Rated 4.7 out of 5 by 557
Rated 5.0 out of 5.0 by Eddy76 World Class Resort in Cancun
Have visited this resort regularly for 15 years. Management for the past 6 years has been outstanding. Current management transformed this Resort from being poorly run to one that is now truely world class. Excellent in every category--rooms, common areas, beach palapas, sevice at all levels, attentive management at all levels, great concierge service and a truely personable General Manager who is commonly seen all around the complex greeting guests and ensuring that her high standards are being maintained thruout the Resort as it relates to sevices, food and beverage quality, cleanliness, etc. If there is ever a problem, she will personally see that it is resolved. Food quality and service in the two Resort restaurants now exceeds the quality and service in many of Cancuns popular restaurants in the hotel zone.
There is no reason to leave the Resort to dine. The Club level does a great job in food, beverage and friendly service. Employees at all levels are super friendly and desire to please---many will address you by name. I credit the Management for this exceptional Resort experience.
July 27, 2015
Rated 5.0 out of 5.0 hermosa playa habitacion muy comoda
la instalaciones en general muy limpias una playa Hermosa nuestras habitaciones muy comodas y cada dia limpieza muy Buena alberca muy acceptable, unico detalle las camas de playa tipo bungalow requieren de informacion clara , personal de playa entro en discrepancia con sus versions, ,,muy Buena estadia muy satisfechos
July 26, 2015
Rated 5.0 out of 5.0 by PAPYLUIS MI ESTADIA EN LAS VACACIONES
LA PRIMERA IMPRESION AL LLEGAR AL HOTEL FUE DE MAJESTUOSIDAD, EL CONTACTO CON JUANITO EL MALETERO MUY ATENTO Y SERVICIAL, LA ATENCION CON EL RECEPCION MUY COORDIAL ATENTO Y CN MANEJO EN SU TOTALLIDAD DE LOS TEMAS., EN GENERAL INCREIBLE, LO UNICO QUE PONDRIA UN ASTERISCO ES EN QUE AL HACER EL ULTIMO DIA EL CHECK OUT RECIBIMOS UN SOBRE DE PROPINA AL CAMARERO, SIN QUE NOS HAYA OFENDIDO LA SITUACION, CREO ESTA DE MAS POR TRATARSE DE UN LUGAR DE CLASE., NO ES ALGO QUE ME MOOLESTE SOLO LO SENTI FUERA DE LUGAR,
July 24, 2015
Rated 5.0 out of 5.0 by tigresergio TIGRE EN CANCUN
Pues estuvo excelente el servicio del hotel y el trato de los empleados que siempre respondían con una sonrisa y mucha disposición de ayudar en cualquier duda o pregunta que se les hacia
excelente limpieza y excelente desayuno
lo recomiendo amplia mente este hotel
July 21, 2015
Rated 5.0 out of 5.0 by Champion44 Best Vacation Ever
My wife and I celebrated our 10th anniversary at the Presidente. Not one complaint. This is the perfect hotel and location in Cancun. We did not want to leave. The Presidente is great for quiet or for family. This was our best trip ever and we have traveled all over the world. Can't wait to return!
July 21, 2015
Rated 5.0 out of 5.0 by rafa30 Ótimas instalações!
Hotel muito bem cuidado e limpo, com quarto confortável, bem iluminado e com bons produtos de higiene. Praia bem tranquila, com mar calmo e temperatura agradável da água. Bons restaurantes e equipe prestativa.
July 21, 2015
Rated 5.0 out of 5.0 by Ontheroadagainagain Super place to stay
This hotel is an excellent getaway. The staff is super and the rooms and surroundings are beautiful and relaxing.
July 16, 2015
Rated 5.0 out of 5.0 by djperry Another great stay at the Presidente.
I stayed here two years ago and had a great time. This trip I stopped here for two nights on my way to Cozumel and was not disappointed. The property is very well maintained.The pools and beach area are very clean. The staff are all very friendly and helpful.
I plan to return in January.
July 13, 2015