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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.3

    based on 184 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    184reviews

    • 5 Stars
      111
    • 4 Stars
      43
    • 3 Stars
      13
    • 2 Stars
      12
    • 1 Stars
      5

    clean environment

    By

    May 29, 2015

    platinumelite

    wonder place to stay. hotel was clean and attentive to my needs. work out facility meet my needs.

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    Dinner Socials

    By

    May 26, 2015

    We could not find the Big 12 tournament on the many channels offered on the TV in the lobby, but folks seemed to be OK with it. I am certain the beer helped.

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    Could use improvement

    By

    May 26, 2015

    Shuttle service was either non-existent or completely unreliable - I experienced both in a single stay. I arrived at 2:00 in the afternoon on a Sunday and was informed that the shuttle would be at the airport in 5-10 minutes. After I'd waited almost an hour, I called back only to find out that the shuttle doesn't even begin running until after 5:00 on Sundays. When I departed, the shuttle was 20 minutes late to take me to the airport.

    After I arrived and finally checked in, I ended up switching rooms after the first room smelled like body odor and had brown stains on the sofa cushions. Second room had non-functional outlets. Clock and equipment in the fitness center did not work, nor were they fixed in the week that I was at the hotel.

    I will say that the breakfast and social dinners were very good, and the hotel is in a good location with restaurants nearby and a walking path along the river in back of the property.

    Posted byHotelStaff
    June 01, 2015
    Thank you so much for your most recent stay with us here in Staybridge. I apologize for the short comings that you experienced while staying with us. While it is our goal to take all guest requests and get them sorted as quickly and efficiently as possible we dropped the ball in your case. With your feedback we can set forward a plan to better train and facilitate our team members to address guest needs and those of others. Should your travel plans bring you back to the area we would like to make it right. Please send me an email at Shawn.mcgriff@onehospitality group.com
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    nice rooms

    By

    May 20, 2015

    club

    good hotel. clean rooms. good breakfast in the morning.

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