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Rated 4.7 out of 5 by 140 reviewers.
Rated 5.0 out of 5.0 by Friendly caring facility. The employees were fantastic! Smiles and great service were automatic. Great room for the price. June 28, 2014
Rated 5.0 out of 5.0 by Friendly and smiling staff The staff was very friendly, any thing we needed was provided June 25, 2014
Rated 5.0 out of 5.0 by Another excellent stay I really love to stay here I am on the road almost every week and this place is a bit of home. From Jessica's smile when you arrive to Richard's see you next time. This is a great place to lay your head. June 21, 2014
Rated 5.0 out of 5.0 by My stay excellent Great bed and mattress. Had a great and comfortable stay. June 19, 2014
Rated 3.0 out of 5.0 by Moving down the scale The facility has unforetunately slipped in quality, cleanliness and staff. What was once an easy 10 struggles to be a 5. Not the ususal experience with a Staybridge. June 18, 2014
Rated 4.0 out of 5.0 by geräumige suite / ruhig typisches saubers U.S. Business hotel - jedoch mit dem Zusatz, daß es Frühstück nicht mit Wegwerfgeschirr gibt sondern ordentlich auf Prozellantellern mit Metallbesteck. Internetzugang unkompliziert. Im Sommer kann man draußen frühstücken. The social Dinner ist Dienstag bis Donnerstag mit dabei, jedoch sollte man da nicht zu viel erwarten. Es macht satt und es gibt Bier dazu. Alles in allem eine gute erfahrung - ich komme das nächste mal bestimmt wieder hierher. June 16, 2014
Rated 5.0 out of 5.0 by Spacious room and fantastic service Stayed for 3 nights and everything exceeded my expectations. Incredibly helpful staff that went above and beyond to make our stay as comfortable as possible. Thank you! June 13, 2014
Rated 5.0 out of 5.0 by Great Stay Enjoyed our stay at Staybridge Suites Milwaukee West Oconomowoc, WI June 8, 2014
Rated 5.0 out of 5.0 by I am home! I am gone approximately 130 nights a year and after a while you start to expect problems with each stay. Not so with this location! Every time I stay here my experience gets better and better. The entire staff is extremely friendly, but not to the point where it is over bearing. The rooms are clean and the bed was sooo comfortable. I truly look forward to staying here almost as much as I like being scratch that in case my wife reads this! June 6, 2014
Rated 5.0 out of 5.0 by fan1972 The family drove down for the Brewers game. The hotel was easy to get to before the game and just a short drive down the road from Miller Park. Very friendly staff. We couldn't have had a better stay. June 5, 2014
Rated 5.0 out of 5.0 by Hidden Gem Hotel was very comfortable and clean. The staff was friendly and attentive. Would highly recommend the hotel. June 2, 2014
Rated 5.0 out of 5.0 by great value and incredible services I have stayed with your hotel in the past at a different location. Each time has been a pleasant overnight. I would stay here for a longer time if the opportunity arose. The breakfast was great, too. Thanks for everything. May 7, 2014
Rated 5.0 out of 5.0 by Entirely positive experience Our family of five--three adults and two children--stayed here for four nights. We were very pleased with our accommodations and the services provided. Even with only one bath for the five of us, we were comfortable and cared for throughout our stay. The complimentary meals--mornings and some evenings--were delightful additions to our days. The quality and quantity of food/seating/staff were above the usual offerings. We slept well with surprisingly little awareness of any other guests being up and about. Our grandchildren loved the pool. We will eagerly anticipate our next stay at Staybridge Suites--especially this one. April 4, 2014
Rated 5.0 out of 5.0 by Room layout The room layout of the king suite was just right for two people.Sometimes house keeping was a bit of an issue.. But we were in the room a lot. Had to keep giving them my info every time I had to book another night, but front desk was always available and helpful. February 4, 2014
Rated 5.0 out of 5.0 by Great breakfast The morning breakfast was great! The room was very clean. December 29, 2013
Rated 5.0 out of 5.0 by Nice comfortable Suite We were at this property during the holidays and although it was cold n snowing outside we were very comfortable in our suite. The room was very clean and we really enjoyed the kitchenette. The coffee maker and dishwasher came in very handy. December 27, 2013
Rated 5.0 out of 5.0 by Love this hotel I always stay here when I'm in Oconomowoc. It's a great value-breakfasts and evening food and beverage choices mid week. Staff is always friendly and helpful and the room is comfortable. The bed is cozy and great pillow choices. Love the popcorn when I get into the room! December 16, 2013
Rated 5.0 out of 5.0 by Nice size place Being big I need a little room, and there was plenty. I really enjoyed myself and they have the best breakfast. December 9, 2013
Rated 1.0 out of 5.0 by Great Place to Stay We always stay at the Staybridge Suites when visiting in Oconomowoc. The rooms are very nice, we enjoy the kitchen, and appreciate the pet policy. Keep up the good work. December 4, 2013
Rated 5.0 out of 5.0 by Great Service The staff was very friendly and helpful. They all know the area and are able to give clear and easy directions. The staff had great recomendations for places to eat. The breakfast was hot, tasty and plentiful. We also were able to enjoy the evening social which was a very nice bonus. The room was very clean. I was thrilled to see the dishes, fridge and bathroom spotless. The pool, hot tub and workout room were also very nice. Overall a very pleasant stay. December 3, 2013
Rated 5.0 out of 5.0 by Excellent comfort Most comfortable bed i have slept in. Very clean spacious rooms, good breakfast. Very cozy feel to entire facility. Would definitely stay again. November 11, 2013
