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Rated 4.5 out of 5 by 73 reviewers.
Rated 5.0 out of 5.0 by great stay! My parents stayed overnight after seeing a show at Copps. They said the bed was the most comfortable bed they had ever slept in. the room was large and the breakfast was very good. thanks for giving them a great nights stay February 18, 2014
Rated 2.0 out of 5.0 by some work to do 1. We reserved a suite but told "not available" by a very unapologetic clerk then only given $10 off! 2. Our room was never serviced from Fri - Sun...no towels, kleenex or toilet paper. 3. The parking is totally insufficient and the entrance/exit of the garage wasn't shovelled from snow so our car was scraping the outside. 4. Knowing there were many young boys and girls hockey teams staying there...noone monitored those floors for the constant, unending running and yelling past appropriate hours. Fun is for your own room or the ground levels. Although I would not advise staying here...the buffet breakfast was plentiful and delicious. The room was lovely and clean with kitchen facilities. February 12, 2014
Rated 5.0 out of 5.0 by Excellent Location for a Concert!! Great Stay!! We stayed at the Staybridge Suites in Hamilton this past weekend while attending a concert at Copps Colliseum. Our room was very clean and well appointed. We got to enjoy the comforts of the hotel before making the 5 minute walk to the concert. It was very convenient for that. The staff went out of their way to reserve a room for me when an opening came up, as it had been sold out of rooms already. I was very happy to be accommodated. The breakfast in the morning was excellent. Not like any "complimentary breakfast" that I've had in other hotels. I'd definitely stay here again for another concert. February 12, 2014
Rated 5.0 out of 5.0 by comfortable bed and good breakfast We always stay at this Hotel when were in town, the staff are very friendly and willing to help if need . February 10, 2014
Rated 3.0 out of 5.0 by Parking needs to be improved There is not enough parking. When you are paying for parking ($5.00 a day) you should be guaranteed a parking spot not left without. It is not the patrons fault that there were concerts. The room was nice, the pool was too small - there was not enough room to be able to sit at the side of the pool to watch the kids play.. February 10, 2014
Rated 3.0 out of 5.0 by Pretty good Home like feel but terrible parking arrangements. Not the same amenities that I expect compared to HI or crowne plaza, but staff stepped up! February 9, 2014
Rated 5.0 out of 5.0 by Exceptional Value and Great Service This is my home away from home lately. Have been staying here on a regular basis for several months. Hospitality nights are great, good food that is free (good on the wallet) and convenient. Breakfast is good with choices of eggs, waffles, sausage or bacon, fruits and other amenities all again free of charge. I have a bad back but the beds are firm and I sleep very comfortably no mater which room I've been in. All the rooms have full size refrigerators, electric range tops and microwaves. Staff very friendly, great place for the family. Would highly recommend. February 4, 2014
Rated 4.0 out of 5.0 by A unique experience The hotel is relatively new and the facilities are up to standard. The staff was friendly and the amenities were good overall. The underground parking is heated and clean. This was especially welcome during the exceptionally cold weather during my week in Hamilton. The hotel is pet friendly and it was a unique experience to see various breads of well-maintained dogs during the week. January 21, 2014
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