Rated 4.5 out of 5 by 246
Rated 5.0 out of 5.0 by KHGDallas Amazing Resort--in all areas!
Location, staff, Club Lounge, beach, amenities, excursions, etc....LOVED IT ALL! There isn't enough room or time to detail all the great things we experienced at this hotel. To start, the staff is fantastic!
We had a big snafu with the airline we flew and when we arrived, the staff could not have been more understanding and sympathetic.
From check-in, to the Club Lounge, the on-site excursions and restaurants, we were treated like royalty. The Club Lounge is the best I have been experienced and, I have visited many brands. The beach is the best in Cancun and as you can see, others who have reviewed this resort have stated the same.
The on-site dining options are great. The club lounge breakfast, cocktail hour and service are superb!
My husband and I travel quite a bit and I have yet to take the time to write a review as most of our stays are just regular stays. This resort impressed me enough to take the time to write. The hotel concierge's were so helpful and knowledgeable and had great recommendations for local dining, activities and nightlife.
We took a private catamaran cruise, which we booked through the on-site amenity desk and it was more than we expected. We will definitely be back!
Overall, I truly cannot find one thing that I would change about our trip. I highly recommend booking this hotel. We will definitely be back!
17 September 2014
Rated 5.0 out of 5.0 by jimmy37 Excelente Playa
En general la experiencia en Intercontinental Presidente Cancún Resort fue excelente y lo recomiendo ampliamente. Solo quisiera aportar una recomendación, el siguiente día después de nuestra salida iban a empezar con remodelaciones al hotel y no fue así, empezaron a sacar mobiliario desde la mañana del día de nuestra salida y nos sentimos como que nos estaban ya corriendo.
Pero nuevamente repito como experiencia este hotel es de lo mejor.
Felicidades y Gracias¡¡
09 September 2014
Rated 5.0 out of 5.0 by John B54 The best beach in Cancun
Have stayed before a great hotel good value away from the noise and on one of the few non-rocky beaches in Cancun.
The hotel is so good almost forgot the bed was made of concrete!
09 September 2014
Rated 5.0 out of 5.0 by MEP5298 Wonderful Service
Great Service, Great Stay, Great rooms
Staff is very freindly and helpfull. Restaurant is good but its by the beach, no ac , could get hot for business lunches or breakfast. Over-all a wonderful stay
04 September 2014
Rated 5.0 out of 5.0 by pgbrush Second Stay at an Intercontental, Service continues to shine
In short, Intercontinental delivered another home run in terms of service, comfort, cuisine and cost. By the end of our week there, the bartenders and servers knew us by name, remembered our favorites and were serving us before we could even order. The rooms were clean and modern, the in-room amenities were ample (although I missed the robe and slippers offered at their Cozumel establishment), the staff helpful, professional and friendly, and the food is spectacular. Jesus and Gustavo in particular deserve special accolades - two really great bartenders who went above and beyond after each of our morning dives. Let's not forget what is easily the best beach in all of Cancun.
If Intercontinental had more Caribbean offerings, they'd be my go-to hotel for all of my dive trips.
03 September 2014
Rated 4.0 out of 5.0 by Urix Great staff, needs renovation
Location is good, staff is wonderful, quite clean, nice beach... but it clearly needs renovation to keep up with IC standards (specially in the lobby/common areas).
03 September 2014
Rated 5.0 out of 5.0 by BL31 Great
Fantastic hotel and even better beach location. Also, very easy to walk to restaurants in area.
02 September 2014
Rated 2.0 out of 5.0 by godzilla71 Hotel Viejo
Un hotel muy viejo para ser catalogado como de 5 estrellas, el aire acondicionado hace mucho ruido, colchones y almohadas muy duros, en general un hotel que se quedo en los años 80s, sin embargo el personal del restaurant muy atento en especial jessica, saludos y es una critica constructiva espero mejoren
01 September 2014