Rated 4.7 out of 5 by 250
Rated 5.0 out of 5.0 by cpascubagirl Memorial Day Stay
Overall, property was very nice. Parking lot was a little shabby - gravel instead of beautiful bricked/concrete like entry way. Lobby and reception tastefully decorated and very clean. We had a reef room which we LOVED and would highly recommend; very close to beach and water. Interior of room was roomy, quiet and beds extremely comfortable (and I travel frequently). The guy showing us our room was thorough and explained how to use everything in the room. We took advantage of the hammock and chairs on the patio as well as the beautiful sunsets. The food in the main restaurant by pool was better than I expected and was fresh. The restaurant, grounds and lobby staff were all friendly and eager to please. The pool was one of the cleanest I've ever seen in my 50 trips to Cozumel. Had to ask for extra towels several times as well as conditioner (there were two females with long hair sharing room) but staff was easy to find and when you use the "Instant" button on the phone, they mean instant! Overall, I would highly recommend this resort and will be back.
May 29, 2015
Rated 5.0 out of 5.0 by Raymond13 The Best Hotel In Cozumel
We could not have planned a more enjoyable stay if we tried. The breakfast spread was excellent, quiet possibly the best either of us had ever experienced (the tamales were easily my favorite). My girlfriend and I were thrilled with the tranquility of the hotel (perfectly removed from the boatloads of cruise-ship tourists that tend to ruin beautiful locations like this). The friendliness of every staff member was second to none. "Buen dia" and a smile everywhere we went. While we preferred to speak Spanish, when our grasp of the language failed us the staff was very capable of switching to fluent English to help us. My girlfriend has been visiting Cozumel for nearly two decades (both with her family and as an adult) and she believes this was the best experience she has had on the island (in terms of hotel quality and service). It was all perfect. We both cannot stop saying good things about this hotel.
May 26, 2015
Rated 5.0 out of 5.0 by Linda5238 Beautiful Seaside Resort
Breathtakingly beautiful resort, helpful and friendly staff, spectacular beach and coral reef diving, luxurious spa, lovely hotel restaurants. Watch out for the price of drinks on the beach.
May 18, 2015