Rated 4.5 out of 5 by 225
Rated 5.0 out of 5.0 by Costa and Tony Excellent service
We had a fantastic stay - highly recommended! The service was excellent, all the staff were highly attentive and courteous. Thanks for making our stay so great!
16 August 2014
Rated 5.0 out of 5.0 by AMAP El PRESIDENTE me la hizo facil y divertido
En esta ocasion me toco ir a Cancun acompanado solo de mis hijos y sobrinos, generalmente cuando salimos de viaje la compania de mi esposa siempre es muy importante, porque ella como mujer se encarga casi de todo y de todos, organiza y ameniza habitaciones, desayunos, comidas, playa, alberca, paseos, etc., bueno en este viaje desde luego que extrane mucho a mi esposa, pero PRESIDENTE INTERCONTINENTAL logro que todo fuera mas sencillo para nosotros como si ella estuviera presente; con la excelente atencion y buen servicio que nos brindaron todos los empleados,de alguna forma se cubrio la ausencia de mi Senora.
Muchas gracias a todos los miembros de este excelente Hotel, especialmente a Nancy en recepcion que nos recibio y atendio con mucha calidez, Adolfo Concierge por su amabilidad y eficiencia y a Nataly y Victorio, Gerente y Subgerente por su educacion y profesionalismo.
Claro que pensamos volver, ahora si acompanados de mi esposa!!!
12 August 2014
Rated 5.0 out of 5.0 by Ofernag Playa extarordinaria y buen servicio en gemeral
La playa y la ubicación de este hotel es lo que más vale la pena. El edificio en general ya muestra los años que tienen des servicio. Ya necesita una remodelación general!
11 August 2014
Rated 5.0 out of 5.0 by toulousse1 muy buen servicio
solo propondría que habilitaran área de juegos infantiles en las áreas verdes.
11 August 2014
Rated 4.0 out of 5.0 by Viajero14 Muy buena y grata experiencia !!!!
Este hotel brinda una muy buena estancia tanto por el comfort de sus habitaciones como lo excelente de sus instalaciones de playa. Una muy buena elección para poder disfrutar de las playas de Cancun.
09 August 2014
Rated 5.0 out of 5.0 by drgrr Glorious combinatiion - Grand hotel, sun and,sand.
As first-timers in Cancun, notwithstanding great experiences all round the world in ICs and other IHG hotels, there is still a sense of excitement going to a new place, tempered by choosing a reliable brand.
The Presidente IC not only lived up to my expectations, it frequently exceeded them.
A particular favourite was the adults-only pool. Having had our children who have spread their wings, not keen on "enjoying" those of others. Not only peaceful, shade was always available.
However, it has the most magnificent beach we have ever seen, with beautiful, fine, white sand, such that we used the beach with effective thatched parasols much more than I ever imagined.
The terraced room was marvellous, allowing opportunies for private, peaceful, sun-bathing, with a marvellous bathroom, whilst the staff were unfailingly friendly, cheerful (despite the heat) and professional.
What more could one wish?
05 August 2014
Rated 5.0 out of 5.0 by Trevor5454 A fantastic vacation resort
We enjoyed a fantastic and very memorable vacation in the intercontinental Resort Cancun. The hotel and resort facilities were exceptional. As an IHG Royal Ambassador I was met by the General Manager at check in who personally greeted my family and with the help of the head concierge ensured we had a perfect vacation. The hotel has an outstanding sandy, safe beach with a full drink and snack service being supplied by the beach bar at your beach loungers. The pool was kept immaculately clean, again with a full service offered. As a family we enjoy water sports and we took advantage of the hotels beachfront water sports centre and went jet-skiing and sailing. The restaurants facilities were all of a very high standard and reasonably priced. We enjoyed one of the best breakfast buffets I have experienced in the beach restaurant, the staff and food were amazing. We will defiantly visit again. Trevor, Sue and family.
05 August 2014
Rated 5.0 out of 5.0 by Eddy76 My favorite Resort on the best beach
This is a very nice resort located on the best beach in Cancun. We have vacationed here more than once a year for the past ten years. The resort is very clean an friendly, the rooms are comfortable and the food and beverage service is very good. Good management is everything in a resort. This resort runs very smoothly.
This resort is very professionally managed by a very hands-on general manager, Nathalie. She interfaces with everybody, both guests and employees in a very positive way. Concierge Adolfo goes out of his way to accommodate. Front desk staff Umberto, Nancy, and others are very accommodating. Staff of waiters and supervisors are friendly, efficient, always greet you and make you feel welcome. Some that really stand out are Celso, Rafael, Jimmi, Ernesto, Bernardo, Julio, Miguel Angel, Gregorio, Jesus and others. We return often and have become friends with many of the staff. The Club level rooms and Club Lounge are niceties that we enjoy.
04 August 2014