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Explore More Hotels | Search Nearby San Jose Hotels
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Costa Rica At Multiplaza Mall

4.2 /5 (79 Reviews)
An InterContinental City Hotel| Hotel Information
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(e.g. 16 Apr 2014)
Check-Out Date
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WELCOME TO

San Jose

Concierge Photo Concierge Signature
Fernando Prado
Concierge

Insider Tips

LOCAL CULTURE

"Pura Vida"

This is Costa Rica's most common greeting and you'll hear people saying it from the moment you arrive in the country. Literally 'pure life', it means everything is fine.
COSTA RICA HOTEL THAT DEFINES LUXURY IN THE HEART OF VIBRANT SAN JOSÉ
Ideally positioned for business or leisure, discover an urban retreat in the heart of Escazú. Adjacent to the city’s most prestigious shopping mall with 365 stores, bars and restaurants and to Escazú Corporate Center. This San José, Costa Rica hotel features the hottest concepts in entertainment and dining, including 2 outdoor pools in landscaped gardens, the largest urban spa in Central America and 4 unique concept restaurants, The Market, Factory Steak & Lobster, NAU and Alfredo Trattoria.

Guest Reviews

4.2 /5 (79 Reviews)
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HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    At Real InterContinental San Jose Costa Rica, we have 5 inviting and unique restaurants and lounges. The Market is our new concept and is open 24 h...

  • Amenities & Services

    The property offers the best option for relaxation with the SPA InterContinental, the largest urban spa in Central America with 12 treatment rooms,...

  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

PROPERTY

AT-A-GLANCE

Costa Rica At Multiplaza Mall
  • In Front Of Multiplaza
  • San Jose , 11856-1000
  • Costa Rica
  • Front Desk +506-2-2082100

An InterContinental City Hotel | Add to Favourites | Email Hotel | Follow us:
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Languages spoken by staff

English, Spanish, French

Pet Policy

Contact hotel for details

  • Local Time

    2:34 AM

    • CHECK-IN

      2:00 PM

    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service Animals Allowed
    • 10 Room(s) with Accessibility Standards
    • Parking
    View All 79 Guest Reviews
    Guest Reviews
    Rated 4.2 out of 5 by 71 reviewers.
    Rated 4.0 out of 5.0 by Great experience except in the ALFREDO TRATTORIA ITALIANA The hotel is really nice. It was beautifully decorated and very clean. The spa is great and the pricing for everything is reasonable. The staff at the hotel was very gracious for the most part. I think the landscaping could be a lot better especially on the back of the property where you can see cell phone towers and utility lines. Tall trees or a living wall back there would be great so you could just see the beautiful mountain tops and the sky. The pool area is quite nice but whomever sites the newer building did a disservice to the hotel because the pool only gets sun for 1/2 a day. Also, hotel workers should not be allowed to sleep at the pool. The rooms were awesome! My stay would have been better if housekeeping would have brought new washcloths everyday along with the towels. Also, the TV in the living room did not always work for some reason. We ate at the Market for most of our stay with no problems. The service was great and the food delicious. The Trattoria however was a huge disappointment. We waited 10 minutes to be seated while the manager did not acknowledge us and took his sweet time setting a table for another party of four. Once we were seated the manager ignored us. The server was not welcoming and the service was very slow. We witnessed a couple from another table get up and leave because of slow service. When we ordered the server was not accommodating. He said they could not do a side salad because it was not on the menu but we saw side salads being served to a large party on the patio. Why the kitchen could not make one more was confusing to me. When the caprese salad came the tomatoes were green and not ripe at all. The presentation was horrible. It looked like a fungus was growing on the plate. By this time we had had enough and we decided to leave after the manager made a bunch of excuses for the bad service and poor food quality. We went straight to The Market again where we had a good food and great service. One more thing. There should be more tours offered. We found that other hotels offered more extensive tours than the Intercontinental. I hope this helps. 28 February 2014
    Rated 5.0 out of 5.0 by Another comfortable overnight stay The third time we have stayed at the Intercontinental in San Jose & a totally relaxing stay on all occasions. A delicious, varied breakfast on the terrace before, this time, relaxing by the pool before an onward transfer. The staff are very professional but equally friendly & knowledgeable, a wonderful hotel. Beds supremely comfortable & the room spotless. 21 February 2014
    Rated 5.0 out of 5.0 by Market cafe We thoroughly enjoyed our visit to your hotel as well as the resturants. Great experience ! E. Shaw 20 February 2014
    View All 79 Guest Reviews