Rated 4.6 out of 5 by 265
Rated 5.0 out of 5.0 by Chandler7982 Extraordinary
I had the pleasure of staying at this property for a week, four years ago - prior to my visit this December with my daughter.
The hotel had been recently reopened with a newly designed and welcoming lobby as well as a buildout of some additional rooms and suites and redesign/remodel of many of their guest rooms.
Beautifully appointed and without question located on the best beach in Cancun ... but the story only begins there.
What seperates and distuinguishes this property, without question, from the other hotels - is the staff - from the room maid to the bartenders, to the service staff - up through the Concierge and GM... they do an outstanding job of making you feel welcome, going ABOVE and BEYOND to ensure that your individual experience is and was the best it can be.
Untouchable, unique and truly a warm and extraordinary experience. I will return again and again.
24 December 2014
Rated 5.0 out of 5.0 by mawardino80 Amazing vacation
We visited Cancun for the first time for family vacation. We were a group of 8 people and stayed at the Presidente Intercontinental. It was one of the best vacations we had. Although the hotel was going through a renovation process, this didn't affect our vacation at all and actually felt like we are staying in a brand new hotel. All staff were amazing and very helpful from the concierge, bellman and room service. The beach was one of the best, specially for kidz. It has clear, calm water with very minimal waves.
Our package included breakfast, and again was one of the best. Everyone in the hotel was amazing and extremely nice.
We will definitely go back and stay in this hotel again.
23 December 2014
Rated 5.0 out of 5.0 by flip and klip quiet place
This is a quiet place to stay in a rowdy resort. Great food, great staff, great beach area and pools.
23 December 2014
Rated 4.0 out of 5.0 by babblezzz Beautiful beach, great service
This hotel is just OK. From its appearance, it looks nice enough. There are two things that take this hotel from just OK to great.
1. The beach - it's beautiful! With soft white sand and a beautiful view of the ocean with its calm waters, we were impressed by how gorgeous it was.
2. The staff - everyone is so friendly and accommodating. No one hesitates to help you.
Breakfast is great but I think the hotel needs to work on more food options, granted there was major construction going on during the time of my visit. My big gripe is that I wish that Intercontinental would've alerted me that there would be construction during my stay. That part annoyed me.
23 December 2014
Rated 4.0 out of 5.0 by FightingIrish77 Awesome Beach but spotty internet
Beautiful property with breathtaking views and really calm beach. I stayed at 3 different properties during the stay and the internet on this property was the slowest.
22 December 2014
Rated 5.0 out of 5.0 by SSS 2014 Best service and most beautiful beach
The room, food, view were all wonderful, but the service was best of all. Every single staff person we interacted with was knowledgeable, professional and friendly. They really acted like they were glad we were there. I highly recommend.
20 December 2014
Rated 5.0 out of 5.0 by volvere pronto Una experiencia maravillosa
Pase unos dias en el Hotel Presidente junto a mi Esposa...
Realmente es un Hotel de 1ª Linea, por toda la parte edilicia mas,
por la atencion, del personal, desde el valijero, las mucamas, y sobre todo el personal de los restaurantes y playa..............
por mas que e viajado no encontre en ningun hotel
la atencion personalisada del personal jererquico que hay en este
Hotel, Me voy muy conforme si dios quiere volvere el Año entrante
Gracias a todo el personal
18 December 2014
Rated 5.0 out of 5.0 by DarylM Very enjoyable experience
I really enjoyed the stay at this hotel. It's a very nice facility in a nice location.
17 December 2014