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Rated 4.5 out of 5 by 177 reviewers.
Rated 5.0 out of 5.0 Excellent Place to Stay in London Ontario Suite was spacious, clean and comfortable. We had a 2 bedroom suite that accommodated our family well. Beds were comfortable, bathrooms were very clean, and amenities in the suite were well kept. We enjoyed our stay here and would stay again. December 17, 2014
Rated 5.0 out of 5.0 by Cozy The hotel exceeded my expectations! Felt at home while there for work. Appreciated the kitchen facilities as I typically like to make my own meals while on the road. December 15, 2014
Rated 5.0 out of 5.0 by Management Willing to work with check in hours. This was covered in the comments above December 11, 2014
Rated 3.0 out of 5.0 by noise air flow Loud noise created by air pressure in corridor caused whistling noise that prevented sleep. Otherwise an overall good experience December 8, 2014
Rated 5.0 out of 5.0 by Comfortable and Handy The rooms are large and attractive, and the bed is comfortable. Conveniently, the sink part of the bathroom is outside of the actual bathroom, which allows for better family sharing. The kitchenettes are clean and very useful -- saves going to restaurants, and you end up eating better. The breakfast is substantial. (Unlike many hotels that serve a minimal cold breakfst, this breakfast room has an attached kitchen, and the staff are busy cooking breakfast and keeping things fresh while you eat. Lots of protein options, not just carbohydrates.) Our only complaint is that the pillows are far, far too soft. They squish down to nothing. We knew in advance, since we stay here every time we are in London, so we brought our own pillows. December 8, 2014
Rated 4.0 out of 5.0 by Great Staff, poor maintenance We try to stay here whenever were in town because of the awesome staff. The place is clean, but poor maintenance is showing. There is a need to fix, repair and otherwise improve the condition of the room we stayed in. Eating breakfast with a pastic fork and a metal knife: not fun and rather messy. Staff are friendly, helpful, kind and very welcoming. But taking a shower with mould in the silicone, peeling paint on the ceiling: ugh. Time to invest in some cosmetic improvements. Not sure if we'll be back, which is too bad as we've been coming for several years. December 5, 2014
Rated 5.0 out of 5.0 by Staff are excellent room and bed is comfortable Was very relaxing stay and the staff made me feel at home, great experience! December 5, 2014
Rated 3.0 out of 5.0 by Friendly, helpful staff I stayed here for one night while on business. The suite was as described, however looked a little worn. This is not a new or newly updated property. All staff from the front desk to breakfast staff to cleaning service were attentive, friendly and helpful. Avoid staying on the first floor near the breakfast area - I could smell breakfast sausage being cooked from very early in the morning. December 3, 2014
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