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The Willard Washington D.C

Rated 4.5 out of 5 by 564 reviewers.
Rated 3.0 out of 5.0 by A Truly Remarkable Suite But In-House Services Were A Little Weak We had the Federal Suite and it was truly a remarkable Suite. From the furnishings to the fixtures, ever detail was thought of in this room. Definitely would recommend this suite for a special occasion. Would recommend that if there is a large function going on in the hotel during your stay that you make reservations for breakfast. Seems like a funny thing to do, but we ran into a problem since we didn't have reservations and had to find another place to eat. The Concierge was helpful in finding another place to eat but could not get breakfast and had to go with a lunch menu at 10:00 AM. Did run into some problems with the Red Door Spa, their attention to details fell short. Someone had called out and they did not get a replacement and our appointments were changed without us being notified. 27 October 2013
Rated 5.0 out of 5.0 by Memorable experience. Wonderful room, dining, pleasant and knowlegable staff. Truly a wonderful experience at your fine hotel. Made our first visit to DC a pleasure. Wonderful room which was quiet, clean and lacked nothing. Staff were pleasant, knowledgable and always available. The food was out of this world wonderful. I highly recommend the Willard and do keep up your fine hotel, dining and service. Thank you! 24 October 2013
Rated 2.0 out of 5.0 by Room average Room switched upon arrival. Terrible view Could not believe we were charged for Internet us 23 October 2013
Rated 1.0 out of 5.0 by Beautiful Experience This hotel is beautiful from the moment you enter the lobby. Look up and all the state seals are on the ceiling. Our room was on the corner overlooking the White House back entrance. We watched countless motorcades go in and out of the gate. Thrilling!. Walking distance to everything. Breakfast each morning was delightful. Being from the west coast we almost missed the first morning due to time difference. The staff went out of their way to make sure we didn't feel rushed. Excellent service. One more thing: The sticky buns were to die for--oozing with caramel. Will go back next time we are in DC. 21 October 2013
Rated 3.0 out of 5.0 by Great property. small room. Hi. In Washington on business. Asked my wife to travel with me. We were assigned a small room. Not big enough for the bed, let alone two guests. Otherwise great property and super location. 21 October 2013
Rated 5.0 out of 5.0 by Minor glitches Overall excellent stay, as expected. Two very minor detractors: both the bathroom sink and tub were very slow to drain (room 1041), and the cable TV and wired internet access were out most of the last day. Management did compensate for the latter by offering non-billed wifi. I will be back. 12 October 2013
Rated 5.0 out of 5.0 by Great hotel, great location This is one of my favorite hotels in the whole world. When you walk into the lobby, you sense that it is an important Washington landmark--it's luxurious in a timeless, old fashioned way. The people at the reception desk couldn't be more helpful. The rooms are well appointed--and the food is terrific. Don't miss the breakfast buffet. And check out the Lincoln memorabilia. As for the location, you're a block from the White House. What more can you ask for? 12 October 2013
Rated 5.0 out of 5.0 by Cannot wait to return ! My husband and I spent 3 nights at the Willard last weekend & what a pleasure it was ! We decided to go to DC even though National museums were closed due to the shut down. There was still plenty to see and do in the city and outside of it - such taking the metro to Alexandria, VA. But one of the nicest things about our trip was staying at the Willard. This hotel is gorgeous and tremendously historic- Lincoln stayed here on the nights right before his inauguration, Martin Luther King was staying here before his 'I have a dream' speech, and so many other presidents & celebrities have stayed at the Willard. The lobby is beautiful and our room was very nice - it overlooked Penn. Ave. The staff, from front desk people, bellman, concierge staff, etc, were all extremely helpful, kind, and friendly. The location of this hotel, which is almost next to the White House, is optimal and also only about 4 miles from Reagan airport, which is only about a $15 taxi fare. It was also very convenient having Cafe du Parc there - whether you want a full breakfast or just a delicious cappuccino & a muffin or croissant. I cannot say enough good things about the Willard - it was a joy to stay there and we already plan on returning to DC and the Willard next year, and hopefully museums like the Smithsonian, will be open. 11 October 2013
Rated 5.0 out of 5.0 by flawless execution from punctual room service( 5:15 AM coffee delivery) to knowledgeable and helpful concierge , great location, gym ,restaurants and attractive and historically interesting lobby, The Willard delivers a complete package. 09 October 2013
Rated 5.0 out of 5.0 by elegent hotel ,nice staff, good location elegent hotel ,nice staff, good location and amenties 09 October 2013
Rated 2.0 out of 5.0 Needs renovation The staff were friendly and helpful. The room left something to be desired. The safe was broken and could not be fixed. The bath facet was hanging loose when we checked in. I stuck it back in the wall but it needed repair. There is a shortage of electrical outlets. The room had not been serviced when we returned after the day out (housekeeping had already gone home but three other staff rushed up and cleaned the room) 06 October 2013
Rated 4.0 out of 5.0 by Had a very good time. Service and people very nice. Location is great. Room is clean and well appointed. Bed comfortable. Room service good, forgot our coffee, but reacted very quickly. Only small problem room was the room was a little warm and stuffy, tried to turn up the A/C but no difference. also, Wifi did not work very well and had to pay $10.00 per day for each device (2). A liitle expensive for something that now should be like electricity, included. Otherwise, had very good stay and would come back. 02 October 2013
Rated 4.0 out of 5.0 by Thoughtful Staff I called the staff about a week before an impromptu elopemen, they were very helpful in making the three day trip memorable! Thanks for the bubbles! 30 September 2013
Rated 5.0 out of 5.0 by Great location This hotel location is great. It is close to the DC attractions and sites and almost next door to the White House. The experience was great. 26 September 2013
