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Rated 4.3 out of 5 by 70 reviewers.
Rated 5.0 out of 5.0 by Sweet Suite near the Airport One of the nicest suite hotels I have stayed at. Met all of my expectations August 7, 2014
Rated 5.0 out of 5.0 by Excellent room for family stay We had two adults and two children staying in a suite while we attended a softball tournament for our daughter. The room more than met our needs -- we were able to provide food in our room via the kitchen, we were able to keep fresh fruit and such refrigerated and when we weren't playing ball, we all were able to socialize as a team in the social area of the hotel and at the pool. When the courtyard renovation is complete, that will be a wonderful addition, as well. August 6, 2014
Rated 5.0 out of 5.0 by Brand New Facility! We had a wonderful time in this brand new facility. They were still hanging wallpaper in the halls, it's so new. Fresh and clean with a helpful staff and convenient location to the airport and downtown. August 5, 2014
Rated 5.0 out of 5.0 by Nice Place Mattress could have been more comfortable. Breakfast was very nice with different menu daily. Fresh food. Front desk female clerk was very helpful and friendly. Hotel in good location for easy travel to airport and downtown Columbus. Nice having a regular size refrigerator in room and kitchenette. Parking was free and parking lot had space for vehicles. Overall nice place to stay and we normally look for StayBridge when on the road. August 4, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service This is a great hotel for business travel. The bed was comfortable, the kitchen was convenient, a hot breakfast was a pleasant surprise, and the business amenities were great! I loved the den area for meetings! August 4, 2014
Rated 5.0 out of 5.0 by Wonderful staff and comfortable rooms I have stayed at Staybridge for the past few years with my team and their family's. My experience with the hotel seems to get better every time I stay. I can say that the only hotel I usually ever stayed at was Hyatt but since my first experience with Staybridge, I'm a customer for life! The updates to the rooms and the new breakfast offered just made my stay that much better. The staff is friendly and helpful, no matter what we needed. July 30, 2014
Rated 5.0 out of 5.0 by convenient location; nice suite Short stay in Columbus area but property conveniently located. Property was going through some renovations (back courtyard was not available unfortunately) and hallways were being repainted/papered. The contractors working were quiet and never in the way. Suite was comfortable and spacious. Only - was the bed was uncomfortable; extremely firm. Breakfast was good; area kept clean. July 27, 2014
Rated 5.0 out of 5.0 by Very nice hotel The Staybridge Columbus Airport is a very nice hotel. The property is kept up and looks new. They were re-modeling the courtyard at the time. The rooms were nice sized and very clean. The beds are soft and comfortable. I also like the smaller pillows. The bathroom amenities are high end, the bar doesn't melt away on the first use. The breakfast at the Staybridge is better than the average hotel and the Wolfgang Puck coffee is very good. The social dinner meals at night are the best in the industry. One night it was shredded pork, another was sloppy joes and the final night was a very good burger and braut. The people who serve the food are friendly and the general atmosphere is friendly. July 26, 2014
Rated 5.0 out of 5.0 by good stay Since we were on vacation with our grandchildren this Staybridge was a great choice. They loved the swimming pool size, having a kitchen and extra room in the 2 bedroom suite. They were disappointed the courtyard was under renovation because they would have loved to play basketball and chess. Dave has been at the front desk on both our stays and has made our stay most enjoyable. All of the staff was very friendly. We would definitely stay here again if in the area. July 25, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel The room was very new, nice, and clean. I really liked the layout of the room. Would stay here again. July 18, 2014
Rated 1.0 out of 5.0 Comfortable bed, terrible service, manager did not keep his promises Manager did not keep his promise to get our party to the aiport. July 14, 2014
Rated 5.0 out of 5.0 by Great hotel Very friendly staff ,clean rooms and great at a very competitive price. July 13, 2014
Rated 5.0 out of 5.0 by Nice place to spend a few days The kitchen was great for cooking. The enclosed courtyard was nice for travel with kids. The design of the room was great for staying a few days. July 3, 2014
Rated 5.0 out of 5.0 by Large suite for Mom traveling with 3 teen girls We had a 2 bedroom suite with lots of room for 3 teen girls and a separate room for Mom to sleep. Room and facility was very clean and the staff was great. The breakfast buffet offered a lot of options and we even had tacos for dinner the second night! The location was less than 10 minutes away from downtown Columbus. Great stay! June 26, 2014
Rated 1.0 out of 5.0 by Ranks as one of our worst IHG stays After 26 years of honorable military service, was told that after this stay we would not be permitted Government rate. Have stayed at this property many times under the government rate, but will stay here NEVER AGAIN! David (front desk clerk) was rude and condesending. When told we had no remote for TV, was told I would have to return to the caveman days and get up and change the channel myself. Room a.c. could only be controlled by unplugging unit. No room cleaning Saturday. 3 dirty towels and bathmat removed from room and replaced with 2 clean towels and bathmat. No clean washcloths or hand towels, no replacement of consumables. No clean tables Sunday at breakfast, but 2 employees standing watching over the guests. Hotel employees fixing waffles while guest waited in line for them to prepare their waffles. So much more, but why bother? Have yet to have a property or IHG show true concern. I might get a canned form response, but no substantive comments or changes. June 24, 2014
Rated 5.0 out of 5.0 by Great Experience! You get exactly what you are expecting - there are no unwanted "surprises". We really enjoyed our time. The two bedroom, two bathroom suite with full kitchen and living quarters was very roomy, clean, cool, updated and quiet! June 23, 2014
Rated 5.0 out of 5.0 by Convenient Friendly Comfortable Enjoyed my recent stay with Staybridge Suites Columbus Airport. Perfect location for my business there. Felt welcome and a desire by the staff to make sure my stay was comfortable and positive. June 23, 2014
