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Rated 4.3 out of 5 by 21 reviewers.
Rated 5.0 out of 5.0 by MORE THAN IMPRESSED WITH OUR STAY!!!!! We were exceptionally pleased with our overall stay at this property. This was our first time at Staybridge Suites and would highly recommend this hotel. We enjoyed the complimentary breakfast and the even had time to make use of the lovely pool. From now on when booking a hotel we will see if there is a Staybridge Suites available first before choosing another place to rest for the night. Thank you kindly for a fabulous experience and see you again in the future. Sincerely, A "Happy" Family from Belleville June 9, 2013
Rated 2.0 out of 5.0 by mattress sinks to the middle We have stayed at this hotel many times and always enjoyed the atmosphere. The food is great, staff friendly (especially the ladies who make and serve the meals). Sadly the last time we stayed there was a problem with the bed. As soon as we were in it we noticed it sank to the centre. As it was too late at night to do anything about our sleep was incredibly disturbed.When I mentioned it to the front desk staff he assured me that they would have housekeeping change it out, but he wasn't very reassuring, I would be surprised if he did anything about it yet. June 8, 2013
Rated 5.0 out of 5.0 by great stay First time at Staybridge location was in Calgary- loved it. Told my significant other that if we had an opportunity to stay in a Staybridge location, I was going to book it. She loved it as well. June 7, 2013
Rated 5.0 out of 5.0 by Great stay When in London, I'd highly recommend the Staybridge suites to anyone. The rooms are spacious with large bedrooms, kitchens and enough bathroom and counter space for two people to work at getting ready in the mornings simultaneously. The pool area is well maintained and has it's own supplies of towels. The mini gym has a decent group of equipment to do a workout in. Laundry facilities are also available. Location is close to the 401 and bus routes are only a couple of minutes away. Breakfasts in the morning are enjoyable with a very good choice of options. The weekday dinner meals which are included are a perfect way to unwind from a hard days work. The staff are very courteous and helpful when approached with any circumstance. I highly recommend this hotel on the Monday to Thursday stays because with London being a sports town, Fridays to Sunday the hotel is booked with families and teams which can sometimes be too much in the mornings for breakfast. June 7, 2013
Rated 3.0 out of 5.0 by Average hotel This could be a really good hotel but there were a couple of things that reduced its rating in my mind. The rooms are very nice, with pleasant furnishings. However, the bed was FAR too firm for my liking. I know some people like a good firm bed, but this one had me waking up and rolling over almost every hour of the night. The "Great Room" common area is very pleasant as well, but not nearly big enough for the size of the property. It was packed at breakfast time, and we felt obliged to eat fast and get out of the way for others. Also, the food supply was constantly falling behind as one of the breakfast staff had to be running around clearing tables and lugging dishes back to the kitchen. People were LOOKING for a place to deposit their used dishes, a tray or cart of some kind. There should be one. And finally, the coffee was allowed to run out -- and that's a black sin at breakfast time. So for all these reasons, just an average rating. These are issues that need attention! May 27, 2013
Rated 4.0 out of 5.0 by Friendly staff We have stayed at this hotel several times over the last several years. Our most recent visit wasn't quite up to par, but I would still recommend this hotel. Little things needed closer attention: ice machine not working, curtain pull was off, internet didn't have a stable connection, and the hair dryer was falling off the wall. The bed was very comfortable and the room was quiet. Front desk and kitchen staff very friendly. Evening meal was mediocre, which we have come to expect and always plan dinner elsewhere. May 8, 2013
Rated 4.0 out of 5.0 by Friendly staff and excellent breakfast We would recommend Staybridge to our friends. We have stayed in Richmond Hill and London. Though disappointed that the London location did not have an oven, I would suggest having toaster ovens available as we brought a pizza to cook in our room. We enjoyed a swim and workout in the evening. Very friendly staff and wonderful atmosphere. Thanks again April 28, 2013
Rated 5.0 out of 5.0 by Lovely one night getaway. Staff are competent and courteous. Enjoyed the complimentary breakfast, jacuzzi suite and pool. Have already recommended this accommodation to family and friends. April 4, 2013
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