Rated 4.7 out of 5 by 43
Rated 5.0 out of 5.0 by Don & Marg Beautiful Resort Resort
We were very pleased with our stay at the resort - wish we could have stayed longer!!
The resort exceeded our expectation!!!
17 January 2014
Rated 5.0 out of 5.0 by GingerMomma BEAUTIFUL RESORT & SETTING !
Beautiful resort, and magical setting. The bungalows are beautifully and well-appointed with a modern touch. Staff is helpful, professional, polite, and happy! Everyone has a smile (well, nearly everyone) and an "ioarana!" for you as you pass! Service is European which is natural, as it is French Polynesia. A server or two who hovered a little closer to the pool would be welcome (and probably up the bar bills of guests as well!). There are many staff members who truly go above and beyond in their desire to help and to make the stay the BEST it can be. It was appreciated.
My only recommendation is to be more clear about the cleaning policy regarding any valuables left out in the room. I have no problem with the policy but I did not feel it was emphasized sufficiently (perhaps a note/sign in the room stating that anything left out will mean NO CLEANING in the room as well as the 'do not disturb' sign being placed which means it won't be addressed by anyone).
04 January 2014
Rated 5.0 out of 5.0 by ParadiseSeekers Paradise on earth
Bora Bora is indeed paradise on earth.
Excellent service from all the hotel staff. Exquisite views from the bungalows. Entertaining daily activities, particularly enjoyed the service of the pool guys.
21 December 2013
Rated 4.0 out of 5.0 by m25m25 Stunning
The propery and setting we're stunning. With the amount of money spent,the price of the food did not meet the quality. The property offered wifi which was not available for our ENTIRE stay! Mario and Gustav pool attendants were wonderful and very knowledgable.
19 December 2013
Rated 5.0 out of 5.0 by CJ1113 The best experience at a hotel/resort I've ever experienced
This intercontinental is located off a motu in Bora Bora.
Everything we experienced at this resort was amazing.
We were welcomed at the dock by a Tahitian in traditional garb, blowing a horn. During the check-in, a cold towel and tea was offered. Afterwards, a tour of the hotel was given on a cart. An early check-in request was honored, and we were in our overwater villa by 11am.
The villas were amazing.
Facing the mountain of Otemanu, the overwater villas were situated over a shallow lagoon. The depth of the water at our specific villa was maybe 2-3 meters, perfect for swimming/snorkeling off our private dock. The impeccable attention to details were amazing. Housekeeping would leave fresh flowers over the towels every day.
The only con was that a large number of tiles in the swimming pool is missing. It seemed out of place, as the rest of the resort was immaculate. Considering that the entire resort is surrounded by water, it seemed surprising that they would not just shut down the pool and replace the tiles during the non-peak season.
The activities/facilities were also great.
From the daily activities such as ray feeding, the dinner shows, to the numerous options to relax and enjoy the resort, such as the spa, our only regret was that we did not have enough time to fully experience everything that the resort offered.
Everything is expensive, of course, but it comes with the location.
26 November 2013
Rated 5.0 out of 5.0 by Turtle55 No other place to be
I recently celebrated my birthday with my husband in this wonderful place. I could not imagine any other place to be other than this one. The management and staff were so accommodating that it felt like they knew us personally. We've enjoyed the entertainments, the activities that we booked through the concierge and the amenities that were right on our fingertips. Our room was always kept clean and they did it surreptitiously, it always made me smile.
I would like to applaud the manager who personally took care of us after a delayed check-in and went far and beyond our expectations.
I look forward to going back to this hotel.
23 November 2013
Rated 5.0 out of 5.0 by jbaiao The most memorable and explend place I haven seen!
An amazing place to vacation and extremaly beautiful! The most amazing place I have seen. Highly recomended!
17 November 2013
Rated 5.0 out of 5.0 by Kate125 Amazing Honeymoon Experience
We visited this resort for the final stop of our honeymoon and booked a Sapphire overwater bungalow, but due to our Ambassador status we were upgraded to a Diamond bungalow upon our arrival. The overwater bungalows are all the same size with the same amenities, but the privacy and views improve at each level. Check-in was smooth and our room was ready earlier than expected, even though we had arrived in the morning.
The resort is pristine and very well-maintained (except for the main pool missing some floor tiles and is an awful eyesore), and impeccably clean both in the resort buildings and in the bungalows. There is some good snorkeling near the shore, and we booked a half-day snorkeling excursion around the main island that was absolutely amazing! We swam with sting rays and sharks, and visited a coral garden with literally thousands of fish. The resort also feeds the sting rays on the main beach every afternoon, which is so much fun! They are wild, but are used to people and will come right up to you in the water.
We had breakfast and dinner at the resort each day, and the food was excellent every time. Breakfast was a buffet each morning, encompassing French, Continental, Polynesian, Japanese, and American influences. Dinners were a la carte, or a buffet at the Reef restaurant some nights. Seafood was the freshest we've ever had, and every preparation we tried was delicious!
The only problem with our trip was the prevalence of children at the resort - we did our best to avoid them by rescheduling our dinner reservations when they were there, but we still had to deal with at least one screaming infant and several rowdy children ages 2-6. Not the romantic experience we envisioned when we planned our trip.
The highlight of our stay was without question the unparalleled quality of the staff. They were attentive, helpful, friendly, and genuinely interested in our experience during our stay. The staff at the Sands made our dinners so special, and Sofie at Bubbles was not only an excellent bartender and fun to talk with, but truly went above and beyond our expectations - one day my husband got severely sunburned and after we told her the story she actually went home after her evening shift to get her own burn relief cream and gave it to us to keep. Sofie clearly astonished us with her generosity, but there were many other stories of staff members who gave that little extra that truly made our experience special.
16 November 2013