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Rated 4.2 out of 5 by 101 reviewers.
Rated 5.0 out of 5.0 by As great as expected My family stayed at the Staybridge Suites in Dublin, Ohio last fall and I was impressed. When I had a chance to stay at this one in Kentwood, MI, I had high expectations. This hotel was just as great. Couldn't have asked for a better experience from making the reservation to the check out. The breakfast was great! April 15, 2014
Rated 5.0 out of 5.0 by Amazing hotel at a value price My first visit to a Staybridge Suite. Impressed immediately. Nice décor, clean rooms. Hard pressed to think of anything negative. April 4, 2014
Rated 5.0 out of 5.0 by Life is good Staying at the Staybridge is everything we hoped for. April 4, 2014
Rated 5.0 out of 5.0 by Clean room and comfortable bed Everything was great, room very clean, bed was awesome, food was great and they baked cookies everyday that was available in the lobby! March 31, 2014
Rated 4.0 out of 5.0 by Nice place to stay The hotel is in a great location and has a friendly staff. Good place to stay for business or pleasure. Bathrooms could use some maintenance though as mine needed a new shower curtain and the toilet had a leak. March 31, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Clean, comfortable rooms. Friendly, efficient staff. Quick, tasty breakfast. March 24, 2014
Rated 5.0 out of 5.0 by Had A Wonderful Stay We stayed there for about 3 weeks for business. It's a great place to stay. It was clean and very well maintained. There are lots of "freebies" breakfast, free coffee and hot tea throughout the day, free dinners 3 days a week, free laundry facility, and a free item out of their food pantry! It makes you feel as though you're getting a lot for your money! The staff was extremely helpful and friendly. We will definitely stay again! March 20, 2014
Rated 5.0 out of 5.0 by An excellent choice! My family uses this hotel a dozen or so times a year for family functions and romantic getaways. The staff is consistently friendly. The property is consistently warm and inviting. In dozens of stays, we have of course had an occasional problem, but the hotel staff always have responded quickly and kindly. I recommend this hotel very strongly. March 20, 2014
Rated 5.0 out of 5.0 by feedback über Aufenthalt war rundum zufrieden mit den Leistungen von Staybridge Suite March 19, 2014
Rated 5.0 out of 5.0 by Great service Met our family needs. Would be happy to use Staybridge Suites for other travel destinations. March 14, 2014
Rated 5.0 out of 5.0 by Excelente servicio A pesar de haber ido en climas congelantes para esas fechas, el Hotel mantuvo un clima agradable: en la totalidad y en lo individual respecto a la habitacion. El servicio de desayuno, a pesar de que en esta occasion no lo use, mantienen las opciones abiertas y muy buen servicio para el ToGo. La calidad del servicio, atencion y hopitalidad de lo mejor! March 6, 2014
Rated 4.0 out of 5.0 by Great facility for buisness or leisure. Great people and facility............................................................. March 5, 2014
Rated 4.0 out of 5.0 by Very clean facility and friendly staff Very enjoyable stay except the king size bed was hard as a rock. Woke up feeling like I was run over by a truck. An indoor pool would have been a nice thing to have as well. Did hear some hall noise and noise from neighboring rooms but overall not bad. Would go back. March 4, 2014
Rated 2.0 out of 5.0 by NEVER again! Bad experience......I will not stay at this hotel again! March 1, 2014
Rated 4.0 out of 5.0 by 2 weeks in GR training I like this hotel for a number of reasons. Clean - good towels and room setup near usual site of work near some fairly good restaurants Quiet - usually business people trying to rest decent Breakfast - Fountain soda dispenser in dining area Social meal during week - if you don't want to bother driving Great kitchenette every room February 27, 2014
Rated 4.0 out of 5.0 by Excelente Servicio en Front Desk la atencion del personal de Front Desk se destaca de las demas, sigan con el buen trabajo! February 24, 2014
Rated 5.0 out of 5.0 by Pleasant Stay I would definetly recommend the Staybridge Suites in Grand Rapdis- Kentwood as it was very clean and centrally located to lots of shopping opportunities in the area. February 24, 2014
Rated 4.0 out of 5.0 by Grand Rapids move the Extended Stay i had at the Staybridge was great. February 18, 2014
Rated 5.0 out of 5.0 by First Timer - Nice stay I enjoyed actually being in the lobby to watch TV and use internet for work. This provided the opportunity to get me out of the room without having to leave the hotel. February 17, 2014
Rated 5.0 out of 5.0 by Great Service I did not have a reservation, but was able to get a room at a fair price. Desk staff recommended dinning establishment which proved to be a great experience. February 14, 2014
Rated 5.0 out of 5.0 by Great Hotel A really great hotel. Everyone is really a home from home February 10, 2014
Rated 4.0 out of 5.0 by comfortable bed and great service Comfortable bed and pillows, which is important when you only stay one night. February 7, 2014
Rated 5.0 out of 5.0 by Surprisingly Good! The two bedroom suite was perfect. It was a very comfortable room in regards to living area / bedrooms. January 31, 2014
Rated 5.0 out of 5.0 by comfortable bed and homelike atmosphere front staff very welcoming and accomondating, best hotel breakfast in town January 28, 2014
Rated 5.0 out of 5.0 by Kids loved the Suite and Comfortable Bed Had a Great Time visiting Grand Rapids and our stay at Staybridge was Awesome. My girls absolutely loved the Suite and did not want to get out of the Comfortable Beds. Can't wait to return. January 24, 2014
Rated 5.0 out of 5.0 by xmas stay was a great stay i came in late and left early so not much to say January 5, 2014
Rated 4.0 out of 5.0 by Convenient and comfortable We got in late, and appreciated the quick check in. Room was at a comfortable temp despite it being cold outdoors. It was quiet all night and we got a great sleep. Hot water had to be on all the way, but it stayed hot through the entire shower. Breakfast was the usual Staybridge/HI fare, but was hot and fresh. Coffee was good. Staff was attentive. The price paid to value received was very good. Would stay there again. January 2, 2014
Rated 2.0 out of 5.0 by Just ok We booked this room for Christmas Day knowing they jacked their prices up for the holiday. When we got into our room (2 bedroom suite) it was dirty. There was peeling wallpaper, a dent in the wall by the main room tv, the lampshade and walls had some weird brown slime on them and the vents were filled with black dust. The breakfast was disappointing as they had very few "healthy options'" to choose from. For that much $$ we expected more. We have always stayed at the Homewood Suites in Grand Rapids and thought we would try this place for a change. We were extremely disappointed and will no longer stay here. The only positive is the bed was comfortable! December 30, 2013
Rated 3.0 out of 5.0 by Uncomfortable Bed While the room itself was decent & relatively clean, the beds were not very comfortable. When trying to lay down on one of the beds, I automatically started rolling to the edge of the bed. Not sure if that side of the bed was just badly worn or if the middle had a huge hump in it. Moved to the other side of the bed & found it to be better but still not great. Desk clerks were very friendly & helpful. Nice sitting/lounging area near front desk. December 29, 2013
Rated 4.0 out of 5.0 by I always get overcharged the last night of any stay Every time I stay at this hotel I get overcharged the last night that I stay. When I arrive, I will sign for one rate but on the last night that I stay the rate will be significantly higher. This does not seem right to me. December 22, 2013
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