Rated 5.0 out of 5.0 by Memorable 20th Anniversary The hospitality of the concierge and front desk was outstanding. My wife an I celebrated our 20th wedding anniversary and this was a great way to celebrate it. Thank you for the complimentary sparkling nonalcoholic wine and the berries; it was a nice touch. THANKS!!! 25 September 2013
Rated 5.0 out of 5.0 by Business I stayed here over the last three years visiting weekly. The staff all knew me by name from the first visit. Meals were excellent (get in on the theater crowd specials!). The wine selection was excellent, and there were several folks knowledgeable enough to enlighten me on new adventures to try. Check out this hotel's frequent visitor perks. There are great places to see and eat around the hotel also. get your pic with the Fonz! and eat as a spy next door. 24 September 2013
Rated 5.0 out of 5.0 by Anniversary stay This was our 6th stay at the Willard. love the location, love the history and really love the service from all the staff. We sent our daughter and new son in law here for their honeymoon. They were treated as royalty. 24 September 2013
Rated 5.0 out of 5.0 by Impeccable service and accommodations. First class from "curb to curb"! Every encounter with valet service was greeted by enthusiasm and professionalism. 21 September 2013
Rated 5.0 out of 5.0 by Elegance, History & Great Service The staff was wonderful. They made us feel truly like "Guests", and gave us insights into the history of this great property. They accommodated us in every way, from taking pictures for us to a late check out. The style of the room was fabulous, and the bed was very comfortable. The lobby is breathtaking! 12 September 2013
Rated 4.0 out of 5.0 by Location, Location, Location!!! Great location and great service! To be an older building, we were impressed with the updates. Our room was clean, comfortable, and well furnished. The staff was friendly and always helpful. I've been to D.C. many times and stayed at different locations though never the same place twice ---that will change as I plan on staying at the Willard often! It was located close to many great restaurants, the National Mall, and many other Memorial Sites. 11 September 2013
Rated 4.0 out of 5.0 by very good hotel perfect location 100 meters from the white house very nice hotel old style with tradition good service clean very good beds 11 September 2013
Rated 2.0 out of 5.0 by Bathroom wasn't clean, expected more The hotel is a historic and beautiful landmark. I wish I had had more time to explore the hotel inside. However, I was there for two nights for a quick event. Upon arrival, the valet service was quick but there was no one to open the door or greet me as I entered with all my luggage, until I was already up to the reservation counter. The receptionist did allow me to check in early which was nice. However, the biggest problem was that my toilet in the bathroom had not been cleaned--to the point that remnants of the last person's stay were all over the seat. I did not notice till I had already unpacked, and frankly was thoroughly disgusted. The little things also were just not up to the price paid. No slippers in the room, etc.--this is supposed to be a top rate hotel, it's certainly top dollar, and these things put a damper on the experience. I stay in hotels about a quarter of the year, this one's attention to details was towards the bottom of those experiences. 11 September 2013
Rated 5.0 out of 5.0 by Tourist Very nice stay. I have not yet received a copy of my bill! 10 September 2013
Rated 5.0 out of 5.0 by Perfect stay I travel throughout the world and always come back with the greatest pleasure to the Willard. From the moment I walk into the beautiful lobby , interact with a warm and thoughtful staff, to my room, I am content. After 15 years of returning to the Willard, I have never had a bad experience, uncomfortable bed or poor service. 10 September 2013
Rated 5.0 out of 5.0 by Excellent staff and service This was our 2nd time to stay, and as the first stay it was excellent. I highly recommend staying at the Williard. Everyone was friendly, knowledgeable, and helpful. The only slight problem was that the room was slightly warm at night. Now this was early August so it was pretty warm outside. We set the thermostat as low as it would go, but couldn't quite get it as cool as I would have liked. I'll also admit that I like my room very cool at night, probably more so thatn the average person. It was also not enough of an issue to report to the staff. Again, I highly recommend this hotel and woudl stay again without question when in DC. 10 September 2013
Rated 5.0 out of 5.0 by Wonderful Stay Excellent hotel! My only gripe is that there is a daily charge for wi-fi. It is ridiculous to stay at a luxury hotel and then have to pay $10 a day for internet. Other than that, no complaints! 09 September 2013
Rated 5.0 out of 5.0 by Willard stay My wife and I thoroughly enjoyed our stay at the Willard. In fact, we wished we had stayed longer. The hotel is a delight, full of history and in an excellent location. 09 September 2013
Rated 5.0 out of 5.0 by Great Hotel, wonderful service, perfect location We visited the Willard for the second time this year and that's the place we would choose, should we visit DC again. The hotel is perfectly located, the rooms are very spacious, the service is impeccable, everyone is very nice, helpful and competent. That's great value for money. Thank you! 08 September 2013
Rated 5.0 out of 5.0 by I will return next year This is my 2nd time staying at The Willard Hotel. This hotel is in an excellent location and a 5 minute walk to the White House. Best of all, everybody is friendly, knowledgeable and the service is top notch. I cannot ask for more. I will be returning to this hotel around the same time for my 3rd visit in 2014. 06 September 2013
Rated 5.0 out of 5.0 by Brief stay I stayed only one night for a wedding and will definitely return and take some tours. My experience in your hotel could not have been better. 05 September 2013
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The Willard Washington D.C
  • 1401 Pennsylvania Ave NW
  • Washington , DC , 20004
  • United States
  • Front Desk +1-202-6289100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, English, Spanish, French, Hungarian, Japanese, Tagalog, Chinese

Pet Policy

Pet must weigh no more than 40lbs. 200 USD pet deposit is due at time of check in and is nonrefundable. Guide dogs are free of charge.
Pet Deposit $200.00 per stay
Pet Fee $200.00 per night
  • Local Time

    11:44 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs