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Rated 4.2 out of 5 by 93 reviewers.
Rated 5.0 out of 5.0 by feedback über Aufenthalt war rundum zufrieden mit den Leistungen von Staybridge Suite March 19, 2014
Rated 5.0 out of 5.0 by Great service Met our family needs. Would be happy to use Staybridge Suites for other travel destinations. March 14, 2014
Rated 5.0 out of 5.0 by Excelente servicio A pesar de haber ido en climas congelantes para esas fechas, el Hotel mantuvo un clima agradable: en la totalidad y en lo individual respecto a la habitacion. El servicio de desayuno, a pesar de que en esta occasion no lo use, mantienen las opciones abiertas y muy buen servicio para el ToGo. La calidad del servicio, atencion y hopitalidad de lo mejor! March 6, 2014
Rated 4.0 out of 5.0 by Great facility for buisness or leisure. Great people and facility............................................................. March 5, 2014
Rated 4.0 out of 5.0 by Very clean facility and friendly staff Very enjoyable stay except the king size bed was hard as a rock. Woke up feeling like I was run over by a truck. An indoor pool would have been a nice thing to have as well. Did hear some hall noise and noise from neighboring rooms but overall not bad. Would go back. March 4, 2014
Rated 2.0 out of 5.0 by NEVER again! Bad experience......I will not stay at this hotel again! March 1, 2014
Rated 4.0 out of 5.0 by 2 weeks in GR training I like this hotel for a number of reasons. Clean - good towels and room setup near usual site of work near some fairly good restaurants Quiet - usually business people trying to rest decent Breakfast - Fountain soda dispenser in dining area Social meal during week - if you don't want to bother driving Great kitchenette every room February 27, 2014
Rated 4.0 out of 5.0 by Excelente Servicio en Front Desk la atencion del personal de Front Desk se destaca de las demas, sigan con el buen trabajo! February 24, 2014
Rated 5.0 out of 5.0 by Pleasant Stay I would definetly recommend the Staybridge Suites in Grand Rapdis- Kentwood as it was very clean and centrally located to lots of shopping opportunities in the area. February 24, 2014
Rated 4.0 out of 5.0 by Grand Rapids move the Extended Stay i had at the Staybridge was great. February 18, 2014
Rated 5.0 out of 5.0 by First Timer - Nice stay I enjoyed actually being in the lobby to watch TV and use internet for work. This provided the opportunity to get me out of the room without having to leave the hotel. February 17, 2014
Rated 5.0 out of 5.0 by Great Service I did not have a reservation, but was able to get a room at a fair price. Desk staff recommended dinning establishment which proved to be a great experience. February 14, 2014
Rated 5.0 out of 5.0 by Great Hotel A really great hotel. Everyone is really friendly...like a home from home February 10, 2014
Rated 4.0 out of 5.0 by comfortable bed and great service Comfortable bed and pillows, which is important when you only stay one night. February 7, 2014
Rated 5.0 out of 5.0 by Surprisingly Good! The two bedroom suite was perfect. It was a very comfortable room in regards to living area / bedrooms. January 31, 2014
Rated 5.0 out of 5.0 by comfortable bed and homelike atmosphere front staff very welcoming and accomondating, best hotel breakfast in town January 28, 2014
Rated 5.0 out of 5.0 by Kids loved the Suite and Comfortable Bed Had a Great Time visiting Grand Rapids and our stay at Staybridge was Awesome. My girls absolutely loved the Suite and did not want to get out of the Comfortable Beds. Can't wait to return. January 24, 2014
Rated 5.0 out of 5.0 by xmas stay was a great stay i came in late and left early so not much to say January 5, 2014
Rated 4.0 out of 5.0 by Convenient and comfortable We got in late, and appreciated the quick check in. Room was at a comfortable temp despite it being cold outdoors. It was quiet all night and we got a great sleep. Hot water had to be on all the way, but it stayed hot through the entire shower. Breakfast was the usual Staybridge/HI fare, but was hot and fresh. Coffee was good. Staff was attentive. The price paid to value received was very good. Would stay there again. January 2, 2014
Rated 2.0 out of 5.0 by Just ok We booked this room for Christmas Day knowing they jacked their prices up for the holiday. When we got into our room (2 bedroom suite) it was dirty. There was peeling wallpaper, a dent in the wall by the main room tv, the lampshade and walls had some weird brown slime on them and the vents were filled with black dust. The breakfast was disappointing as they had very few "healthy options'" to choose from. For that much $$ we expected more. We have always stayed at the Homewood Suites in Grand Rapids and thought we would try this place for a change. We were extremely disappointed and will no longer stay here. The only positive is the bed was comfortable! December 30, 2013
