Rated 4.2 out of 5 by 71
Rated 5.0 out of 5.0 by Mehrkens great 4 days!
this was a great hotel! Super large room, very clean. Not only did this hotel offer a decent breakfast they also had supper for 3 of the 4 nights we were there. I believe it was offered tues through thurs. the staff was very friendly and welcoming. would recommend this hotel to anyone looking for a place to stay around the Harrisburg area. we were there for the 150th civil war activities in Gettysburg and also traveled to Hershey.
July 11, 2013
Rated 5.0 out of 5.0 by dmccol First Time Staying at Staybridge
This was my first time staying at a Staybridge Hotel. I was there for a family wedding. My rooms was a suite and it was HUGE with a kitchenette, comfortable bed, sofa, etc. The staff was very friendly and the breakfast buffet was quite good as free breakfasts go.
Of note was during my check in, my keycard did not work. Two staff members saw me struggling and while one took my cards and had them reprogrammed, the other allowed me to enter my room (after proving I was in the room, of course). This same staff member offer to get some items from the breakfast buffet when the elevators were overwhelmed with guests checking out. That is service!
While I did not use them, the exercise facility and pool appeared to be very clean and nice. The hotel is also next door to the Farm Show convention center, within walking distance. Also, of notes, were the social hours on Tuesday through Thursday which provide food and an opportunity for guests to socialize. I have never seen this type of service offered anywhere else.
A couple small items I would note that could be improved. The layout of the room was such that the TV had to be significantly re-positioned to watch either from bed or from the couch. Also, and this is humorous, the toilet paper holder was VERY close to the toilet which made for some acrobatics at times. Apparently, someone did not measure something during construction. I also wish they had put in a few more elevators as they always seemed to be full (there was a convention in town that weekend) and a service elevator for the staff would improve housekeeping efficiency. These items are very minor in comparison to the service and value from this hotel.
Overall, I would highly recommend the Staybridge - a wonderful hotel, good price, spacious rooms and great service.
July 5, 2013
Rated 5.0 out of 5.0 by FunMommie03 Nice stay for Hershey Park!
This is a nice hotel for a family getaway to Hershey Park. It's about a 20 minute drive, but it's much cheaper than staying right in Hershey, and it's a very nice hotel. Our room was very clean, and comfy for a family of 5. We all loved it from young to old!!
The only negative thing I have to say is, "get bigger garbage pails"!! :0)
July 5, 2013
Rated 4.0 out of 5.0 by Doxhnd Nice, but clean the rooms once in a while
I enjoyed my weeklong stay, the rooms were very nice and the food service was excellent. However, the cleaning service left much to be desired.Most days the cleaning people barely set foot in my room. I had to ask to have dirty towels picked up and trash emptied, the bed was seldom made and you really need to change the sheets more than once a week. Otherwise it was very nice and convenient to places I needed to get to.
June 29, 2013
Rated 4.0 out of 5.0 by HummerHumvee I'm a litte conflicted
The front desk personnel are some of the best in the business. The cleaning crew, however, sometimes have a tough time understanding simple spoken english. I typically stay at a hotel for 5 straight days with my "Do Not Disturb" sign on the door. On at least one occasion housekeeping went into my room during my absence. Maybe this was due to the flimsy, magnetic signs that are provided as an alternative to the traditional Do Not Disturb signs. Most days I returned at the end of the day, the sign had either fallen off the door sill, or wasn't there at all.
The morning breakfast is probably the best breakfast I've ever had at any hotel at any price level, and the evening "Social Hour" offered Tuesday thru Thursday wasn't too bad either.
I would recommend this hotel to another.
One geographical point to take notice of......the hotel is located across the street from a 'Farm Show Complex,' which means it's typically crowded and overbooked from this event. Either this is good news or it's bad news. You decide!!!
June 26, 2013
Rated 5.0 out of 5.0 by rahnd23 Great Stay!
We had a great stay. Very comfortable room. Construction noise nearby on the exterior of the building was a little annoying but the room and staff was exceptional. Thanks much!
