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Rated 4.6 out of 5 by 81 reviewers.
Rated 5.0 out of 5.0 by our stay everyone was nice, rooms nice, and we had a good time there. June 14, 2013
Rated 5.0 out of 5.0 by Great Service Our stay at the Milwaukee-West Oconomowoc Staybridge Suites was the best hotel experience we have ever had. Can't say enough about the very helpful and friendly staff. May 28, 2013
Rated 5.0 out of 5.0 by Extended Stay I stayed here for just shy of four months. The staff was exceptional. The property was always clean. Breakfast and socials were delicious. I can't recommend this hotel enough. May 11, 2013
Rated 5.0 out of 5.0 by Wonderful Stay I wish I had needed to stay longer at this property! I was pleasantly surprised at the kitchen amenities. Everything was well thought out. Loved the full sized refrigerator with ice maker and full size glasses in the cupboard. I chose this property because of the price and the ability to have a pet in the room and will gladly stay there again! The average rating for opportunity to socialize was because I was there on a weekend and there isn't anything scheduled then. I also didn't have time to partake in the breakfast. May 10, 2013
Rated 5.0 out of 5.0 by Previous stay The front desk staff was excellent! Great breakfast too! May 3, 2013
Rated 5.0 out of 5.0 by All the comforts of home As a Mom traveling with 2 young boys, we enjoyed the space , the comfortable living area,and wonderful bed and linens.We were lucky to be in close proximity to the pool, and used it both in the evening and again in the morning. It was wonderful. The kids and I enjoyed our evening social offerings, and the terrific breakfast. We will return again. Many thanks. April 9, 2013
Rated 5.0 out of 5.0 by Fantastic! Having relatives in Oconomowoc, we tend to travel there quite often, instead of staying at their house this trip we decided to check into this hotel so that we could use the indoor pool, all I can say is glad we did and I would again, the room and hotel in general was very clean and comfortable and had everything my family of five needed for a weekend getaway. check in and out was smooth and the quality of breakfast each day were above par compared to other Hotels we have stayed at. but the icing on the cake was when I left my iPhone in the room, I called the next day after tearing apart my house and car and talked to Tim & Robin on to off chance that someone found it, much to my relief they had it., took down my information and packaged it up, drove to UPS and shipped it to me overnight the SAME day ! Wow, what customer service! I would definitely recommend this hotel chain and especially this location to additional family members traveling to this area ! Thanks Staybridge !!! March 25, 2013
Rated 5.0 out of 5.0 by Overall Satisfaction Having stayed at numerous Holiday Inn properties over the years, this is one of my favorites. The staff, rooms and gathers are the best. The property is close to local stores that make it easy to set up a "Home Style" stay when I'm in town for the week. Keep up the outstanding work! February 18, 2013
Rated 5.0 out of 5.0 by My Wisconsin home The staff here is great, always cheerfull and quick with a smile. Makes my time away from home more bearable. February 7, 2013
Rated 5.0 out of 5.0 by Wonderful Experience I had a large number of rooms booked here for my wedding and only heard positive comments about Staybridge. Everyone loved the rooms and areas to socialize. I will definitely recommend the Staybridge to others and I know if these guests return to the area, they will also choose this locatino to stay. November 15, 2012
Rated 3.0 out of 5.0 by customer service slipping This stay was not as up to standard as our previous stays. 1)I am a priority club member, did not know anything about spinning the wheel until I had been back to the front desk the next day, but when I initially checked in the desk clerk said nothing about getting to spin it. 2) the second day we were there, the maid came in and picked up used towels, did not leave extra soap, coffee, pop corn, or dishwasher soap to do used dishes, and did not make the bed- I noticed the sign in the room that said light maid service, but it did include making the bed and leaving new towels and toiletries, when my husband came back to the desk to buy a razor, no one was there, so he left a note that he had taken a razor and we were billed for it which we expected to be. When I came down to get more towels, more toiletries, dishwasher soap, the lady behind the counter apologized gave me what I asked for and let me spin the wheel, and said she would credit my account for the 1000 pts I won for my priority club spin, , but it just seems like the people you have running your front desk or supervising are not as up to standard as the last times we have stayed there and we have stayed there 3-4 times in the recent year or so. The reason we choose Staybridge over a closer hotel, is because it stands above the others , or did; The price for the rooms has seemed to have gone up and for the lack in service, I will compare costs next time, I can pay less and get the same service elsewhere. November 3, 2012
Rated 5.0 out of 5.0 by Outstanding Customer Service! Clean and Welcoming! Customer Service is Outstanding! - I've been staying at this Staybridge for the last 11 months. They have gone above and beyond to make me feel welcome. I usually check in on Monday and when I arrive, Anna (who is typically working), already has my room info ready for me and does her best to get me the same room every time. She knows my preferences and has been steller in the customer service she provides. The morning desk staff have also been wonderful. They are always pleasant and takes very good care of getting my next reservation for me. The rooms have been consistantly clean, especially the bathrooms, which are a big deal for me. In all 11 months, I've only ran into one issue with their being dog hair from a previous guest. Given one instance in that time frame, it was nothing really. There aren't a whole lot of places to eat in the area, but I take complete advantage of having a kitchen in the room. I have really enjoyed the staff and the hotel as a secondary temp residence. Thanks! NIkki October 30, 2012
Rated 5.0 out of 5.0 by Amazing! Love the feel of home so far away. Wonderful place, feel safe. Just need two people in the evening to speed up check in time. October 24, 2012
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