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Presidente Cancun Resort



Concierge Photo Concierge Signature
Adolfo de la Torre

Insider Tips


Exchange money

The local currency is Mexican pesos (MXN). Kinldy be informed that as per federal law, non Mexican citizens can exchange up to $1,500 USD in cash per month. Be prepared to present your passport when exchanging money at the bank or at exchange currency desk at the hotel.
One of the few non-all inclusive resorts offering a relaxing and authentic Caribbean getaway experience. Guests can soak up the sun from morning until the day’s last sunrays, lounge under shady palm trees with feet buried in powdery white sands, enjoy a variety of water sports or simply admire the amazing turquoise sea. When the sun sets, the resort offers tropical-dining options, including local cuisine prepared by an award-winning chef.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.


  • Restaurant & Lounges

    El Caribeno serves savoury Caribbean seafood, Cana Brava and the Deck Bar offers a variety of snacks and fruits on the beach, and Tequila Collectio...
  • Amenities & Services

    Fitness Centre with latest cardio, elliptical and weight machines equipment with TVs to help pass the time. An outdoor pool view and garden view, I...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Presidente Cancun Resort
  • Blvd Kukulkan Km 7.5
  • Cancun , 77500
  • Mexico
  • Front Desk +52-998-8488700

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish, French

Pet Policy

Only guide dogs are allowed to stay in the hotel premises.
  • Local Time

    8:32 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.5 out of 5 by 230 reviewers.
    Rated 5.0 out of 5.0 Very good experience Everything was very good. The hotel is excellent, the accommodations very good. My only negative perception is the outside view of the hotel. In Cancun the vast majority of the hotels seems spectacular from the outside. All will look shining and new, while intercontinental will look like old and not so well maintained. Nothing to do with the inside though, as it is all perfect. Another point to improve is the concierge. It was never there. Well probably it was there at some point but I went to look for the concierge for about 6 times, and did not find any of them. Maybe it is because there is a stand to sell park tickets and other Cancun trips (Isla Mujeres, Chichen-Itza etc..). I believe because there is a stand for that, there is no much need to have a concierge available all day long. My critic is that this stand will not give you any information unless they feel you are buying their packets. While the concierge should be there to give you a general orientation before going to the stand and decide what to buy. All local information I had to ask had to be done to the front desk. Anyway, I think you should thing of improving this point. 18 August 2014
    Rated 4.0 out of 5.0 by front of house the front of the hotel definitely needs a repaint as it creates a bad first impression. Beautiful beach frontage. The bar área inside the hotel could do with a freshen up but the beach bar was well decked out and comfortable. We did not eat in the hotel but there are ample eating places in the close vicinity 18 August 2014
    Rated 5.0 out of 5.0 by Honeymoon Stay was the BEST! My wife and I came to the Presidente Cancun Resort for our honeymoon. We arrived early Monday morning and our room was not ready in which, the great staff offered us a room to stay/sleep in since we were exhausted until our oceanfront room was ready! It was much needed because we slept till dinner. THANK YOU STAFF. My wife and I had an oceanfront room, there was a free bottle of champagne our first and last night at the resort along with chocolate covered strawberries. Being that we are Platinum IHG rewards members, the resort took care of our needs! The staff pointed us in the right direction of a local grocery store right next to the property to get snacks for during the day. We ate every dinner meal on the property, with the highlight being dinner on beach!!! Highly recommended, and totally worth it! We became friends with our server Javier Juarez, he was excellent. It was almost as if he was our personal server the entire trip. He continuously made sure we were comfortable, any and all of our requests were met because of Javier. We also took a ride on the sailboat, Spartacus by Mr. Paul, the best thing to do on the property. We went sailing for almost two hours in the crystal blue waters of the Caribbean! THANK YOU FOR A WONDERFUL HONEYMOON! 18 August 2014