June 21, 2013
Rated 4.0 out of 5.0 by Seasonedtraveller13 Enjoyed staying here
Suite and bathroom were clean and well presented. Staff were courteous. Breakfast had many choices. Would stay here again.
June 21, 2013
Rated 2.0 out of 5.0 by Mountain Rooms are usually nice and food is also usually good
For this stay June 10-11, room 516 has smell, carpet is soiled. Rooms are usually clean. Couch had pet (cat) tear from scratching and freezer door is not correctly hinged.
Fruit bowl for breakfast had old fruit that was mushy, It is usually fresh.
One of the Dryers not working.
June 11, 2013
Rated 2.0 out of 5.0 by dale9 Go Armed with your confirmation
Normally a great place to stay, I think this was our 3rd year. Very comfortable, large rooms. Lesson learned, always take the confirmation. When we checked in, the price on the registration for the 3 reserved rooms, was far higher ( hundreds of dollars) than my confirmation. My bad, my confirmation was not with me, therefore I could not prove my confirmed price. I was told that I would have to take it up with the manager when I had my confirmation in hand. When I returned home, I called, left a message for the manager, who I was told was great about returning messages. I have left countless messages and emails since then and It has now been 3 weeks since our stay and this is still not resolved. I have refrained from submitting a review until now, because I really did not want to leave a bad review for an otherwise great place to stay. My warning to you is keep your confirmation with you so you don't have to deal with it after you leave.
June 2, 2013
Rated 4.0 out of 5.0 by Joyce0905 Good room arrangements
Clean and efficient. Comfortable bed. Roomy and accommodating.
May 21, 2013
Rated 5.0 out of 5.0 by mylittleducks Very comfortable and relaxing place to stay..
This is a very family friendly hotel. Clean, attentive and a very friendly staff. I would absolutely recommend anyone to stay there and will continue to choose them 1st over other hotels.
Fully equip kitchen had me at first sight..
To the staff, thanks for a great stay!!!
May 19, 2013
Rated 5.0 out of 5.0 by Brandy123 Comfortable accomodations and family atmosphere
I have been here nearly 8 months. The staff has gone out of their way to make it feel like home. After a hard day of work they will go out of their way to hold dinner for me. I have been traveling all over the country for 7 years, I feel that this hotel has been my best experience. All staff from the front desk, those who provide meals, those who clean my room are all great. I would recommend this location to anyone.
May 13, 2013
Rated 3.0 out of 5.0 by carlocarlo Noisy Railroad Yards next door
A nice hotel, but ask for a room away from the noisy railroad yards next door. This isn't something that I expect of a Staybridge.
May 2, 2013
Rated 5.0 out of 5.0 by dw9807 Amazing place
This was our first time staying at the Staybridge and I was so impressed. Very clean and although I spent about 10 minutes awake in it, it was very home like and I liked the fact that there was a door between the bedroom and the kitchen. Although we didn't get checked in until 11 pm, the staff was very friendly when we called down to get a blanket for the sleeper sofa, which was a bit worn with rough springs, but it was my young son sleeping on it. It was very clean and I loved it's location considering we were showing at the farm show complex so a 30 second drive was great. The breakfast smelled amazing, but we didn't have time to eat. I will never stay at another hotel chain again after staying here. It was so nice. The only complaint I have is the drapes. The thick ones don't close so there was light shining through all night. THanks again for such a wonderful place to say at such a great price.
April 5, 2013
Rated 5.0 out of 5.0 by Tammy4 Friendly & wonderful place to stay
The staff was so pleasant. Didn't matter were you ran into them they were extremely nice. And not just business nice, just down to earth friendly people you could just shoot the bull with. I loved it & will definitely stay there again.
April 5, 2013
Rated 4.0 out of 5.0 by Argo Great Hotel!
