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Rated 4.6 out of 5 by 49 reviewers.
Rated 5.0 out of 5.0 by Very nice room and amenities. The evening snack and breakfast were very, very good. I thought the coffee in the lobby was really good, better than the packets in the room. I wish I had taken the time to go to the swimming pool area. It looked very inviting. Maybe next time. May 21, 2013
Rated 5.0 out of 5.0 by It was a wonderful stay. This was the first time we stayed at a Staybridge Suites Hotel. It was an excellent room. The decor was modern and beautiful, the room was clean, and we were impressed with all the appliances and small amenities that were provided in the fully equipped kitchen. The room had two flat screen TVs; one in the living room and one in the bedroom. Our room felt spacious and comfortable. It was nice to have free wifi as well. In fact, the entire hotel was warm and welcoming. The main sitting area faced a courtyard with lots of natural light,. There was a double sided glass fireplace in the main lobby area. There were several different common areas including a large eating area, separate living room, business office with new computers and printers, a large spacious laundry room and an adequately equipped fitness facility. It was an extra bonus that we received a delicious hot breakfast buffet every morning, including a waffle maker, fresh fruit, and even a Japanese breakfast option, which we absolutely loved. Our short visit to the Novi area truly felt comfortable like a home away from home. Thank you for a wonderful stay. April 28, 2013
Rated 5.0 out of 5.0 by friendly, great room Great room, very clean, very friendly staff. Excellent breakfast and a nice lite evening presentation of food! We used the motel for its location to the hospital, but after the service we received there we would look for a Staybridge Suites it would be excellent for family travel! thank you for making our stay pleasent.. April 25, 2013
Rated 2.0 out of 5.0 by Hopefully, an isolated incident... We stayed at this hotel a couple of weeks ago, and had stayed here three time prior to this visit. The first room my family of five was put in smelled awful of smoke, after calling the front desk for a new room she mentioned that housekeeping tried to get the smell out but wasn't successful... ummm...maybe don't try to put a guest (especially with kids) into it until it is cleaned?!?! The second room she put us in was handicapped accessible..which means there was no bar to eat at (we had just picked up dinner to eat in the room), no chair to sit in (there are five of us, and we can't fit on the couch) and no closets. Again, with a family, it's difficult to find places for all our stuff for the night. We were pretty disappointed in the overall stay. As the title reads, I hope this is an isolated incident as we typically were very happy with this establishment and brand. March 31, 2013
Rated 5.0 out of 5.0 by Always A Pleasure We stay here all the time! It's always clean & we are never disappointed!! Once again a positive experience! February 18, 2013
Rated 5.0 out of 5.0 Staybridge - Novi This was my third stay at this hotel. It is one of my favorites anywhere. Just very, very impressive. The breakfast was outstanding! February 15, 2013
Rated 4.0 out of 5.0 by Poor house keeping Twice I had poor house keeping service - dirty sink, drity toilet bowl. February 15, 2013
Rated 5.0 out of 5.0 by Home away from home at a tough time Travelling 4 hours to the Detroit area wouldn't normally be high on our priority list if it were not for some chronic medical issues. My wife and I have stayed at the Novi property close to 10 times over the past 3 years and we must say that the quality is consistently high. We even got valuable tips from the front desk before visiting the Henry Ford Museum two summers ago. As a former business traveller, I know all the "ins and outs" of hotels. This place is impeccable: overly friendly and attentive staff, wonderfully clean and comfortable rooms, nice kitchenette, incredible main kitchen (the oatmeal is the best we've ever had) and fantastic coffee (even from an admitted Starbucks addict). Housekeeping did a terrific job catering to our special needs after two surgeries at the nearby hospital. If your travels take you ANYWHERE close to Detroit you must stay here!! I guarantee you will not be disappointed!! January 22, 2013
Rated 5.0 out of 5.0 by Great Service and friendly staff I would highly recommend this hotel. It is clean, comfortable and the staff is great! We had to stay for an extended period of time with three children because of relocating and the staff went out of their way to make sure we were comfortable. The location is also great. November 10, 2012
Rated 4.0 out of 5.0 by good option for novi area, great breakfast stayed here recently for 2 nights over a weekend. Hotel was pretty deserted the first night. I had asked for a room close to an entrance as my mom can't walk far - they gave me one right on the end but the end of the building doesn't have parking lot near it. Not sure if that was the best they could do or if the desk person didn't think that one through. We managed though so I didn't bring it up to them. The room was clean and homey - i liked how the shower and toilet were separate from the sink area. I thought the lack of light in the bedroom was bad, there was only the one bedside lamp and it wasn't very bright - I would really like to see an overhead light or a few more lamps in there. Breakfast was great, and overall our stay was pleasant. I would suggest putting in an ice machine, we got to our room and wanted ice there was none in the freezer and supposedly that is the only way to get ice but it takes hours to build up. The front desk guy took pity on me and gave me some from their kitchen but that was kind of a hassle. ALso at breakfast ice was kind of in short supply so I would suggest putting a machine out there that guests can use at least for a few drinks (not necessarily the kind you fill coolers with). November 2, 2012
Rated 5.0 out of 5.0 by Conforting We stayed at Staybridge while our daughter was having a surgery completed at Providence Park Medical Center. The staff was very caring. The room was very comfortable and we LOVED having a kitchenette. We saved lot's of money by being able to eat in our room and not out for our three day stay. It was also very convienent to get our daughter to her early morning surgery time. We were very appreciative of the value we recieved on the room. We would not hesitate to stay there again! October 15, 2012
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