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Resort Jiuzhai Paradise

WELCOME TO

Jiuzhaigou

Default Concierge image

Insider Tips

LOCAL CULTURE

Altitude Tips

Jiuzhaigou is located in the high altitude area. Seniors should take regular medicine and hand carry Oxygen is encouraged. There is strong ultraviolet and sunlight in the scenic area. To protect your eyes and skin, do not forget your sunglasses and anti-ultraviolet cream.
LUXURY AND INTIMACY IN JIUZHAI MOUNTAINS
This Jiuzhai hotel is an intimate upcountry retreat nestled high in the mountains, featuring design reminiscent of an ancient city protected under a glass atrium. With over 1,020 rooms, this Jiuzhai hotel is the largest in the region and perfect for leisure travellers seeking comfort and relaxation. Feed your body, mind and soul at this oriental paradise with five restaurants offering Sichuan, Tibetan, Qiang and international cuisine, and our peaceful Tonayu Spa, with its two stunning pools.

Guest Reviews

Now Your Nights Are Free

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    The local cuisines with special cooking technologies you can experience in our Geasar Restaurant; The wild mushroom pot was very delicious and heal...
  • Amenities & Services

    From stylish furniture of the Tibetan and Qiang nations to an atrium waterfall and swans in the lake, we offer all the amenities you'd expect from ...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Resort Jiuzhai Paradise
  • Jiuzhai Paradise
  • Jiuzhaigou , 623402
  • China, People's Republic Of
  • Front Desk +86-837-7789999

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Japanese, Chinese

Pet Policy

No pets allowed
  • Local Time

    7:09 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • Service animals allowed
    • 3 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 3.7 out of 5 by 60 reviewers.
    Rated 1.0 out of 5.0 by Terrible experience First of all, I don't understand why you rejected the review I wrote earlier. What was so 'irrelevant or inappropriate contents' about my review. Anyways, I am re-writing. 1. Mountain view room Booked a mountain view room, never offered one. First room was a view of bunch of other rooms balcony. Second room, little bit better, but I won't call that a mountain view as you describe. 2. Poor Staff services Even though several managers were helpful later, it was only after I complained about your service. In the first place, no one even offered to help me carry my luggage. When I complained about it, the staff told me "We don't have enough people" as a reason for that. This is very inappropriate comment from you. When you know the reason, why don't you fix it? 3. Restaurant After I saw the bowl of noodle I ordered just came out, it took me additional 15mins plus to start eating. Because few reasons. First, your staff couldn't find my seat. Second, no chopsticks brought. When I asked for my chopsticks, he brought one but carrying on the chopstick side where I eat. I asked to change chopsticks, and took additional 10mins. (Another staff who I asked brought one eventually) 4. Chaotic breakfast buffet I think you already know how much people are there at once, each trying to compete over food. 5. No air condition system Air condition doesn't work. I asked staff, she says that it doesn't work originally (your policy?) and told me to open the window and close the insect-prevention web. First, I think this should have been noticed to me prior to my check-in, Second your insect-web in my room was not fully protecting my room. It had a big gap between the window and the web, letting all insects to come in. 6. Service for Amabassador No special service or any free-drink offer. I actually doubt you ever gave me a room upgrade, because I don't know what the other rooms look like. 6. Conclusion This is not a Intercontinental hotel level service you offer, you seriously need to improve a lot. 12 August 2014
    Rated 5.0 out of 5.0 非常有特色的酒店 非常有特色的酒店,浓郁的藏羌文化,舒服的自然风光,让旅程更完美。但就是打包的早餐盒有些简单了,虽说有两个盒子,但一个盒子装了三个小蛋糕,另一个盒子装了根香肠和一个鸡蛋就好了,实在是有点。。。 06 August 2014
    Rated 3.0 out of 5.0 酒店在人力分配实在无法得到共识 1.每天早晨六点左右是退房高峰期,因为都要赶在封沟之前赶去机场。但是酒店前台只有一名员工办理退房!而且是唯一的一名!我五点四十开始排队 六点二十分才完成退房! 2.酒店医院:医院的医生实在是博学多才,不允许病人提出任何疑问,即使是接过他给的温度计看下多少度 他也会谴责你!为什么要看!我给你了 你就直接使用就好!我们是来看病的,不是来找病的! 31 July 2014