We stayed at this hotel three different times last month. We really enjoyed our time there. The rooms were very clean, however, I would recommend a better cleaning of the bathroom door. Two of the rooms needed the bathroom door cleaned a little better, but I am being very picky here because the rooms are extremely clean. The staff is very good. The breakfast is great with healthy options such as fruit, hard boiled eggs and oatmeal along with other more indulgent options (scrambled eggs, bacon, sausage, waffles, etc). The weekday evening dinners were very good, too. The kitchen in the rooms is great and has everything you need except for an oven. Since one of our stays was two weeks long we had to do laundry there. They have a very clean laundry room which is free of charge to use! I don't like the whole "staying solo" theme that they have because we were not staying solo when we were there. Overall a very nice stay which made it hard to come back home and have to make my own breakfast and dinner!
April 1, 2013
Rated 5.0 out of 5.0 by Skip1942 Our Stay
Very comfortable and homey with great social tme. Food was good too!
March 22, 2013
Rated 4.0 out of 5.0 by Krish101 General
It has been good. I got couple of invoices last week that did not make any sense and I wrote back. I have not heard back from the people I emailed but I assume they have not wrongly charged my credit card.
March 19, 2013
Rated 5.0 out of 5.0 by Rose410 Comfortable atmosphere, helpful employees and ease of accommodations
This facility was very convenient for our family. The parking was great,requests were filled promptly. We particularly enjoyed the opportunity to visit with family at breakfast. The cooks were great and very friendly. The food was wondeful.
We will certainly make reservations at the Staybridge Suites in the future.
March 15, 2013
Rated 5.0 out of 5.0 by LWA9 Great staff & accommodations!!
The staff, as a whole, were helpful, personable, and cooperative during this stay as well as during past stays!!
March 13, 2013
Rated 5.0 out of 5.0 by JBNW Big Time VALUE
3/10/13: I'm in the process of relocating to Harrisburg and have been staying at the Staybridge since late January. Sales Director Janet was very accommodating by helping me make my reservations. Staff has been very nice and helpful. Every employee is very engaged in their job and they ALL do it with a smile every day. The breakfast and the evening socials are great too! I would sum it up by saying, the overall value is second to none! From room size, cleansiness, hotel accessibility, staff friendliness, to food.....I would.... (and have already recommended to my work colleagues)... that travelers stay at the Staybridge. I think they get how to take care of customers and make them feel at home and want to come back JB
March 10, 2013
Rated 4.0 out of 5.0 by CraigS Social Hour was a Feeding Frenzy
I stay at many Holiday Inn Brands and enjoy the Staybridge properties very much. I must say by no fault of the staffs who were all very good, but the social that I tried to attend was a feeding frenzy. I and one of my associates showed up about 5:45 and it was chaotic with people grabbing whatever they can, piling up plates of food, grabbing whatever beverages they can as it looked like something the movie Jaws.
We tried to approach the buffet but decided to head out and socialize and enjoy a beverage and something to eat at the restaurant down the street.
Not sure if you can really do anything about this, and as I stated the staff was wonderful and very hospitable.
The hotel guess where peronia
Good Luck with that
March 4, 2013
Rated 5.0 out of 5.0 by horsey horse expo with kiddos
Thanks for all, quite a nice place. Had trouble knowing where the shuttle was outside the farm show building. Had no clue where to wait for it. Ended up walking back ad with couple 4 year olds late at night was not fun. To avoid the roadway, maybe a bridge could be put over the area behind the hotel to the parking lot
March 1, 2013
Rated 5.0 out of 5.0 Thank you Micheal
I was ill when i arrived and mistakingly had booked too small room. Trying to sleep on fold out bed was awful. 3 times I spoke to staff about putting somethng on the fold out to make it better. I received a couple of thin blankets. I went down and asked for the Manager and met Mike. He fixed me up right away and I did'nt have a problem the rest of my stay. Everyone should be as great as he was. Thank you, Mike.
