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InterContinental Costa Rica at Multiplaza Mall

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Hotel Reviews for InterContinental Costa Rica at Multiplaza Mall
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 696 reviews
92%
Recommend This Property

Ratings Breakdown

696reviews

  • 5 Stars
    474
  • 4 Stars
    139
  • 3 Stars
    43
  • 2 Stars
    21
  • 1 Stars
    19

Excelente Hotel

By

15 August 2017

club

Un personal muy amable y un hotel excepcional. Las habitaciones son adecuadas para un descanso total y placentero, el hotel se encuentra muy bien ubicado y tiene todas las facilidades.

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There is construction going on right now.

By

15 August 2017

club

The parking lot is being refurbished, and a heavy construction project is ongoing. Hotel guests can not park on their own, and valet service takes too long to take place.

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Intercontinental Costa Rica

By

11 August 2017

Good Morning
Great Location
Great Fascility the staff Friendly
Servers are always Smiling
POS System can be better
And training for severs as well
They are train to up sale but don't have the Technics to close the up sale
Customer service and Hospitality go together
My feeling for this one Costa Rica is a Franchisee with a potential to perform better
If administration focus on culinary process
Standards in flavors and last one up sale products with the proper standards

Happy Friday
VCH

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Frederick Urbina

By

11 August 2017

Excellent hotel and staff.. you need to enjoy all the amenities

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Upscale hotel in excellent location

By

09 August 2017

Great selection of restaurant choices. Wonderful gym,and fitness layout.

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Need to improve customer service

By

09 August 2017

Needs to improve customer service especially cooks in breakfast when asking ingredients of dishes. I got a reply "I didn't make the dish" and he turned his back to me!

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Excellent Hotel and Workers

By

08 August 2017

From the management to the offered facilities it's one of the best Intercontinental Hotels I have being, as a World Traveler.

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Excellent hotel location

By

07 August 2017

club

We stayed for a couple of nights and were able to really enjoy the hotel. The pool area is nice and the hotel grounds are well kept. Breakfast was really good as well. The location being walking distance from the mall, is truly convenient.

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One of the best ICH Group hotels I have ever stayed in.

By

07 August 2017

platinumelite

This hotel has to be one of the best hotels in the ICH Group. It was spotlessly clean, the staff were incredible, the room I had was excellent, with everything that I could have wished for in a room.
It had an excellent variety of restaurants and bars and the food was of great quality and value.
If you are going to stay in a Hotel in San Jose, this is the one to choose!

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Me sentí muy comodo

By

07 August 2017

club

Los días que pasé allí me sentir bastante cómodo, la hospitalidad fue única y el calor de los Ticos fenomenal.

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IC @ CR

By

07 August 2017

club

Nice hotel, closer to my office and local attractions
Good food and friendly staff

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Respite from reality

By

06 August 2017

Once again, the staff and facilities of the Real Intercontinental San Jose provided extraordinary service and luxurious accommodations during my recent visit to Costa Rica.

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