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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.8

    based on 82 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    82reviews

    • 5 Stars
      66
    • 4 Stars
      14
    • 3 Stars
      1
    • 2 Stars
      1
    • 1 Stars

    Alles gut

    By

    25 January 2015

    In gesamten gesehen war der Aufenthalt sehr angenehm und man fühlte sich sehr schnell wohl in diesem Hotel. Unkomplizierte Check in/Check out, auch kleine Änderungen zwecks Anreise/Abreise sehr unkompliziert.

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    Great Stay

    By

    16 January 2015

    club

    Clean hotel with great staff. My stay could not have been better.

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    Unkept!

    By

    28 December 2014

    platinumelite

    I stay at a lot of IHG Properties, knowing the Staybridges are generally a step up from the others and much to my suprise, it was unkept and had issues.
    There was trash on the elevator during our entire stay. Room was not the cleanest I've seen. TV cable wasn't working correctly and the front desk said it couldn't be fixed until Monday (left that day).

    Posted byHotelStaff
    08 January 2015
    Dear Minpol, Thank you kindly for taking the time to write a review of your recent visit. I'm so sorry to hear you found the hotel less than satisfactory. We typically reduce staff hours during the holidays allowing them to spend time with their families but based on your comments, will definitely re-evaluate next year. I do hope you will give us another chance to make a better impression. We look forward to the opportunity! Robin Godfrey General Manager
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    Lost but now Found

    By

    26 December 2014

    We lost the cord to the sleep machine. I called the hotel and went by to see if it was located the next day. It was not. Later that weekend the housekeeping staff returned our call and let us know that it was found and returned it to the front desk. The staff was nice and made sure that the guest were top priority. The parking lot was dark and needed more lighting. Location was away from all the hectic traffic, but close to various resturants and shopping. Hotel honored a late check.

    Posted byHotelStaff
    08 January 2015
    Dear Webbj, Thank you for taking the time to write a review of your recent visit. We are so glad to hear that you were pleased with both our staff and service and will definitely look into the lighting issue. We appreciate you bringing this to our attention and look forward to welcoming you back very soon! Robin Godfrey General Manager
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