Rated 4.5 out of 5 by 33
Rated 5.0 out of 5.0 by Kristeena616 Nice Hotel!
We travel to Las Cruces this time each year, and we will stay at this hotel from now on. The rooms are enormous, the hotel and rooms are clean and comfortable. I had a hard time sleeping because of a door slamming all night - I never did figure out which door it was, although I think it was an exit door. Other than that, the room was quiet and very comfortable. The breakfast was decent, and the pool was clean. I love the water feature outside the breakfast area. We'll be back next year!
November 6, 2013
Rated 5.0 out of 5.0 by Scott3142857 Great service
Received complimentary upgrade.
Breakfast was a true complete breakfast, had fruit and newspapers to take along afterwords.
Nothing to say bad about this hotel, don't want to even try any other.
November 5, 2013
Rated 5.0 out of 5.0 by NMBolt Our to go place
We travel to Las Cruces very often to visit family. We love staying here because of the excellent service and the comfort of the rooms. The breakfast Buffet is very good.
November 3, 2013
Rated 3.0 out of 5.0 by Kris5267 Overall nice, not detail oriented
Parking is strange. Big war between the hotel and the pizza place. Not their fault but totally stupid and inconvenient. Halls smell a little and carpet is stained. We actually had nice stay. Beds are super comfy and the rooms are big. Really great amenities such as dishes in the kitchen, good breakfast, nice staff, pool was great. Although part of the reason I would not recommend them is that they seem not to be detail oriented. Our bathroom didn't have toilet paper when we arrived. I've never had that happen elsewhere. I don't like to complain because our stay was great, but it made me wonder what else they could be forgetting.
October 30, 2013
Rated 4.0 out of 5.0 by Los2Las Great for Our Family
Our family of 4 got a two bed (note: not two bedroom) suite as well as a studio suite (mother-in-law) for a 4 night stay. The rooms were comfortable, but a bit on the small side. During our stay, the cleaning crew was understaffed (I heard them talking in the hallway) so service was rather light. They don't come around on the weekends so towels and trash kind of piled up. I did feel "at home" cleaning up after everyone! The breakfast was great- a good variety and ample every morning. The pool and gym are not large but were never too crowded and very clean. The property is pretty well-maintained but at one point my husband was grilling steaks in the dark because there was no lighting out there. One of the great benefits is that an IHOP and a kid-centered pizza place share the parking lot, so dining out with 2 little ones was very easy.
October 22, 2013
Rated 5.0 out of 5.0 by Awg1 Marvelous Accommodations
Had a great experience here. Found all staff to be very friendly, especially Audrey Valdez the Director of Sales, she was awesome!
October 17, 2013
Rated 5.0 out of 5.0 by Kimmie315 Lovely suite
The suite in Las Cruces was one of the nicest places we have ever stayed coming to New Mexico. We would highly recommended to anyone traveling to New Mexico coming through that area it is the place to stay.
The continental breakfast was great and the staff were all nice plus it is located in a wonderful area close to everything. We cannot wait to come back for another visit.
October 13, 2013
Rated 4.0 out of 5.0 by OldeCrow1 Great food & lousy cable TV service
Tina who worked in the kitchen did a great job of serving the food. At times she was overloaded, so I think the busy times for serving food ought to be reviewed so Tina can have some help.
Also, there was trouble with some of the cable TV channels. I notified the office & they contacted Comcast. Comcast did not show up to correct the problem. Another thing I noticed about the cable TV in Las Cruces & Tucson Staybridge Hotels, there are no channel guides to check ahead on what you want to watch later. They have the HBO guide, but no TV Cable Guide for the other channels. I realize the Hotel cannot do anything about the cable TV stations reception, they are at the mercy of Comcast. But management should consider adding TV Cable Guide to the lineup with the other TV channels. How expensive could that be????
October 10, 2013