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Concierge Photo
Adolfo de la Torre

Insider Tips


Exchange money

The local currency is Mexican pesos (MXN). Kinldy be informed that as per federal law, non Mexican citizens can exchange up to $1,500 USD in cash per month. Be prepared to present your passport when exchanging money at the bank or at exchange currency desk at the hotel.
One of the few non-all inclusive resorts offering a relaxing and authentic Caribbean getaway experience. Guests can soak up the sun from morning until the day’s last sunrays, lounge under shady palm trees with feet buried in powdery white sands, enjoy a variety of water sports or simply admire the amazing turquoise sea. When the sun sets, the resort offers tropical-dining options, including local cuisine prepared by an award-winning chef.

Guest Reviews



  • Restaurant & Lounges

    El Caribeno serves savoury Caribbean seafood, Cana Brava and the Deck Bar offers a variety of snacks and fruits on the beach, and Tequila Collectio...
  • Amenities & Services

    Fitness Centre with latest cardio, elliptical and weight machines equipment with TVs to help pass the time. An outdoor pool view and garden view, I...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Presidente Cancun Resort

  • Blvd Kukulkan Km 7.5
  • Cancun , 77500
  • Mexico
  • Front Desk +52-998-8488700

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish, French

Pet Policy

Only guide dogs are allowed to stay in the hotel premises.
  • Local Time

    5:43 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.6 out of 5 by 312 reviewers.
    Rated 5.0 out of 5.0 by Paradise in Cancun! We stayed at the Intercontinental Presidente for a long weekend getaway. Being an IHG Platinum member, I was greeted by the head concierge Adolfo who promptly checked us in and gave us an overview of the property. Property had just gone through a major renovation. Our room was spectacular! With marble floors, glass walk-in shower, spacious room, and a view that was out of this world! Property is directly on the beach. Plenty of chairs available with permanent umbrellas on the beach and an extremely large pool area. Pool was done in marble and had 5 connecting whirlpools. There is also another "quiet" pool not far away. Food at the pool was amazing. Had the shrimp tacos for lunch and they were the best. Staff was wonderful. Always very friendly and willing to help if needed. They always smiled and said hello every time we passed by someone. The only small downfall was there was sales people stationed by the elevators next to the doors leading to the pool. They were always asking "did you receive your welcome packet". After about a half of dozen times, it became very annoying. Found out they do not work for the hotel and are trying to sell you a membership to a hotel club. Steer clear of these folks and everything else will be fine. All in all, we had an excellent time at the Intercontinental Presidente and can't wait until our next visit. 28 January 2015
    Rated 5.0 out of 5.0 by Wonderful Staff My husband and I had a great time here. The staff was so kind, helpful and happy to have us. We felt very comfortable here and loved the location. a little bit off the main path but so easy to get around on the local bus. 28 January 2015
    Rated 5.0 out of 5.0 by Christmas 2014 This was our second stay at this hotel, we returned simply because our first visit was outstanding. This second visit was equally so, if not better....a great location, exceptional staff including Humberto who greeted us upon our arrival,recognized my Platinum Elite status and found us an excellent upgraded newly renovated room. Alfonso another concierge was equally as attentive throughout our stay and answered any questions we had. Jesus in the Mediterranean restaurant, Jesus on the beach and Jesus In the beach bar along with Luis were all absolutely terrific in their service. Eleazar? At the beach bar was also terrific with great attentive friendly service. Whilst sitting on the beach Bernado with Jesus gave the best service of any waiters I've seen in many years. Javier did a tremendous job of making us feel very special and very welcome on a daily basis.... We again enjoyed all the restaurants....great food !!! We also enjoyed very much the sailboat ride on a beautiful day with Paul....good value for your money !!! Seeing the hotel from the water reminded us what a great place it is with a beautiful beach. This is a great hotel all round with excellent staff and we look forward to returning again soon. 27 January 2015
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