Rated 4.3 out of 5 by 64
Rated 4.0 out of 5.0 by Picker Valuable hotel
everything is nice but WIFI at room really bring me upset.
05 December 2013
Rated 5.0 out of 5.0 by Rita6 Amazing Experience
This was our first trip to Mexico and we saved the best 'till last.
We checked in after an eight day trip around Mexico with lots of plans to sightsee still on the list of things to do.
When we arrived at the fabulous InterContinental Cancun Beach Resort we didn't move from the place for three days!!
We had everything we needed - superb beach, fabulous swimming in the many pools, terrific food - the best lobster every in my life (and I have eaten plenty in my 50 years). Even great shopping.
We stayed in a fabulous room with stunning views over the ocean. Nothing was too much trouble for the staff - ideas, suggestions, things to do - but as I said we stayed in our wonderful hotel world.
The vibe was great. Having spent many happy holidays in the Caribbean it was a super reminder and it didn't disappoint in the bars.
Can't wait to re-visit and this time we'll stay longer!!
02 December 2013
Rated 5.0 out of 5.0 Best way to assess this hotel
Is to go onto the fantastic beach and then walk either right or left. Only by looking at the beach available to neighbouring hotels can you really appreciate what a fantastic location the InterConti has. And the beach is what we are really here for isn't it?
The rest of the hotel is just as fantastic though - and made by the staff. Whether it's the guys serving breakfasts or complimentary cocktails in the upstairs lounge or the barman on the beach, nothing is too much trouble and all done with a smile.
My wife and I had lobsters done two different ways in the restaurant one night; both delicious and maybe the best I've ever tasted - and I've eaten lobster all over the world from Sydney to London - with Aldo Zilli's lobster, chilli and chips the only real rival.
Rooms are well- appointed and comfortable. Reception first class. I had an internet problem that made accessing my BA flight home boarding pass difficult. No problem at all - all sorted within minutes.
So yes, a big thumbs up. Only other hotel I've stayed in that comes up to this standard recently was the Hotel Arts in Barcelona and the prices there make your eyes water! Enjoy!
26 November 2013
Rated 5.0 out of 5.0 by Antonn44 Excelent service and excelent instalations
The hotel has excellent facilities and a staff with excellent attitude, very helpful and polite. A comfortable room, very quiet, I could sleep well throughout my stay. My daughters were delighted with the pool and the beach. The breakfast buffet has excelent food. Highly recommended for family vacations. I was very pleased with my stay.
24 November 2013
Rated 5.0 out of 5.0 by tangey Lovely beach experience, great property, HARD bed
This is on the very best part of cancun beach, tranquil seas, shallow waters out to 100 yards, great beach traditional style sun shades, nice pool area.
The room we had on the 5th floor overlooking the beach was superb, except in one item. The BED. It is HARD. It is a kind of solid piece of mostly unforgiving foam that does not at all provide a welcoming experience.
Other than that item, This was a memorable holiday.
23 November 2013
Rated 5.0 out of 5.0 by MartinT01 Excellent staff
Manager, front desk people, waiters, bell boys, eveyone with a very warm and personalized attention makes a great team and turn the hotel be my favorite in Cancun.
It has happened several times to see the manager very attentive to guests.
Besides they have the best beach in Cancun.
19 November 2013
Rated 4.0 out of 5.0 by mkarq comfortable bed
The only thing I dont like is that the design of the hotel in general could be anywhere in the world, I prefered that the hotel belong to the place, so when i am in the beach it wolud be a hotel with that feeling.
14 November 2013
Rated 5.0 out of 5.0 by RichardM Still The Best Hotel In Town
This was our second time back to the Presidente this year, and again it exceeded our expectations. The staff is so helpful, kind and just fun to be with. They cater to your needs without being overbearing. The value for the price is good.
Some locals stay over the weekends and gives the guests a great chance to interact with the locals. We've made some great new friends there. The food is good, the staff awesome, the beach the best in Cancun, and the location great!
If you're looking for a "jumping place" where the booze flows, the people party all night, and you're staggering back to your room...this isn't the place for you. If you want great rooms (newly renovated), a real family atmosphere, good food at a reasonable price and the opportunity to interact with the staff, locals and management...this is the hotel for you.
On many of our stays, the General Manager, Nathalie has personally greeted us...and is always most helpful, kind and courteous. All the employees call us by name and wait on our every need. Being at the Ambassador Platinum level in the IHG family of hotels, this hotel rates very high on our score card.
As one TV commercial said; "Try it...you'll like it!"
11 November 2013