday night was very entertaining, we loved it! The Sands Restaurant was more laid back, which I loved, and the food was just as good as the Reef. Having a three course meal each night was very filling, we almost couldn't order dessert on some nights! The Thalasso has so much to offer and we had so much to do. We got to enjoy the views from the beach, we fed the sting rays, and the activities with the pool boys were so cool! We made crowns and a tote bag out of leaves. They were so helpful and made it enjoyable, even though most of us didn't know what the heck we were doing. My husband really wanted a hat, but we were leaving the day it was an activity, so they made him one! We still have it and it reminds us of how amazing the people were that we met in Bora Bora. One of the things I loved most at the Thalasso, was the turn down service. When we were at dinner, housekeeping would come close our curtains and get the bed ready, but they would put a water bottle and a piece of chocolate beside the bed.. it was such a small gesture, but I will always remember it. It shows that every little detail was thought through to make the experience at the Thalasso unforgettable.
15 December 2014
Rated 5.0 out of 5.0 The best experience you can have
My wife and I had the best experience of our life staying at this resort. The staff is friendly and helpful and the accommodations exceeded any expectations we had! I highly recommend staying here!
10 December 2014
Rated 5.0 out of 5.0 by RiCDee Comfortable bed and great service.
2 thumbs UP, definitely a great place to stay, we having fun all the time
08 December 2014
Rated 5.0 out of 5.0 by jarnett14 Family Vacation
We stayed at this resort with our 2 children (8 and 11 years old) They had a blast! Lots of stuff to do for kids and the staff made our kids feel very appreciated.
04 December 2014
Rated 5.0 out of 5.0 by thomasl39 BEST HOTEL
Great hotel - Had over water bungalow.. Rooms were super nice and property views were amazing. Wish there was more fishes below however really love they daily sting ray feeding and the staff was really friendly and helpful.
02 December 2014
Rated 5.0 out of 5.0 by MarRy11814 Paradise with a few hiccups
My wife and I spent the last 4 days of our honeymoon here. We were amazed by the resort, the staff's knowledge and friendliness and the overall relaxed feel of the place. The only two items we were dissatisfied with were:
1) The "king size bed" was really two twin beds pushed together with no solid topper across them. Needless to say, someone ended up sleeping in the "crack' between the two mattresses. It did not make for the most comfortable sleep.
2) We are IHG Ambassadors. We asked the front desk when we checked in if we received a room upgrade one level as guaranteed by the Ambassador's Club. The staff lied to us and said that we were. We came to find out that we were in the same class room that we had booked. This is unacceptable. It's one thing to try and claim availability as a reason for not upgrading (even though the upgrade is guaranteed), but to outright lie is unacceptable. This practice should be looked into.
Aside from those two points, we would stay here again in a heartbeat We would also recommend this to others as a great place to stay.
30 November 2014
Rated 5.0 out of 5.0 by OwenW Great service, great property, expensive food
We had an amazing time in Bora Bora. This hotel sits on a motu facing the main island and the view is absolutely stunning. The concierge team is top class. Transportation is a bit of a pain. They charge expensive transfer fees for traveling to/from the airport. They also charge you every time you want to leave the property in the evening to go eat in town (a bit of an unfair practice in my opinion). If you can overlook these few transportation issues, then this hotel would be perfect. They have everything you need and they will take care of you amazingly.
28 November 2014
Rated 5.0 out of 5.0 by Billthai comfortable room and clean.
The over water villa we are very enjoy .The view are excellent at night very quiet.
23 November 2014