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Rated 4.6 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by Great Stay. Great hotel for a visit to the Watkins Glen Auto Races. Very comfortable Suite for two couples. Everything was just fine. September 12, 2013
Rated 5.0 out of 5.0 by Comfortable room and great breakfast I have stayed at this hotel many times, and I have always found the staff to be very friendly and the rooms to be comfortable. The breakfast buffet, served by Jo Ann, is always top notch. September 9, 2013
Rated 4.0 out of 5.0 by Holiday weekend required more of everything in Dining Room Have stayed here before, and have always been pleased, but the Labor Day weekend was sorely lacking staff to cover the breakfast rush Sunday morning! There were only two people "manning" the kitchen, and they couldn't keep up with the demand for food, so the result was a long liine of hungry patrons. It didn't help that people were taking 5-6 sausage, cream cheese etc. at a time, and the pancake maker was out of service. There weren't enough tables, so some of us had to to sit in the library, at tables not suited to the purpose, and some kids even ended up sitting on the floor. Particularly irksome, was a patron who thought it was OK to talk on his cell phone using the speakerphone feature in the Library/Dining Room while people were trying to enjoy their meal - when the Receptionist on duty was told about the problem, she merely shrugged, and did nothing. Payback was had when this annoying person finally was shamed into retreating to the lobby, where this same receptionist then was given the same treatment!! This experience won't keep me from returning, but it should give management pause..................... September 8, 2013
Rated 4.0 out of 5.0 by love the new makeover...great service! Normally when we go for wine or on a tour we stay here, we love the new room make over..beds were a little soft for us...we are used to a harder bed...but great stay...no smoke smell this time. They do not allow smoking which is a plus for me. The breakfast is always very good. We just enjoy it there! September 5, 2013
Rated 5.0 out of 5.0 by Home away from home We recently stayed at Staybridge while visiting our son at Alfred University. There were five of us in the two bedroom, two bathroom suite. The suite was very spacious and clean, with TVs in both bedrooms and the living room. The beds were very comfortable and the staff was helpful. The complimentary breakfast was not very impressive, but for the value of the suite, it was worth it. We are visiting Alfred again for family fall weekend and plan to stay here again. Even though it's a 45 minute drive to the campus, the space and comfort of the suite is well worth it, especially having two bathrooms.Being in walking distance to the Corning Museum of Glass was definately a plus! September 4, 2013
Rated 4.0 out of 5.0 by Staff not prepared for long weekend Limited breakfast choices. Broken down appliance not fixed in a couple of days. We weren't notified that room cleaning/changing is by request only over the weekends. September 3, 2013
Rated 4.0 out of 5.0 by Great room and good service Impressed with the room and staff were friendly. The check in was not available at three even though we had stopped in to let the front desk know we were in the area and would be back to register after three. Returned at three thirty and still had a fifteen minute wait for our room. September 2, 2013
Rated 5.0 out of 5.0 by Nice Place / Nice Location The best hotel in Corning for a family. Good breakfast. Pool is great to unwind and get a little exercize. Also there is a basketball court. A few month ago we noticed their ball was a little worn. They got new ball! The hotel is adjacent to the parking lot for the Glass Museum. Houses behind hotel are modest but otherwise a quiet safe neighborhood. Back entrance provides a little shortcut when we visit family in area. August 29, 2013
Rated 5.0 out of 5.0 by happy customer We stayed one night. we loved the two bedroom suite. the kitchen was well stocked. the beds clean and comfortable. there were four of us including my spouse in a wheelchair. very comfortable. Handicap parking by main entrance. walking distance to corning glass ware. breakfast was good. when I travel and Staybridge is available. I will definitely book there. right off of major route.and about a mile from historic main street. August 29, 2013
Rated 5.0 out of 5.0 by Great Hotel! I was recently a summer intern at Corning Inc. and was lucky enough to spend my stay at the Staybridge. This is a great hotel with a pleasant staff who are always willing to help. I would highly recommend this hotel and will certainly be staying here in the future. August 27, 2013
Rated 5.0 out of 5.0 by Excellent! This was our first time at Staybridge Suites. Very impressed with the room! Very comfortable, clean, spacious. Staff very friendly and helpful. Excellent location if you are visiting the Corning Glass Museum. Would stay here again and highly recommend. August 26, 2013
Rated 5.0 out of 5.0 by Clean, comfortable,friendly service. Great stay for us! Beautiful pool and spa. Great room, and very good location to Corning Museum of Glass. Also, fantastic breakfast in the morning! August 23, 2013
Rated 4.0 out of 5.0 by Good value and excellent staff It's a great facility, but could improve in cleaning the rooms better and more frequently. The staff was always with a smile and happy to help. August 20, 2013
Rated 5.0 out of 5.0 by Excellent accommodations Very nice rooms and breakfast and evening socials were great! Pool was good too. Karen at desk was wonderful August 18, 2013
Rated 5.0 out of 5.0 by Great Service We enjoyed our stay. Staff very helpful and friendly. Prefer to go to Staybridge Hotels especially when traveling with children. August 17, 2013
Rated 5.0 out of 5.0 by Front Desk Staff They were gracious, friendly and very helpful. The best !!! August 13, 2013
Rated 4.0 out of 5.0 by Convenient Comfortable and Great Value Loved that this Hotel was within walking distance to all we wanted to do. The breakfast was excellent, the amenities were fantastic and the room was almost perfect (the walls seemed rather thin but not unlike any other hotels in which I have stayed). July 20, 2013
Rated 5.0 out of 5.0 by Excellent service and rooms My stay at the Staybridge Suites has always been a sucessful stay with quiet atmosphere and staff to attend to your needs. I am glad the rooms are now non smoking. I look forward to my next stay at the hotel. Also breakfast is included but I do find the rooms a little pricey, which causes me to stay less frequently. If it were at a lower price I probably would stay there more often. They should be conscience of the public's need because of the recession. June 7, 2013
Rated 5.0 out of 5.0 by sheets were rough Bedding was course and did not fit the bed well... June 6, 2013
Rated 4.0 out of 5.0 by Free food and laundry room add value My husband and I stayed here in late April, early May while visiting the CMoG. We were pleasantly surprised by the amenities offered as we have mostly stayed with another hotel chain. The receptions in the evening had a nice light meal and wine and beer. We were surprised to find a laundry room at no charge and with machines that actually worked, unlike some we had paid for in other hotels that didn't work. Breakfasts were good, warm cookies were terrific and we were within walking distance to the museum where we spent two days exploring and making our own glass projects. All the staff were pleasant and helpful. We joined the Priority Club. May 21, 2013
Rated 5.0 out of 5.0 by Had a great experience We stayed here overnight when in town for a family reunion. The kids (7 and almost 4) enjoyed the pool and spa as much as we did- we were by ourselves at the pool 2 out of the 3 times we were there. The outside courtyard with basketball net was a nice touch too. The staff was so nice, the breakfast buffet had a nice variety and the room was spotless. I would definitely come back. We never made it the Corning Museum of Glass while there so we have a good reason to return - hopefully soon!! May 14, 2013
Rated 1.0 out of 5.0 by Longtime guest, latest visit very disappointing We have stayed at the Staybridge Corning for years and have had excellent experiences at this site. Recently, customer service levels and staff training have slipped exponentially. We reserved a King Size non smoking suite, and were provided a room (not a suite) with a queen size bed. We opened the door, realized we were not assigned the room we had reserved and called the front desk. They were unapologetic and not accommodating in the least regarding their screw up-and we had no option but to stay in the room. The clerk offered to take 50 dollars off the room rate, but we found ourselves wondering why reserve a particular room when you don't get it? In addition staff failed to communicate a new pet policy at registration (75 dollars/night). We have brought our dog to the Staybridge at least twice annually for the past ten years, uneventfully. Having no way of knowing that the approach to pets had changed, we only discovered this when the clerk stood outside the door playing detective (rather than just asking-we would have been happy to volunteer the information). I went to the front desk to fill out the paper work she demanded we complete on the other side of the door (again, communication of the new policy at registration would have been helpful), and asked to speak to the manager. I had to ask three times for the managers name before her first name was provided by the clerk (first she claimed not to know her managers name). The manager was literally hiding in the office behind the front desk to avoid the discussion, offering her staff no support whatsoever. We are two corporate vice presidents who will take the time and trouble to communicate our dissatisfaction with this experience to others. Not sure what happened here to decimate a good motel, but a decade long family of customers won't be staying again. Pathetic. May 13, 2013
Rated 4.0 out of 5.0 by Almost perfect Only issue was the A/C?heating unit - loud and off/on too much. May 6, 2013
Rated 5.0 out of 5.0 by A Great Place to Stay in Corning Fantastic Location, 2 minute walk to shuttle to Corning Museum and downtown. Service is excellent, facilities and amenities very good. Staff is great. Well managed property. Highly recommend it. PS the included breakfast and afternoon snacks were a nice touch. April 23, 2013
Rated 5.0 out of 5.0 by wow we loved our room, we loved the whirlpool, the breakfast was fantastic. Everything was nice and clean. Service was very friendly- especially check in and breakfast. February 25, 2013
Rated 5.0 out of 5.0 by Every time I have had to travel a good deal for business, throughout the continental US, and this is my favorite hotel. I have stayed here more than anywhere else and have never had a single problem. Check-in is quick, the rooms are always spotless, and the staff is courteous and helpful even when I need to change my plans. To summarize: simple, efficient, polished, and polite. February 17, 2013
Rated 1.0 out of 5.0 by No heat We stayed here for one night on 12/21 and the heat did not work as we slept. I woke up to the room being 63 degrees and the room was set to 72. After telling the manager, all he did was apologize. I am extremely disappointed and being a platinum member, I expected a little more from this property. I definetly will not recommend this hotel to anyone. January 3, 2013
Rated 5.0 out of 5.0 by Top Notch All Around We had a wonderful stay at the Corning Staybridge. The management and staff were skilled at making sure guests' needs were met but doing so without being noticed. The room was comfortable, the pool and hot tub were well-maintained, and the complementary breakfast was excellent. We highly recommend this inn. January 1, 2013
Rated 2.0 out of 5.0 by Cleaning needs attention! The property is great and so is the staff. However, the cleaning of the room really was not good. There was left over food in the refrigerator, used coffee filter in coffee maker, several drawers in the bathroom area had left over bags and garbage. When my bed was made it literally looked like it was thrown together. I was going to call management but with being exhausted from working so much I was to tired! Your cleaning staff needs training! Oh and I am a Gold priority member which was not recognized at all! October 23, 2012
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