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Carlos Galvan
CONCIERGE GUIDE

Carlos Galvan

Chief Concierge 5298787295006310

Welcome To Cozumel

Ma'alob K'iin! (Mayan expression to wish you a good day). We would love to welcome you to InterContinental Cozumel Resort & Spa, the concierge team and I, will make sure you enjoy your vacation and that you take back memories of a lifetime.

You will receive personal assistance for airline reservations and flight changes. Also, any kind of vehicles for rent, all the information of the local attractions and tours. We will help you make reservations for private events and restaurants downtown. We can prepare special amenities before, upon or even after your arrival. We will make the arrangements for private pick up's and drop off services at the airport and we can provide worldwide shipping services.

LOCAL ESSENTIALS

THE PERFECT DAY

MORNING

We invite you to take a walk on the Ocean road, ¨Rafael Melgar,¨ and enjoy the local culture taking in all the handcrafts and special places such as the Museum of Cozumel. At the Museum of the Island, enjoy the perfect introduction of the Mayan ,especially of Ixchel, the God of Love & Fertility. On the museum’s second floor, relax with a cup of coffee and local pastries in front of a spectacular ocean view.

AFTERNOON

For more than 20 years, Scuba Du, Presidente InterContinental Cozumel’s on-property, five-star PADI dive center, has been leading scuba and snorkeling enthusiasts from around the world on trips to view amazing coral and reef formations. Once back on the boat, divers are greeted with seasonal fruit, bottled water and fresh towels. Scuba Du also offers parasailing, wave runner rentals and offshore fishing excursions. If you prefer to relax in land, the resort’s Spa offers revitalizing and rejuvenating treatments that combine the mystical power of indigenous plants, herbs and expert touch. The spa mingles with nature and is as much an outdoor experience as it is an indoor one. Before your treatment, relax in the jacuzzi or outdoor soaking tub and indulge in a massage by the Mayan Riviera in one of our Mexican Huts. Spa transcends time and offers a taste of ancient Mayan culture with its authentic Mayan Temazcal (ancient herbal steam bath). Within the Temazcal a rich and unexpected experience awaits in which a Shaman guides you through a cleansing ritual that is based on an ancient rite of passage. Next, grab your backpack, snorkel equipment and underwater camera (you can purchase one in our gift shop) for a perfect afternoon exploring the spectacular underwater life of Chankanaab National Park. Just minutes from the resort, the park offers wonderful snorkellng. Search for the Christ sculpture during your snorkel tour. Every day, the park offers a guided tour through the archeological ruins as well as a visit to the lagoon that gives name to the park. You may see sea lions show or swim with the dolphins (for additional cost) to experience these friendly creatures in their natural environment.

EVENING

With four restaurants and bars, guests can select a range of dining options to satisfy their tastes. Experience all-day, ocean-side dining under El Caribeño’s giant open-air palapa – its buffet breakfast is not to be missed! Caña Brava Bar & Grill right on the beach, is ideal for light lunch and refreshing cocktails. At the poolside Sayab, guests enjoy fresh-made Caribbean cocktail without leaving their lounge chair. For dinner, enjoy gourmet dining and fine wines in Alfredo di Roma and a Prime USDA meat in NAPA GRILL Steak & Seafood. Enjoy sunset cocktails at El Caribeño Bar and discover the cocktail of the day during our daily Happy Hour with the best views of the Caribbean sunset. Then enjoy dinner at Alfredo Di Roma, where you will discover its authentic northern Italian cuisine including its famous Fetuccini Alfredo and the island's most complete wine cellar and Cuban habanos. While dining, enjoy the soothing guitar sounds of Antonio Loranca. Finally, cap off your night with live music and salsa dancing at Tiki Tok just minutes from the resort.

INSIDER TIPS

LOCAL CULTURE

Biodiversity

Get up close and personal with the resort’s harmless, free-roaming iguanas – some up to three-feet long! Learn about the survival skills of iguanas, where they like to sun bathe and how they are cared for at the property. Feed these indigenous creatures grapes and lettuce leaves or visit the property’s three Iguana Temples, tunneled structures built by the resort to provide iguanas the ideal resting spot.


Language

Cozumel is one of many places in the Yucatan Peninsula where you might hear locals speaking Mayan rather than Spanish. If you would like an introductory lesson on this ancient language, the Concierge can arrange it.


Taxis

The taxi fares depend on where you are going, however, we suggest you always ask for the cost of the journey before getting into a taxi.


DID YOU KNOW ?

Mayans

The Mayans considered Cozumel sacred to Ixchel, the Mayan moon goddess, and the island was a place of pilgrimage, particularly for women in search of fertility. At the sites of ancient temples, archaeologists often uncover the small dolls that were once offered in sacrifice as part of the fertility rituals.


Private Transportation

If you want to enjoy a first-class experience, we provide as one of our additional services private airport pick up and drop off services.


Sea Turtles

Cozumel Island is known for the best diving in the western hemisphere. What many do not know is Cozumel is also a major nesting ground for the loggerhead and the hawksbill sea turtles. These amazing creatures nest primarily on the south side of the island. If you are on the island between May and October, you can witness this amazing experience as you walk through the beaches accompanied by a biologist, while experiencing the behavior of the marine turtle first hand. Every year, thousands of sea turtles arrive on Cozumel's eastern coast in order to lay their eggs. A sanctuary is in operation to protect the nests of this endangered species. The island also has one of the world's most beautiful coral reefs.


Safety

Cozumel is a very safe place. You can walk around late at night without worrying about your security.


WHAT TO PACK

Clothes

Cozumel is the largest Island of Mexico. We are located in the Caribbean so bring light clothes and the most important don’t forget your swim suit. Bring a light sweater for evenings.


Mosquitoes

For your convenience, you will find a biodegradable repellent in your room. In this rainy season We highly recommend the use of repellents throughout your stay, particularly during the rainy season. Please use it at all times even when on the beach (apply more from 6 am to 8 am and 6 pm to 8 pm).


Money

US dollars are accepted at most places on the island, but sometimes it can be hard to get your change back in the same currency. If you are bringing dollars, bring plenty in low-denomination bills. The Front Desk is available for currency exchange.


Sun protection

Don't forget to pack sunblock or some good tanning lotion.


Time Share Advertising

When you arrive at the airport, you may see people waiting in line before the final gate. These people sell time share opportunities, so please be careful. They are likely to make their approach by offering you discounts or good deals on car rental.


InterContinental Presidente Cozumel Resort Spa

  • Km 6.5 Carretera A Chankanaab
  • Cozumel , 77600
  • Mexico
  • Front Desk +52-987-8729500

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, Italian

Pet Policy

The resort does accept pets, however pets must weigh 20 pounds or less and be on room premises. There is a 25 usd fee per day. Pets cannot be unattended and are not allowed in restaurants, pools or beach areas.
Pet Fee $25.00 per night
  • Local Time

    11:59 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking