Rated 4.6 out of 5 by 177
Rated 5.0 out of 5.0 by stuv Efficient
Efficient, clean, comfortable, better than stateside operations
July 10, 2014
Rated 5.0 out of 5.0 by (-Michelle-) Clean, comfortable, friendly hotel for airport travelers
I booked this hotel because of its airport location. I had a very early morning flight and needed something nearby with an airport shuttle. Boy, did this Holiday Inn Express exceed my expectations! Every staff member I dealt with was super friendly. The room was clean and comfortable. They handled my Costa Rica departure tax for a few extra dollars (but totally worth it - I didn't have to wait in line to do this at the airport). They even offer a brown bag breakfast option for folks like me whose flight is earlier than the hotel breakfast buffet. They understand that most of their guests are there because they have a flight to catch and they make every effort to make that process as pleasant as possible. Well done!
July 10, 2014
Rated 5.0 out of 5.0 by anrolin Excellent Service
We stayed one night waiting for our very early flight the next day. At 3 AM they gave us breakfast to go (Airport Security Friendly) and the day before we caught with the "Soccer Fever" very nice environment to enjoy the game.
July 9, 2014
Rated 5.0 out of 5.0 by GolfoD Pleasant room and great service.
My short visit was very pleasant. The shuttle picked me up promptly at the airport and the staff at the desk were very pleasant and helpful. This was my first stay at the hotel and I consider it an excellent value! I will be returning to Costa Rica for another short stay in the near future and plan to stay here again.
July 8, 2014
Rated 4.0 out of 5.0 by anrolin Outstanding service
We chose this hotel as the entry and exit point from Costa Rica. The y send the shuttle driver with our name to pick us up in the very crowded arrivals corridor. We were provided breakfast on our very early departure flight. Indeed the service is very good.
The Air conditioning is a bit noisy
The staff goes above and beyond to try to help the guests.
July 7, 2014
Rated 5.0 out of 5.0 by TPerez Great Ending
We had been in Costa Rica for over a week and booked this hotel to make it easier to get to the airport to fly home. The hotel staff was very friendly. The room was very comfortable and the bed was wonderful after sleeping on a really bad mattress all week. The shuttle service was fast and the hotel is located right by the airport so no worries about taking a long time for travel or getting caught in traffic. We booked based on price. We will now plan to use Holiday Inn Express for future travel needs prior to flying.
July 2, 2014
Rated 5.0 out of 5.0 by Jack 17 Very relaxing
Excellent service as usual. I always enjoy staying here. Very friendly staff.
June 28, 2014
Rated 4.0 out of 5.0 by Norberto En general todo bien
El unico es de maintener los aires condicionados bien en tiempo
June 25, 2014
Rated 5.0 out of 5.0 by jennie34 Wonderful nights' sleep
We thoroughly enjoyed our stay at the Holiday Inn Express in San Jose. The staff was very friendly and check in and out were both a breeze. Our room was spotless and the bed and pillows so comfortable. We got a great night's sleep.
We especially liked the fresh fruit at breakfast.
June 25, 2014
Rated 5.0 out of 5.0 by jamp100 Excelente servicio en recepción
´Somos de El Salvador, al llegar nos dimos cuenta que habiamos realizado la reserva en otro hotel de la compañia; e hicieron todo lo posible por cambiarnos la reserva y no efectuar doble pago a pesar que el error fue de nuestra parte.
El gerente del hotel siempre estuvo dispuesto a ayudarnos, excelente atención en general.
June 20, 2014
Rated 5.0 out of 5.0 by rxpert Great room, great staff, easy access to airport
We stayed 2 nights here before flying out. It was very convenient to base a few side excursions, and our car rental return (Economy and Thrifty) was just across the street. The 24 hours shuttle to the airport was very helpful for an early morning flight. Food was excellent, room was quiet even though close to airport. Internet worked very well. They run a free shuttle to a small shopping center a few miles away in the evening for those wanting a different dining experience or just an evening ice cream. I would definitely stay at this location again.
June 19, 2014
Rated 5.0 out of 5.0 best hotel near airport
I think this hotel has the biggest bang for its buck. Very competitive rates. Very nice clean rooms. Very close to the airport. Airport shuttle every 10 minutes or so 24 his a day. Great friendly staff. I truly enjoyed my stay. Also it's near shops bars and restaurants. What more cash a taverner want.
June 18, 2014
Rated 5.0 out of 5.0 by Indo Bill Great Place
The Hotel is close to the Airport and the shuttle is available for pick up at the airport as well as shuttle to the airport. Very friendly staff to assist you with anything you need.
June 18, 2014
Rated 3.0 out of 5.0 by L&L2014 convenient but not comfortable
The staff were great, the manager welcomed us at breakfast which was average. The bed was like sleeping on a board. The room was very clean and neat as well as the bedding. Mattress padding would be recommended and overall we would stay there again due to convenience.
June 13, 2014
Rated 5.0 out of 5.0 by capitancn hotel excelente
desde el momento en que efectue la reservacion , asi como el momento de la entrada asi como la estadia y el servicion de habitacion el momento de desayudo salida y transporte al aeropuerto fue excelente
June 2, 2014
Rated 5.0 out of 5.0 by Vadima very close to airport, quick shuttle
We had very pleasant stay in your hotel. Very convinient located, very friendly staff members. We picked that particular hotel, because our flight was scheduled @ 7:00 am. So we have to be there very early. The hotel had an additional option like provided sac breakfast to go, also free shuttle to airport. They even check us in the three hours prior the regular check-in time. Thank your for your service.
May 29, 2014
Rated 4.0 out of 5.0 by Koen good for a short stay
Practical solution: bringing back the car to national and they brought us directly to the hote.
The airconditioning was very noisy and we could not leave it on all night.
We had to leave early so got a brakfast in a brown bag. That was however quite untasty: a spongy industrial muffin and (better) a banana and fruitjuice.
April 18, 2014
Rated 5.0 out of 5.0 by Ezi12 Very good hotel!
Perfect location, next to the airport. We spent the night before starting the long drive to Santa Teresa. Room is great and staff is VERY friendly and helpful.
April 11, 2014
Rated 4.0 out of 5.0 by gohard Not bad
It's a basic Holiday Inn Express. It's an older hotel converted into a HIE. There's nothing fancy or nasty about it. It's clean and the staff is friendly.
The A/C unit in our room sounded like it was powered by a diesel engine. We were only there for the night, so we didn't bother with changing rooms.
If you're looking for a clean place to stay that is close to the SJO airport, this isn't a bad choice at all. They offer a free 24/7 shuttle service to and from the airport as well.
April 11, 2014
Rated 4.0 out of 5.0 by lancan Nice extra touch for pay exit visa at desk
I really liked the service to pay the exit visa at the front desk. For $3.00 it sure beats waiting at the bank or at the airport.
April 10, 2014
Rated 4.0 out of 5.0 by lowflyer6 Praktisch und funktional
Typische Businessaustattung, einfach, aber alles da. Guter Internetzugang, auch wenn er während der Nacht ausgefallen war.
Einziger Schwachpunkt ist das Frühstücksbüffet. Abgesehen davon, dass alles nur auf Wegwerftellern zu haben ist, alles vorgefertigte Industrieware und lieblos präsentiert. Extrawünsche - wie z.B. Ein Spiegelei sind nicht möglich
Schade - wäre sonst ein tadelloser Aufenthalt gewesen...
April 6, 2014
Rated 3.0 out of 5.0 by AjayK54 Average hotel - Nothing special
High priced, average hotel - close to the airport and convenient if you have a last night in CR and need to catch an early flight. Front desk made a big deal of my Platinum Elite Priority Club status - but all I received was one free bottle of water ( for three people ). All requests ( rollaway bed, room upgrade ) were denied .
March 30, 2014
Rated 3.0 out of 5.0 by CVas Average service
Hotel is described as non-smoking property, however I was assigned a smoking room even when I have gold level status.
I stayed only 3 nights and decided to not ask for another room since is one of my personal issues to pack and unpack, I just hate doing it.
Internet with low quality signal level.
March 24, 2014
Rated 5.0 out of 5.0 by HAGA Classic HI Express with a Latin Beat
Great location . . .perfect place to start and end a vacation in Costa Rica.
The staff is friendly and capable.
March 22, 2014
Rated 5.0 out of 5.0 by Claudia123 Great experience
I traveled with a group of 29 people and the service was quick and worth the price. The staff was super friendly and they provided everything we needed without extra charges.
March 12, 2014
Rated 5.0 out of 5.0 by Pablo 52 Mattress
The Hotel is conveniently located close to the airport , the shuttle is fantastic , rooms clean shower good coffe is excellent
The only item that needs attention is to replace the mattress's -with mattress that arent as hard as a table !
March 11, 2014
Rated 5.0 out of 5.0 Pre depart
This was a brilliant stop for the airport early flight.
Very clean and helpful.
March 9, 2014
Rated 3.0 out of 5.0 by Rustyboy Convient to airport
Stay at this hotel the night before my flight back to Canada. Very convient with the 24 hr free shuttle to airport ( 5 min). Service at front desk is so so.
March 7, 2014
Rated 2.0 out of 5.0 by rs12345 No hot water
After spending a week in the rainforest I was looking forward to a familiar quality hotel and a hot shower. This HIE was everything you'd expect with friendly staff, clean room, comfortable bed and a safe for valuables EXCEPT the water was luke warm at best. It was a huge disappointment and arriving so late at night we didn't have the energy to complain and change rooms (assuming it was only our room with the problem). THIS PROBLEM NEEDS TO BE FIXED BEFORE I WOULD EVER CONSIDER STAYING THERE AGAIN.
February 26, 2014
Rated 5.0 out of 5.0 by Fred from Mclean Good place next to the airport
A good, clean hotel next to the airport with frequent shuttle service. Very good internet connection and TV channels. Only downside is lack of good restaurants in the area. There is a Denny's, a chicken fast food place and a sports bar in the casino next door. This is probably the best place to stay if you are catching an early morning flight.
February 22, 2014