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Rated 4.5 out of 5 by 125 reviewers.
Rated 5.0 out of 5.0 by Great Service The hotel was clean and you felt like you were at home. Joanne in kitchen services is excellent. We enjoy talking with her, she is very friendly. The staff at the front desk were very nice. It is nice that during the week they serve a light dinner type snack, but that could be improved. October 19, 2014
Rated 5.0 out of 5.0 by SB Suites in Corning, NY truly great experience and right next door to Corning Museum of Glass. Perfect for vacation or business. Look forward to returning next summer! October 17, 2014
Rated 3.0 out of 5.0 by Good Place to Stay But Inconsistant The first time we stayed here we thought it gave excellent value for the money. Loved the available gas grilles for cooking outside in the courtyard, the nice pool/hot tub area, available free laundry and exercise room (and availability of local Y if you wanted to do more). Location was great and room was clean. However, on subsequent visits we have been underwhelmed by inconsistant maintenance, housekeeping and the thin wall construction that had us hearing every step our neighbors were taking, not to mention toilet flushing and showers. On this visit, the inconsistancy remains an issue. Housekeeping staff is very nice, but can't understand why they made no effort to make the beds properly...just slam banged the sheets/blanket around and left. Very unprofessional. Hot cereal...a favorite staple and usually excellent was great one day and watery and inedible the next. Makes no sense. Overall, it's a good place to stay in the area, but the inconsistancy of the various aspects of the hotel really hurt it rating wise. Add to this the hotel's policy of changing the rates arbitrarily (we paid less for the same rooms just a month ago and we booked the rooms almost a year in advance!) and it's even less of a good value. If you can't count on getting a good room at a reasonable price whenever you come to a hotel...sooner or later you'll look elsewhere which is what I think it's time for us to do. October 16, 2014
Rated 2.0 out of 5.0 by Management Tough, but staff ok Good luck if you have a problem or suggestion - night management not at all receptive. October 8, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and roomy. Was pleasantly surprised, had never stayed at a Staybridge Suites Hotel. Our room was very comfy, lots of room to relax and unwind, clean and quiet. We would highly recommend staying at this hotel. And we will be anxious to stay at another Staybridge Suites Hotel in the future. October 8, 2014
Rated 4.0 out of 5.0 by Good homely experience I love to stay at this hotel. Close to business. Good service. One part that bothered me was that my room was close to highway, so I could hear the vehicles passing by all night!! October 7, 2014
Rated 2.0 out of 5.0 by Bad Attitute, Poor Service and Terrible Bed Some of the staff in this hotel have really bad attitude towards the customers. They should not work in the service industry if they are so unhappy about their job! My room was not cleaned for a few days. The elevator stopped working for a few days. The front desk staff should go to some training classes about how to treat customers with respect. The fruits in the breakfast seem like leftovers from the previous day. My bed made lots of noises when I slept there and I have to ask for changing my room. The bed was the same as before in the new room. My back has been hurting for quite a long time since I stayed in this hotel. I do not recommend this hotel at all. They should change their management and reselect their staff. Terrible experience overall! October 6, 2014
Rated 5.0 out of 5.0 by Excellent room and extensive breakfast menu. I have stayed at this Staybridge many times, and I have always found the staff to be very friendly and the room to be in good order. The breakfasts are always something to look forward to. October 4, 2014
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