Rated 4.7 out of 5 by 403
Rated 5.0 out of 5.0 by P0p73 Outstanding service and facilities
We have been guests at the Presidente Itercontnental Resort for over 10 years and enjoyed every minute of our stays.
We keep returning because of the charm and comfort of the hotel and the outstanding staff and management who maintain a beautiful resort that radiates a calm and comfortable atmosphere with quality service.
The staff is always cordial, friendly and prepared to assist in every way making us feel very at ease.
The beach is a "Bit of Paradise" and is one of the best in the area tended by servers who are ready to take care of your needs. The sand is soft and raked so that it keeps a neat and manicured appearance.
We found our rooms to be meticulously maintained with chocolates left on the beds at night.
Recent renovations have created a lobby that is unpretentious and beautiful with casual seating and plants through out.
Every time we have arrived at the hotel we have been greeted by welcoming attendants to assist us with luggage and registration.
So many employees have gone out of their way to make us feel comfortable, from the front desk , the beach and pools and at the Club Room.
Most of all we have noticed over the years an upgrading of the resorts appearance, service and staff training that deserves accolades.
We will be back again.
24 March 2015
Rated 5.0 out of 5.0 by Bengt Service attitude
This was our third year at this property, and it was even better than before. It is hard to believe that the property had a major overhaul in only three months, some major,some to refresh little things.
22 March 2015
Rated 5.0 out of 5.0 by Cristiano111111 Dream Hotel and fabulous Staff
Front desk: Superb guys!
Concierge: Adolfo is super professional and his team are the best I ever found.
Room: Amazing view, brand new rooms, so big and comfortable bed.
The beach: amazing one and superb service.
This is the place to be and feeling like home!
Good job Nathalie!
21 March 2015
Rated 5.0 out of 5.0 by each87 Excellent Choice
It has amazing rooms and Excellent Service , i would recomended it because of the staff , they give me a guest room after the check out
20 March 2015
Rated 5.0 out of 5.0 by Linda313 Staff was wonderful
We were treated like family. We were greeted by name. All staff were great to work with, no exceptions. They went above and beyond to help us and make our stay incredible.
19 March 2015
Rated 5.0 out of 5.0 by CanHardlyWaitToGoBack BEST CUSTOMER SERVICE EVER!!!
We had the pleasure of staying in an ocean view suite in March 2015, and had access to the Club Lounge. The Presidente Cancun surpassess all hotels I have ever stayed at, including luxury resorts, when it comes to customer service. Talk about anticipating your every need....a special shout out to Gabriel and Luis who took excellent care of us during the evenings in the Club Lounge and the two chefs as well. During breakfast, we feasted on Dona Teresa's omelettes and excellent service by Julio and Gabriel. Gustavo was a great bartender at the beach, and Susana in housekeeping spolied us. Our room was fantastic, both for the view and the layout. Such a shame that good things have to end! Hasta pronto!!
19 March 2015
Rated 5.0 out of 5.0 by JUMBOJET GREAT STAFF AND SERVICE..BEAUTIFUL BEACH
I REALLY ENJOY THE STAY THANKS TO GREAT LOCALISATION ..NICE STAFF..GOOD SERVICE..GOOD FOOD...QUIET PLACE NOT FAR AWAY FROM FUN AREAS...I HOPE AIR FRANCE WILL STAY THERE FOR NEXT SEASON ...THKS
19 March 2015