Rated 3.0 out of 5.0 by Uncomfortable Bed While the room itself was decent & relatively clean, the beds were not very comfortable. When trying to lay down on one of the beds, I automatically started rolling to the edge of the bed. Not sure if that side of the bed was just badly worn or if the middle had a huge hump in it. Moved to the other side of the bed & found it to be better but still not great. Desk clerks were very friendly & helpful. Nice sitting/lounging area near front desk. December 29, 2013
Rated 4.0 out of 5.0 by I always get overcharged the last night of any stay Every time I stay at this hotel I get overcharged the last night that I stay. When I arrive, I will sign for one rate but on the last night that I stay the rate will be significantly higher. This does not seem right to me. December 22, 2013
Rated 5.0 out of 5.0 by Excellent value For the cost of a single room elsewhere we booked the 2BR 2BA suite and it was plenty big. The kitchen had full size fridge, DW, Microwave and stove. Each BR had its own bathroom and big flat panel TV and the Living Room had its own big TV with a dining table, couch and sitting chair. Plus they have a breakfast bar 7x a week, an early evening snack T-TH and a free Washer Dryer to use. All the extras made an already great value an excellent value. I will look to stay at Staybridge Suites next time I travel overnight December 21, 2013
Rated 4.0 out of 5.0 by Enjoyed Our Stay The location is good to the area. The room met expectations and enjoyed the kitchenette to store beverages and used micrwave and cofeemaker. Was quiet and enjoyed the included breakfast. Would definately stay again. Price was also good for the value. October 23, 2013
Rated 4.0 out of 5.0 by Nice Place My wife and I have been staying at this paticular Staybridge for the last 5 years while visiting the Grand Rapids area. Not only are the rooms spacious and clean, the location is ideal too, lots of nice resturants very close by..nice weather all within walking distance and the staff has always been attentive to our needs. We will be back no doubt. JAL October 23, 2013
Rated 4.0 out of 5.0 by Some disconfort Hello I am always happy to go to Grand Rapids and stay at my second home Staybridge yet this time I wasn't completely satisfied with my rooms (I was switched to a second one). Service by all personnel is as usual always great, Mitch and all his staff are great! The rooms however present areas of opportunities. My first room #239 as a disgusting stain on the lid where you sit on the toilet, it looks too nasty and sticky. Also, on three different nights I had to go back to the front desk to get my key reset because it wouldn't work, so I asked to be changed to another room. Next day they put me in room #113 which is as comfortable as any other room except for the loud noise generated by the three air conditioner compressors outside the windows which by the way has a fence as a view instead of a pleasant panorama as anywhere else. by the way I keep losing internet connection anywhere in the hotel, but luckily your staff issued me an ethernet cable for my laptop. I will go back to GR and won't want to second guess staying at Staybridge or across the street which I could, I just wish that some of these minor details can be taken care of so as to be up to the level of service given by your great staff there. October 3, 2013
Rated 4.0 out of 5.0 by One night stay We could have been comfortable staying longer in our King studio. It was spacious and well equipped for being there for much longer stays. The linens are nice for that price point. The bed was very comfortable. It was clean and the dining area was open and quiet when we gorpt there at 8 am. The only thing we didn't care for was the noise level. Walls are thin and voices carry easily. Toilet flush is very loud. One suggestion, a bistro table set instead of a full couch would be nice with the kitchenette. The dresser is too close to the corner of the bed in the studio. Hard to get around the bed. September 25, 2013
Rated 1.0 out of 5.0 by landscaping Everything about the hotel was great but the landscaping was terrible. As a property manager myself, appearance is the first thing guests notice and the owner should take pride in the building's appearance. The weeds were more plentiful than the actual plants. Other than that, the place was a great value for the money. We would stay there again! September 4, 2013
Rated 3.0 out of 5.0 by Nice facility but ... Lovely accommodations but the bed was quite hard and room cleaning was minimal. They didn't even empty the garbage over a 4 day stay. Ugh! Staff at the front desk were very helpful, though. September 1, 2013
Rated 5.0 out of 5.0 by Great hotel Work on getting beds like holiday inn express, and you're golden. August 30, 2013
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