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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    Recommend This Property

    Overall Experience


    based on 224 reviews
    Recommend This Property

    Ratings Breakdown


    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Stars



    April 21, 2015


    Hotel was clean and quiet. The beds were not the most comfortable but overall I would stay again

    Posted byHotelStaff
    April 23, 2015
    Thank you for taking the time to share your comments. Please be assured that our beds are per IHG Brand standards and are graded top quality Serta. We look forward to serving you again in the future
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    Very nice hotel


    April 21, 2015

    Pros: clean, comfortable and spacious suites.
    Bed linens changed daily or whenever requested. Linens were good quality & bed coverings were beautiful & inviting.
    Bed was comfortable
    Large meeting rooms & areas to socialize on the ground floor.
    Very nice exercise room with up to date equipment.
    Business room with 2 computers & a copy machine
    Free wi fi.
    Large laundry room with modern machines.
    Indoor swimming pool was very nice.
    Free Mid week evening meals
    Free breakfast
    Exceptional staff : all staff were very pleasant, courteous, helpful & willing to go above & beyond to make our stay pleasant. I hope the management knows & appreciates the high caliber of staff they employ, because they deserve recognition.
    Cons: pillows too soft & flimsy and they don't provide good head support.
    Shower head has only fair water flow & doesn't move or direct the water to where you need it.
    A full kitchen comprises an oven. We couldn't maintain our diets by just using a microwave & a stove top.
    Many utensils & pots missing from kitchen.
    TV : the guide on the remote didn't work. The amount of channels was terrible. I don't think I've ever stated in any hotel with so few regular channels & only 1 HBO channel.
    The Wi Fi was too slow to play my videos on my iPad. You need to have this checked out by your ISP.
    The printer was always broken in the business room.
    Breakfast was always the same group of foods.
    Mid week meals did vary but not all that tasty.
    Although I have a few complaints by no means did it overcome all the positives. We had a enjoyable stay & recommend this hotel. If they address the Cons the place would go from very nice to exceptional.

    Posted byHotelStaff
    April 23, 2015
    Thank you for providing us your feedback, we certainly appreciate the extensive time you took to share your experience with us as we strive in always learning from our guests. We will share your feedback with our Team as indeed they try their best to go above and beyond for all our guests. We will also insure that our Housekeeping Supervisor is made aware of what your room was lacking to prevent such oversights in the future. We have also called Internet provider to determine the issue with the printer in the business center and insure that it is corrected or replaced immediately. We do maintain a 50Meg internet circuit for our wireless internet but in some cases the speed may vary based on volume of users as you can imagine, but we will certainly insure that PenTeleData investigate the speeds to insure that are to par at best regardless of traffic. We thank you again as a Hotel strives on improvements with the observations and suggestions of our guests.
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    Beautiful Hotel


    April 19, 2015


    Very nice hotel at a convenient location. Comfortable room and amenities. Business center had computer printing issues and breakfast was just ok.

    Posted byHotelStaff
    April 20, 2015
    Thank you for taking the time to share your feedback with us. We apologize for the printing inconvenience and have resolved the issue which now operates for both the MS and Apple Thank you again, we look forward to serving you in the future
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    Great for the value


    April 17, 2015


    Very nice hotel in the area, clean and accommodating.

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