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Rated 4.2 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 by Great room, great bed ans great staff I felt even better than at home, slept great room was an invitation to rest and sleep. The staff was just wonderful, including shuttle drivers. The only but, was the following : I stayed for two weeks, only the first one was my soap (both) replenished. The second week, I had to get it myself at front desk. Also, I have body hair, which sheds. I noticed on the day full cleaning service was done, hairs were just swept behind the door. May 22, 2014
Rated 5.0 out of 5.0 by Grand Rapids location Great price for the room. Even had to rearrange our weekend from the first weekend in May to the second, but the hotel kept our price the same. Was pleased with friendly staff, room luxuries, and Internet access. We were also able to use the television cable to plug our laptop into the TV to stream Netflix. Our Jacuzzi tub was the highlight of the stay, but the comfiness of the bed was a close second. Would be happy to stay here again. May 17, 2014
Rated 5.0 out of 5.0 by Great Value Called on a whim to basically see how far this hotel was out of our budget, turned out it was actually the same and sometimes lower than some of the other hotels we had contacted. This was an excellent value for the price, and we will most definitely be back! May 14, 2014
Rated 4.0 out of 5.0 by Excellent Staff/Great Hotel We had a very good experience at the Staybridge Suites in Kentwood!! We drove through the night from Nebraska, arrived in Michigan early, I thought it was a long shot but called and asked if we could do an early check-in so we could shower etc. and with no hesitation, we got a YES!! So impressed!! The hotel was clean and had a beautiful fireplace to greet you! Needless to say, we were in bed by 7:30-8:00 pm. We closed the shades and of course the sun was still up and we would of never known!! The only thing I rated them low on, I like more of a plush bed and the bed we had more of a firm mattress but other than that, it was a great and wonderful experience! Will definitely be visiting again if I'm ever in the area!! THANK YOU VERY MUCH!! May 13, 2014
Rated 5.0 out of 5.0 by Can't beat it in Grand Rapids For the money, I don't think this Staybridge location can be beaten. The large room with a full kitchen is awesome. The breakfast in the morning is above and beyond what I'd normally expect. I would heartily recommend this hotel to all Grand Rapids travelers. May 7, 2014
Rated 4.0 out of 5.0 by Value for money Overall this hotel provided all that you need include business center, fitness room, laundry room, breakfast and internet are provided. some other -ve comment: - aircond too noisy - lack of amenities supply May 5, 2014
Rated 3.0 out of 5.0 by New mattresses sorely needed Rooms were clean and tidy, staff was very friendly. But sleep was hard to come by due to the most uncomfortable, soft, saggy mattress we've ever slept on. It was also hard to regulate the room temperature between the bedroom and the living room where our daughter was sleeping on the pull out sofa. April 24, 2014
Rated 5.0 out of 5.0 by As great as expected My family stayed at the Staybridge Suites in Dublin, Ohio last fall and I was impressed. When I had a chance to stay at this one in Kentwood, MI, I had high expectations. This hotel was just as great. Couldn't have asked for a better experience from making the reservation to the check out. The breakfast was great! April 15, 2014
Rated 5.0 out of 5.0 by Amazing hotel at a value price My first visit to a Staybridge Suite. Impressed immediately. Nice décor, clean rooms. Hard pressed to think of anything negative. April 4, 2014
Rated 5.0 out of 5.0 by Life is good Staying at the Staybridge is everything we hoped for. April 4, 2014
Rated 5.0 out of 5.0 by Clean room and comfortable bed Everything was great, room very clean, bed was awesome, food was great and they baked cookies everyday that was available in the lobby! March 31, 2014
