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  • 1 888 IC HOTELS
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  • 1 888 IC HOTELS
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Rated 4.6 out of 5 by 353 reviewers.
Rated 5.0 out of 5.0 by Great hotel after refurb This hotel is much improved after its recent refurbishment. Excellent service and facilities. Club lounge provides great value. 25 February 2015
Rated 5.0 out of 5.0 Férias de Carnaval Correu tudo bem na nossa hospedagem no Intercontinental Presidente. O único comentário que tenho a fazer foi que no primeiro dia pedimos uma pizza no quarto e como não nos avisaram no check-in tive que pagar em dinheiro o serviço e não aceitaram cartões de crédito nem que fosse incluída a despesa na conta do Hotel, mas não foi nada grave. 24 February 2015
Rated 5.0 out of 5.0 by Servicio excelente la disposición de habitaciones y baños es muy lógica y completa; muy cómodos. resaltó la atención brindada por el personal y la disponibilidad a solucionar problemas y atender pedidos. Realmente muy buenos. t 24 February 2015
Rated 5.0 out of 5.0 by Absolutely incrediable hotel This stay was in conjunction with my husband's stay but my portion as well as his was outstanding. The hotel is in the perfect location (around 8 km from Cancun center), but is easily reached by the R1 or R2 bus just outside the hotel entrance to the left. The staff most notably Adolfo (Chief Concierge) and Humberto were outstanding during our check in and during our stay. Gabriel in the lounge and Luis the Lounge greeter and assistant. All these staff should be given extra recognition by management as they made our stay most enjoyable. The food from the beach restaurant was outstanding, order the fresh fish like we did. Incredible!! The room we had was an oceanfront view which was to die for. Room was cleaned very well daily. We loved our stay there and can't wait to get back. When you go to Cancun look no further than this hotel. . 24 February 2015
Rated 5.0 out of 5.0 by Paradise on the Carribean We stayed at this outstanding property for a second honeymoon getaway. From the moment we arrived we were treated like royalty. Our Concierge team member Humberto checked us in and we also met Adolfo the Chief Concierge whom I had written to prior to our arrival. We were upgraded due to our Platinum status and the room was fantastic with a ocean view. We also enjoyed the great breakfast in the morning and the evening Continental Club lounge. Our server during our stay Gabriel was so friendly and genuinely a great person who took care of us every evening. He is an asset to the brand and should be commended. Also Luis was a great greeter and assistant as well in the lounge. We loved the fresh fish we ate at the beach prepared by the outdoor restaurant. The quality of the fish was excellent and prepared the way we like it over a wood grill. We didn't want to leave this hotel. All the staff, Antonio the door/bell man was also so warm and friendly. These staff make you feel like home and made us now waiting for our return next year or so. The InterContinental El Presidente is an outstanding hotel and should be on everyone's list to stay here while in Cancun. It is also conveniently near the bus stops that can take you in and out of town. 24 February 2015
Rated 5.0 out of 5.0 by Experiencia de desacanso Realmente quede fascinado con las nuevas instalaciones del Hotel y espero regresar ya que la atención, los alimentos son muy buenos 23 February 2015
Rated 5.0 out of 5.0 by 35th Birthday Celebration & Valentine's Celebration for LGBT Couple My partner and I stayed here for my 35th birthday and Valentine's day and the staff here were AMAZING!!!! Alberto Guzman Flores Adolfo and Humberto Santos worked with my my partner Dee for weeks to help actualize her dream of making my 35th birthday a once in a lifetime experience. These gentleman HIT IT OUT OF THE PARK!!!! As a IHG Rewards Platinum member our room was upgraded. I felt like a queen my entire stay, when I arrived I had chocolate covered strawberries and Champagne waiting. We enjoyed a exclusive dinner on the beach and when we got back the room had rose petals, birthday cake with a candle, champagne and more chocolate covered strawberries. I felt like I was Cinderella for my entire stay. I'd also worked with them ahead of time to get beach side massage prices and to get our appointment all set up before our arrival. All the staff were very attentive and did not blink at the fact that we were a SAME SEX COUPLE! This hotel is very LGBT Friendly, I'd definitely recommend them OVER AND OVER AGAIN. We enjoyed it so much I made my next reservation before we even left. We'll be back in JULY 2015! THANK YOU GUYS SO VERY MUCH, MY 35th BIRTHDAY and VALENTINE"s DAY WAS AMAZING~ WE Heart YOU GUYS T & D! 23 February 2015
Rated 3.0 out of 5.0 by La plage est très agréable. Si vous aimez la plage, l'hotel est un bon choix . La plage est la plus belle dans la region. Aussi, il y a deux très belles piscines. Cependant, l'hotel est un peu simple et un peu trop calme. 23 February 2015
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InterContinental Presidente Cancun Resort

  • Blvd Kukulkan Km 7.5
  • Cancun , 77500
  • Mexico
  • Front Desk +52-998-8488700

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish, French

Pet Policy

Only guide dogs are allowed to stay in the hotel premises.
  • Local Time

    8:00 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking