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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.4

    based on 222 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    222reviews

    • 5 Stars
      143
    • 4 Stars
      50
    • 3 Stars
      11
    • 2 Stars
      10
    • 1 Stars
      8

    コンパクトで清潔

    By

    30 May 2015

    club

    静かな場所での立地条件、非常に快適に過ごすことが出来ました。シカゴ近郊で滞在する際には是非お勧めしたいホテルです。

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    good location and great service

    By

    29 May 2015

    platinumelite

    Great location, clean, comfortable room and bed. Nice and friendly staff.

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    Great service

    By

    29 May 2015

    Very hospitable staff. Great service, good breakfast

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    Staffing Problems

    By

    24 May 2015

    platinumelite

    Decent property, but staffing problems. Specifically with the social and breakfast. Food needs to be upgraded.

    Posted byCustomerCare
    02 June 2015
    Dear wldtravel, Thank you for being an IHG Rewards Club Platinum member and for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high score in sleep quality. However, we’re sorry we fell below your expectation regarding customer service and food selection. We will address these concerns. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando A. Case Manager IHGCare
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