Rated 4.0 out of 5.0 by Nice place to stay The hotel is in a great location and has a friendly staff. Good place to stay for business or pleasure. Bathrooms could use some maintenance though as mine needed a new shower curtain and the toilet had a leak. March 31, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Clean, comfortable rooms. Friendly, efficient staff. Quick, tasty breakfast. March 24, 2014
Rated 5.0 out of 5.0 by Had A Wonderful Stay We stayed there for about 3 weeks for business. It's a great place to stay. It was clean and very well maintained. There are lots of "freebies" breakfast, free coffee and hot tea throughout the day, free dinners 3 days a week, free laundry facility, and a free item out of their food pantry! It makes you feel as though you're getting a lot for your money! The staff was extremely helpful and friendly. We will definitely stay again! March 20, 2014
Rated 5.0 out of 5.0 by An excellent choice! My family uses this hotel a dozen or so times a year for family functions and romantic getaways. The staff is consistently friendly. The property is consistently warm and inviting. In dozens of stays, we have of course had an occasional problem, but the hotel staff always have responded quickly and kindly. I recommend this hotel very strongly. March 20, 2014
Rated 5.0 out of 5.0 by feedback über Aufenthalt war rundum zufrieden mit den Leistungen von Staybridge Suite March 19, 2014
Rated 5.0 out of 5.0 by Great service Met our family needs. Would be happy to use Staybridge Suites for other travel destinations. March 14, 2014
Rated 5.0 out of 5.0 by Excelente servicio A pesar de haber ido en climas congelantes para esas fechas, el Hotel mantuvo un clima agradable: en la totalidad y en lo individual respecto a la habitacion. El servicio de desayuno, a pesar de que en esta occasion no lo use, mantienen las opciones abiertas y muy buen servicio para el ToGo. La calidad del servicio, atencion y hopitalidad de lo mejor! March 6, 2014
Rated 4.0 out of 5.0 by Great facility for buisness or leisure. Great people and facility............................................................. March 5, 2014
Rated 4.0 out of 5.0 by Very clean facility and friendly staff Very enjoyable stay except the king size bed was hard as a rock. Woke up feeling like I was run over by a truck. An indoor pool would have been a nice thing to have as well. Did hear some hall noise and noise from neighboring rooms but overall not bad. Would go back. March 4, 2014
Rated 2.0 out of 5.0 by NEVER again! Bad experience......I will not stay at this hotel again! March 1, 2014
Rated 4.0 out of 5.0 by 2 weeks in GR training I like this hotel for a number of reasons. Clean - good towels and room setup near usual site of work near some fairly good restaurants Quiet - usually business people trying to rest decent Breakfast - Fountain soda dispenser in dining area Social meal during week - if you don't want to bother driving Great kitchenette every room February 27, 2014
Rated 4.0 out of 5.0 by Excelente Servicio en Front Desk la atencion del personal de Front Desk se destaca de las demas, sigan con el buen trabajo! February 24, 2014
Rated 5.0 out of 5.0 by Pleasant Stay I would definetly recommend the Staybridge Suites in Grand Rapdis- Kentwood as it was very clean and centrally located to lots of shopping opportunities in the area. February 24, 2014
Rated 4.0 out of 5.0 by Grand Rapids move the Extended Stay i had at the Staybridge was great. February 18, 2014
Rated 5.0 out of 5.0 by First Timer - Nice stay I enjoyed actually being in the lobby to watch TV and use internet for work. This provided the opportunity to get me out of the room without having to leave the hotel. February 17, 2014
Rated 5.0 out of 5.0 by Great Service I did not have a reservation, but was able to get a room at a fair price. Desk staff recommended dinning establishment which proved to be a great experience. February 14, 2014
Rated 5.0 out of 5.0 by Great Hotel A really great hotel. Everyone is really a home from home February 10, 2014
Rated 4.0 out of 5.0 by comfortable bed and great service Comfortable bed and pillows, which is important when you only stay one night. February 7, 2014
Rated 5.0 out of 5.0 by Surprisingly Good! The two bedroom suite was perfect. It was a very comfortable room in regards to living area / bedrooms. January 31, 2014
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