Skip Navigation
  • English    English
    Select to close.
    Current Settings are:
      /  English

    Change Preferences:
    Country / Region of Residence:
    Available Languages:
  • |
  • |
  • |
  • |
  • Sign In
  • 1 888 IC HOTELS
  • Book online or call:
Email or IHG® Rewards Club # PIN
Not a member?Join Today!
Forgot PIN
All fields are required.
 
If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address viawww.ihgrewardsclub.com/email.
IHG® Rewards Club # Email Address

Not a member?Join Today!
Create PIN
All fields are required.
IHG® Rewards Club # ZIP/Postal Code
First Name Last Name
Please select a 4 number Personal Identification Number (PIN) which will be used to access your IHG® Rewards Club account.
PIN Verify PIN
 
Not a member?Join Today!
Create Email
All fields are required.
Thank you. Your PIN has been created. Please enter your email address so you can use it to log into the site in the future.
Email Address Verify Email Address
 
  • 1 888 IC HOTELS
  • Book online or call:
 
Rated 4.7 out of 5 by 497 reviewers.
Rated 5.0 out of 5.0 by Nov 19~21 experience As usual my overall experience in this hotel is perfect. Yuki and her team is very considerate, VIP bar is very nice, waiters is very polite... 24 November 2014
Rated 4.0 out of 5.0 by Beautiful decor, inept staff This hotel is beautiful and very large, with numerous amenities. The decor is excellent and tasteful, harkening to a Spanish galleon theme and complete with tremendous life-size galleon suspended above the hotel. With multiple restaurants and bars and spacious living quarters at affordable rates, there is scant reason for guests not to stay. However, the staff is likely to need additional training in view of the following three examples. First, upon checking in, I was told that because I was an IHG member, I could help myself to the room's minibar including all beverages and beers. I drank one 10 oz. bottle of orange juice from the minibar during the stay and was surprised to see that I was charged 40 RMB for the orange juice (about $6.50). Since it was a large sum of money, I casually and politely informed the check out employee that I was told that it was complimentary. He didn't respond. I then assumed that he maybe didn't speak English, but he proceeded to process the remainder of my checkout (including exchanging cash) in English. So I then politely requested that he waive the charge, and he ignored me again. Since it was only a few bucks, I quietly paid the $6.50. Nothing worth raising a fuss over. Second, when I sat down for breakfast after I checked out, I was asked for my room number from waitresses on at least three separate occasions. A first occasion to ask my room number. No prob here; this is normal. A second occasion to notify me that my room is ineligible for free breakfast while I was eating. I thanked the waitress for informing me, and I asked her to bring me a check directly, but I thought to myself that bringing a check should be the default action when the room is ineligible for a free breakfast. Not a big deal. A third occasion to ask me, in an almost accusational tone, that the room number I gave to them was not occupied. (Were they accusing me of giving a fake room number?) Of course, I replied, I just checked out. (Shouldn't they be able to see that?) Furthermore, I thought to myself, even if I gave a fake room number, I asked them to bring me the check, so I would pay for the breakfast anyway. Not a huge deal, but the whole situation made me feel like the waitresses were accusing me of trying to get a free breakfast. For real? Third, when I fetched my bags, I asked a bag check employee for the Chinese name of a local bus port, so that I could communicate this to a cab driver. The guy gave me a Chinese name, and I asked him (because I'd earlier reference multiple ports on Google Maps) if that was the only one. He said, of course it's the only one. I then told him that I was looking for a port with buses, and he said it's the only one with buses. So I hop into a cab, tell the cabbie the port name given to me, and end up at the wrong port. 50 RMB and a 40-minute detour later, I end up at the correct port ... another port with buses, lo and behold! In sum, pretty hotel with some really inept employees. 21 November 2014
Rated 5.0 out of 5.0 by 始终是在深圳最棒的酒店体验 每次到深圳都会入住,非常好的设施和服务,就是周边配套不够多,但是出门就是地铁公交,打车自驾也方便,总之非常赞! 20 November 2014
Rated 5.0 out of 5.0 by 安静 房间很大 房间很大, 不错。 但是提个建议: 如果牙膏或者刮胡刀更环保一些,提供稍微大瓶装的。 还有个建议:还是提供出租自行车的业务。 20 November 2014
Rated 5.0 out of 5.0 by 一如既往 喜欢这家酒店,今年的第二次入住,因为深圳没有业务,只是开会的选择, 目前。希望今后可以有更多机会来深圳,那么可以更多入住这家酒店。哈哈 20 November 2014
Rated 5.0 out of 5.0 by 环境很好 环境很不错,特别喜欢酒店的淋浴间,觉得很舒服,服务态度很好,以后肯定会再次入住洲际酒店,也会向朋友推荐洲际酒店 19 November 2014
Rated 5.0 out of 5.0 环境舒适,服务一流。 宾馆房间宽敞,床枕舒适,泳池干净,餐厅整洁,硬件设施整体不错。各个岗位的服务都是体贴周到,一切都很完美。房间灯光再亮点就好了。 18 November 2014
Rated 5.0 out of 5.0 by 服务一流 环境优美,客房舒适,服务一流。不要嫌短啊,哪有时间写那么多?这就不好了!这就不好了!这就不好了!这就不好了!这就不好了!这就不好了!这就不好了!这就不好了!这就不好了!这就不好了! 17 November 2014
2 3 4 5 ... 18 next>>

InterContinental Shenzhen

  • 9009 Shennan Road,
  • Shenzhen , 518053
  • China, People's Republic Of
  • Front Desk +86-755-33993388

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Japanese, Korean, Chinese

Pet Policy

Pets are not allowed in our hotel.
  • Local Time

    11:49 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 3 Room(s) with Accessibility Standards
    • Parking