Rated 4.6 out of 5 by 72
Rated 1.0 out of 5.0 by PaulMilBrave Room smelled like a dead animal
We traveled to Minneapolis as a family to tour the University of Minnesota, which my daughter is considering attending. We chose the hotel based on previous reviews and its proximity to the Mall of America. The suite was deplorable. It was dated, dark, too small, noisy next to the expressway, and worst, smelled like a dead animal (mouse? chipmunk? rat? gopher? dairy cow?). I've seen nicer furniture and carpeting in a dormitory. The beds were too soft and it was very difficult to sleep with the smell and the constant whine of trucks on I494 all night. We complained to the hotel staff, but despite assurances that they'd address the problem, nothing was done. Housekeeping was utterly useless. The manager did reduce our bill for the inconvenience. My family and I won't stay at another StayBridge Suite Hotel again as a result of this experience.
July 27, 2014
Rated 5.0 out of 5.0 Nicer than my first apartment
The room was perfect. It fact, I would say it exceeded its need. I was a pleasure to return to the room. They did things correctly. Nothing is mini sized, like in must hotels. Full sized fridge, TV, couch, bathroom, desk, bed, and closet.
July 27, 2014
Rated 5.0 out of 5.0 by kaymin Very comfortable stay
Excellent hotel for a reasonable price. Nice suites were you can do your own cooking if you choose. Super comfortable beds. And the staff are great! We really enjoyed our stay.
July 18, 2014
Rated 5.0 out of 5.0 by Jennie5 Friendly, clean, and comfortable
Four of us stayed in a suite, and it was very comfortable. The room was clean, we had everything we needed right in the room, the staff was friendly and responsive. We really liked the breakfast; there was a good variety of items available and everything tasted good. The location worked beautifully both for our access to the convention we were attending and for access to other things such as restaurants and shops. There was even a park not far away.
July 16, 2014
Rated 5.0 out of 5.0 by PlatyMorph I LOVE this hotel! I look forward to coming back every year. Keep up the amazing work!
Our stay began wonderfully when Sam greeted us and made it possible for us to check in early (there was a room ready to go) so we could put our food for the week in the suite's fridge. I come to Staybridge every year for CONvergence, as I am an artist vendor at the convention. Sam made it possible for us to unload our large amount of luggage and craft supplies into our room so that we could begin our convention weekend relaxed and organized. This hotel is immaculate, beautiful, and perfect. I have never loved staying at any hotel this much. Thank you Sam, and thank you, Staybridge! I wish I could take this hotel along with me whenever I had to stay away from home. Wonderful in every single way.
July 15, 2014
Rated 5.0 out of 5.0 by dqnit USCI/SCAC DAIRY QUEEN
I FEEL SPECIAL WHEN I STAY AT THIS LOCATION. EVERY QUESTION IS ANSWERED IN A POSITIVE MANNNER. I WOULD LIKE TO HAVE A CHOICE OF COMFORT WITH PILLOWS FOR SLEEPING.
July 12, 2014
Rated 4.0 out of 5.0 by Title Guy Family Stay
This hotel worked well for our family. The staff was very kind and the extras were nice. The pool area was clean and the hotel common areas were clean. The room was sufficient for our family of 5 and we enjoyed our stay.
July 9, 2014
Rated 5.0 out of 5.0 by sleepwell2drivemore My home away from home
This is an excellent property at which I stay frequently, up to several times a year. The one thing I missed this time was the "pick-three-items" gift for platinum members. Instead, I got a bottle of water and a pre-determined snack item. Front desk said it was because IHG Corporate had required them to change their gift. Everything else was great and as usual!
July 7, 2014