Rated 4.4 out of 5 by 60
Rated 2.0 out of 5.0 by Chip22 Dirty room
Room was dirty, made a complaint and nothing was done to correct it.
November 29, 2013
Rated 1.0 out of 5.0 nice clean rooms.
Good experience.nice rooms.friendly staff.would recommmend.
November 26, 2013
Rated 5.0 out of 5.0 by Thecableguy Super Clean facility
Our only drawback on the entire experience was the bed was a little firm for our liking. Everything else was exceptional.
November 20, 2013
Rated 4.0 out of 5.0 by ABedard Comfortable room
We enjoyed staying this past weekend. The only negative comments would be that the pool was too cold for swimming and we heard running in the hallway quite abit.
November 19, 2013
Rated 5.0 out of 5.0 by RickM1 Will stay here again
Just spent 2 nights at this wonderful hotel. Right from being greeted by the reception staff, I knew I had chosen a great hotel. There were 3 of us on business travel and the reception staff definitely checked us in efficiently, and were some of the most friendly, courteous staff I have encountered. The room was GREAT in every aspect. There was nothing lacking in my room, which was clean, comfortable and very well appointed. Best night hotel sleep that I remember. The free internet had excellent speed and I encountered no problems. The curtains provided a very dark room making it easier to sleep. No problems with noise from outside the room. I highly recommend this hotel and will stay here again any time I travel to London.
November 18, 2013
Rated 5.0 out of 5.0 by Lisa93 "Home away from home"
Enjoyed our stay with Staybridge Suites. We had a group of 6 adults and stayed in the "1 king & 2 doubles" suite. We were all very impressed with the staff, cleanliness of the suite and the "home away from home" atmosphere. Our only complaint was the indoor pool was cold. But other than that we had a wonderful stay. Would definitely book with Staybridge Suites again !!!
November 13, 2013
Rated 5.0 out of 5.0 by Chiefs7132 Awesome room layout and comfort
Room was very well laid out and roomy
The suite accessories were very good
November 6, 2013
Rated 3.0 out of 5.0 by ZAN013 Lots of Uncontrollable Noise from Patio at Back
After many, many visits to this location, I had my first uncomfortable visit. There was a social gathering on the back patio that in spite of my Platinum status, received a room on the 2nd floor immediately overlooking the event. In spite of my television being on and the volume louder than appropriate, I could still hear the partying. I travel on business, and have to spend time in the room doing paperwork. It was unsettling and distracting . . . such a sad experience for a very loyal member.
Also . . . at breakfast they ran out of large and small plates. The attendant in the dining area just shrugged and said they were busy. No plates? I guess breakfast is not necessary for all guests, as eating sausage and eggs out of bowl is awkward, at best.
Other than these situations, the staff are always friendly and do their best to accomodate. I absolutly hope never to experience these situations again, and as such these social, public events should be held in an area that is separate from what can be heard from the rooms, especially after 10:00 p.m..
November 4, 2013