Rated 4.0 out of 5.0 Great for families We recently completed our stay in our spacious 2 bedroom suite. It was great for our family traveling with 2 teenagers and a toddler. The hotel was close to area attractions (Easton Mall was a 10 min drive, COSI was a 15 min drive, and the Zoo was a 25 min drive). There is a convenient store within walking distance to help stock the fridge in your room. There were also a few fast food restaurants for something different. The hotel offered a daily breakfast and a "social hour" which also provided a dinner. Food was good. I would classify it to better than cafeteria food and the selection was good. It worked for us for the ease and traveling with 5 of us allowed us to pick what we wanted. The room was clean but needed some minor maintenance work (door in bathroom didn't close all the way). Couch in living room was not comfortable but we didn't spend much time in our room so this wasn't much of an issue. We did use the pool which was clean and a nice break from the hot weather. The staff were all friendly. I was a little nervous at check in since the person checking us in seems preoccupied but no issues after that. We were greeted as we walked in the building and coming and goings. Some tips: Visit Easton Mall. If it's hot and you have youngsters bring a swimsuit. They have a free water area for little ones to run around. The restaurants were also very good there. Over-all we enjoyed our stay and would return again. June 22, 2014
Rated 5.0 out of 5.0 by Lovely suite at a great price! Wonderful hotel...wish we could have stayed longer! June 21, 2014
Rated 5.0 out of 5.0 by Peaceful and quiet Being so near the airport I thought I'd have a hard time sleeping. But the planes were unnoticed. The room was large and comfortable. The only problem was with the curtain. You couldn't get the room dark if you wanted to go to bed with the chickens!! The social hours were fun and the food was good. Will definitely stay there again June 17, 2014
Rated 5.0 out of 5.0 by Great Hotel, Front Desk Staff Great Love this hotel, just wish the prices would not get so high. Overall a great place! June 16, 2014
Rated 5.0 out of 5.0 by Very nice accommodations My stay this year in Columbus at this property was outstanding. The newly completed renovations were very tasteful and added value to the existing location. I was sad to see that the hot tub was gone, but I guess sometimes you gotta give to get. The gathering area and the room were very nice, plenty of space, very clean. I'd definitely choose to stay here again if I had reason to return to Columbus. The only hitch in my stay was the refusal of a late check out request. I had misplaced the key fob to the rental car I was driving and had asked for an extension to my check out so I wouldn't be so rushed in wrapping up my business in the area. The front desk clerk told me that with so many people checking out that day, it wouldn't be possible to extend that courtesy. This, in turn, caused me to scramble and toss my belongings into the trunk of one of my collegue's car so as not to be late to my conference. When I returned to the property around 1pm and subsequently departed approximately 45 minutes later, I noted the fact that the cleaning staff had not yet made it to the room I had occupied. The key fob was located, but it would have made my departure way less stressful. Other than that, everything else about my stay was excellent. June 16, 2014
Rated 5.0 out of 5.0 by Perfect except for bedding This hotel has it all - full kitchen, hot breakfast and social hour, very clean suites, and friendly staff. The only unfortunate thing is the beds are very firm and the pillows very small and only offered in the down variety (no firm pillows for us side sleepers). I'd stay here again in hopes they upgrade the bedding! June 15, 2014
Rated 5.0 out of 5.0 by Great for Large Family Vacation The rooms are very clean and comfortable. The layout is able to sleep a large family of six, all in the same room, while able to maintain personal privacy. The kitchen is wonderful and clean that offers all you need. June 11, 2014
Rated 4.0 out of 5.0 by Long term hotel living was not as bad as I thought it would be Nice environment for being away from home. The location was updating furniture for a more modern look which I liked. Turndown service and weekly deep cleaning was great! Food for breakfast and dinner reminds me of High School cafeteria food but what do want for a free meal? Overall great experience! June 4, 2014
Rated 4.0 out of 5.0 by Horrible pillows and bad front desk personnel Door fRom bedroom to bathroom needs a door for privacy. Trying to get ready while others are sleeping is hard due to needing the light! Pillows were horrible! The night before front desk lady was nice and said since we would be leaving before breakfast would be served the would have some stuff out for us to eat. Such as fruit we went down in the morning and hot food was out b4 scheduled time but no cold items and the cafe workers told us we couldn't eat yet since it wasn't time. Front desk gentleman was rude also. How hard would it had been to let us have a piece of fruit or yogurt. Also you advertise boxed meals....where were they!!!! April 4, 2014
Rated 4.0 out of 5.0 by Thanksgiving day week I thought the hotel was presentable and comfortable. I would like to see the complimentary breakfast change up day to day, if possible. Most importantly I would like for the hotel to recognize that some people don't eat pork for whatever reason in addition to those who don't drink milk; there should be substitutions to accommodate those individuals. I also think the pool and fitness center should at least be open until midnight even if that's just Friday via Sunday December 4, 2013
Rated 5.0 out of 5.0 by Great Staybridge Only 15 mins to downtown! Very nice hotel and great staff. The dinners and drinks are a plus as well! Outdoor basketball court! November 30, 2013
Rated 5.0 out of 5.0 by Great! I stay about once a month and it's the best service I have ever had! I always get great service. Helpful people and very nice room. November 21, 2013
Rated 5.0 out of 5.0 by Very impressed with style and spaciousness Staff was very welcoming and helpful. Impressive room size. Love the full size refrigerator. Will definately be back. A suggestion is update the hard cover book on what Columbus offers, as it was about 8 years old. Still covered excellent info on the area. November 20, 2013
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