Rated 5.0 out of 5.0 by 2 bedroom suite is perfect for larger group 4 friends and I were in town for a wedding. we booked the 2 bedroom/2 bathroom suite. it was perfect for us. the kitchen/living room made it nice to hang out in, but the separate bedroom were nice for when we needed privacy. with 5 people, having 2 bathrooms were also much needed! all of that for cheaper than getting 2 separate normal hotel rooms. the free breakfast was also very nice. instead of the normal dry cereal and donuts, there was eggs, waffles and a lot of fresh fruit. next time a group of us go back to the Milwaukee area, we will definitely be back to the staybridge suites! highly recommended! November 9, 2013
Rated 5.0 out of 5.0 by Amazing room and great service My husband and I stayed here just for one night for a wedding, but I actually wanted to stay longer. The room was amazing. Had I know I would have bought stuff to eat at a store to make there. The room had a full size fridge and freezer, stove top, sink, dishwasher and all dishes to accommodate someone for a nice stay. Would have loved to stay a few more days. Would definitely stay there again and highly recommend this hotel. November 6, 2013
Rated 1.0 out of 5.0 by Not Cool Arrived Friday afternoon for a wedding. Was informed that we could not check in without a credit card. (We were paying cash for the room) The employee was very rude & snotty regarding the reason why we wouldn't have a credit card while traveling. I reserved the room with a card & specifically stated we would pay cash for the room upon departure..nothing was ever mentioned to bring a card with in order to check in. After supplying our debit card & have a large hold placed on the card for the whole weekend, we arrived into our room...only to find 1 full size bed vs. 2 full size beds that I reserved. (Specifically stated 2 adults Friday night, 4 adults Saturday night.) When mentioning that to the front desk guy, he stated "reservation says one bed & we are full tomorrow night"..basically..sorry about your luck. Another group in our party was given a very very hard time when trying to upgrade rooms the day before as well..Finally did get to upgrade, but the employee was very rude about it..along with management. We were getting ice from the soda machine (as there are no ice machines available), & barked at for not asking the front desk to get us ice from the kitchen...we hadn't had any cooperation from the front desk before this, figured we would have been turned down on this request as well. After the reception, a large group returned to the hotel, one had asked if the pool/hot tub room could be opened for us..the response from the employee was "money talks, come back in 10 minutes". What kind of an answer is that from a "professional". Needless to say, we did not return to push the subject. On journey's from room to room, could smell cigarette smoke. When observing as walking past the kitchen/social area, the employee is standing by the back door smoking! He's on the first floor, we were on the 3rd & could smell the smoke...Very offending to guests in a smoke free environment as advertised. All in all, the stay was very very disappointing...from the attitude of employee, to the action of the employee. Never again. October 28, 2013
Rated 5.0 out of 5.0 by The BEST place to stay! Making reservations by phone was fast, efficient and friendly, as was check-in. Our two-bedroom, two-bath suite was lovely--clean and comfortable for the five of us. Also, it was well equipped with all kitchen essentials including wine glasses, coffee, tea, popcorn. Comfortable beds, plenty of towels, Laundry area where we had to dry some clothes was also clean and well maintained. The entire facility was clean, clean, clean. The pool area and hot tub were right across from us and they were well maintained. We were told that wedding guests were staying there that night so we expected to hear them when they arrived after the wedding. We heard nothing! In fact, if one in our group hadn't seen the bus arrive, we would never had known so many people came through at night. The hallways and rooms were very quiet. There was a small movie theater with about a dozen comfortable recliners which we thought was very cool. Also, a computer room which had shelves of board games you could play. Breakfast was one of the best. Hot included omelets with fixins, bacon, make your own waffles, an oatmeal bar. Cold had muffins, fruit, cereals, yogurt, cottage cheese. The list goes on. The staff was very friendly and informative, particularly Heidi and Lindsay, always smiling and willing to help with our endless questions about restaurants, etc. This is the place to stay in the Oconomowoc area, in fact it's one of the best anywhere! October 23, 2013
Rated 4.0 out of 5.0 by Attentive staff and welcoming atmosphere Staff at this location are always welcoming and helpful. Would recommend this hotel. October 20, 2013
Rated 5.0 out of 5.0 by Great Stay I stayed at this hotel for over 3 months on business. Front desk staff were OUTSTANDING. Ryan, ops mgr, went above and beyond and his staff did as well. VERY clean inside and out. I really enjoyed the location. Close to Milwaukee but in lake country Very nice and pleasant October 19, 2013
Rated 5.0 out of 5.0 by Friendly service! My family and I stayed here for three days. Rooms were comfortable,staff was friendly and attentive, and the hotel itself is beautiful. Definitely recommend! October 17, 2013
Rated 5.0 out of 5.0 by Very nice facility I love the Staybridge Suites! My only complaint was when I went to make reservation over the phone using 800 #, they asked if I would take a brief survey at the end of making the reservation, which I said I would. When I was connected to the "survey", it was someone trying to sell some sort of travel package. I didn't appreciate the high-pressure sales pitch. No other complaints. I just know I will never offer to take a survey at the end of the call. October 14, 2013
Rated 5.0 out of 5.0 by Great Reunion Flew into the Milwaukee area to attend a wedding. Many of my family stayed at the same hotel and we had a great time together. The staff was great and the rooms are large and comfortable. The location was good and we had a good time. Breakfast was crowded but the hotel was full. Will stay here again October 12, 2013
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