January 18, 2013
Rated 5.0 out of 5.0 by Annie1947 Great time and Staff
We went to the PA Farm Show this January 2013. We stayed at the Staybridge Hotel which was right across the street from the Farm Show. Hector who ran the FREE shuttle to the show and back was just so great. He went out of his way to pick us up at the entrance we wanted and was a very professional driver. Can't say enough good things about Hector. The manager, I think Monica was also very helpful in getting us in our room early and at every other instance. The hotel is overall very, very clean and the staff great. The free breakfast and dinners were also an added plus. All in all we will difinately stay there every time we go to the Farm show. Make your reservations well in advance for I am sure they sell out quickly.
January 15, 2013
Rated 5.0 out of 5.0 by bhyler Good place to stay
I really like the Staybridge hotel in Harrisburg, PA. I am not really fond of its location, but not that bad. The beds are a little less desirable. I mean that they are very firm and don't give very much. Other than that, the home feel of the hotel and the free laundry machines and the meals are good. I would suggest changing up the meals and not repeating the same meals over and over. The hotel price is very competitive with other hotels.
January 6, 2013
Rated 3.0 out of 5.0 by Percheron956 Convenient but Houskeeping needs to be fired and rehired.
I recently spent 6 nights at this hotel and while the rooms, overall, are OK, housekeeping needs to be revamped dramatically. During the stay, dishwasher detergent was never replaced during the light touch cleanings, the soap left in the bath was facial soap rather than bath soap, and at least twice I had to go downstairs to ask for dishcloths. It was noted that cobwebs were hanging from the ceilings in the living room area. They were still there when I checked out. I complained of two stink bugs that were just to the left of the windows at the ceiling line. One disappeared, the other flew down and woke me at 3:30 in the morning on the fourth night and I disposed of it. Housekeeping reported to the front desk that they could not find the bugs even though they were unobstructed. The first three nights we stayed the toilet would keep running only if we flushed after 1:00 AM. The only way to silence it was to turn off the valve. The first complaint found no problem. The second detailed complaint resulted in the internal valve finally being replaced and three good nights of sleep. Lastly, a colleague requested her rug be vacuumed twice. Guess you can figure out if it got done or not. NOT,
Do not get me wrong, there is a lot going for this property. It is in a safe neighborhood, close to the city and the Farm Show Complex, and major highways. Shopping is close and the cookware is in good shape for a hotel of this type. Also the pool and laundry facilities are on a par with better hotels that I have stayed at. If they can just get the housekeeping issues taken care of I could have given them 4 and 5 stars. For Room Comfort, Hey Guys - how about a desk chair that goes up another 2 inches or so for your 6 foot 2 guests?
December 8, 2012
Rated 5.0 out of 5.0 by Michelle12plus3 Excellent experience
We visited Harrisburg for the annual Christmas Craft Show. The location was extremely convenient to the Ag Center. And the accomodations were fabulous. We had a large group and required 3 suites. The staff was able to accomodate our request to have the rooms very close together. The rooms were clean, the breakfast was tastey. We will definately stay here again next year!
December 7, 2012
Rated 4.0 out of 5.0 by Joeybear49 My 5 Night Stay at Staybridge Suites
I had a couple of things that were not to bad when I was there on my stay. Not sure what one of them was. But one that I remember is a little longer Social Evening Reception on Tuesday Wednesday and Thursday during the Christmas Show at the expo center. The Social Evening Reception was only until 7:30pm and we got out at 7:00pm as vendors from the show. Would have been nice to come in to a small meal for us. I got back at 7:10pm and very very little food left. No more was coming out either. I saw many sadden faces from other guest when they arrived at the Social Evening Reception. Over all the stay was very pleasurable. Almost like home. The staff were very very good. Great service from all aspects. This was my second time at this hotel and I was very satisfied. Would recommend this hotel very highly.
December 7, 2012
Rated 5.0 out of 5.0 by dilladi Nice experience
Over all we had a very nice experience. The meals were good (although some of the kitchen employees were a little rude). The rooms were comfortable but did not like how the bathroom and sink area are seperate. The pool area was very nice and took advantage of the washer and dryer, We stayed because of convenience and would stay again.
November 5, 2012