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Rated 4.6 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Unexpected Pleasure Never having stayed at a Staybridge Suites before, we weren't sure what to expect. What we got, however, was a clean, comfortable room; friendly front-desk service; and a decent breakfast. The hotel is easy walking distance from the glass museum and a short drive away from plenty of restaurants. August 26, 2014
Rated 2.0 out of 5.0 by Disappointed When we first arrived at 3pm, which is check in time, no rooms were ready. We had to wait 15 min for a room to open up. We entered the room which smelled like smoke even though it was a non-smoking room, turned on the air conditioning and left for a night out. When we returned the air conditioning was broken. It was 82 degrees in the room. We went to the front desk and told them and they sent a person up right away, which was good. I inquired again about the smell of smoke in the room and was dismissed pretty quickly saying sir it's a non-smoking room. The man could not fix the a/c and reset the system, but it didn't work. He contacted the front desk and then came back and told us that there were no more 2 room suites available and that the only choice we had was to stay in the 82 degree room overnight and then move to a room in the morning. We have 4 kids and sleeping in a hot room would have been a disaster. I couldn't believe that they didn't suggest 2 rooms that were next to each other or some other option other than staying in the hot room we were in. This was unacceptable. Fortunately the a/c kicked on and stayed that way the rest of our week stay. We ate breakfast every morning, but food did not get replenished very quickly if at all. Several mornings, plates were not available and it was also hard to find tables to sit at. Overall it wasn't a pleasant experience. The pool was nice and the beds were good to sleep in and the setup of the 2 room suites were great for large families, but the staff and food for the price we paid were lacking. August 26, 2014
Rated 3.0 out of 5.0 by Comfortable bed Comfortable bed and quite area. Efficient checking in and check out. August 26, 2014
Rated 5.0 out of 5.0 by Great Place to Stay! We had a wonderful stay and enjoyed the proximity to the Corning Glass Museum. I would recommend this hotel in a second, especially if you have children. August 25, 2014
Rated 5.0 out of 5.0 by Great rooms! Everything was great. The only comments I would have to make are (1) we were on the 1st floor and whoever was above us was VERY noisy at all hours of the night. You could hear their footsteps, running etc. right through the floor, and (2) while the beds are comfortable they are quite SQUEAKY! I heard every toss and turn made by my daughter. My bed was also squeaky. August 25, 2014
Rated 5.0 out of 5.0 by Comfortable, nicely sized rooms The suite had plenty of space with comfortable furniture and beds. August 25, 2014
Rated 5.0 out of 5.0 by Good value for great accomidations Pleasantly surprised at the freshness and cleanliness of the room. All the staff we encountered were friendly, courteous and helpful. I will look for a Staybridge Suite Hotel first any time I travel. August 25, 2014
Rated 5.0 out of 5.0 非常适合家人入住 厨房的设施很全,锅具碗盘一应俱全, 买了食材就可做饭, 环境幽静!中心花园有小篮球场, 适合孩子玩耍!附近的康宁博物馆步行可到, 非常方便! August 22, 2014
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