Rated 4.4 out of 5 by 78
Rated 5.0 out of 5.0 by lpgdude Comfortable Stay
Clean, spacious and comfortable rooms. Staff was very friendly. Hotel is close to shopping, gambling and restaurants. As a frequent business traveler I recommend this hotel.
August 21, 2014
Rated 5.0 out of 5.0 by Katester Comfortable rooms, and nice outdoor area.
The rooms are spacious and comfortable. The kitchen is a big plus for families. We love being able to bring our own food and BBQ out in the courtyard. We even shared wine with another family while we enjoyed our 'home cooked' meals. We always try to check in early enough to make it to the social. Our son looks forward to renting a movie at night to watch with the family while we share a bowl of popcorn. The staff is attentive. The hotel is dog friendly, a must for us.
August 20, 2014
Rated 3.0 out of 5.0 by Suzy 65 very disappointed
We had not had a very good relationship with SB but with good ratings decided to try it again this trip. The 1st one we stayed in was wonderful so was excited about this stay. When we checked in we were asked to sign that we didn't have pets or wouldn't smoke. That was fine as we had neither. Upon entering our room there was an odor that smelled like a big dog. We stayed for a while then left After sitting on the couch for only a brief time the odor followed me all night--guess it was on my clothes. When we returned I noticed 3 large round circles on the couch which I decided was dog drool. Next morning I asked the clerk if we had stayed in a pet room. She said if we stayed again to ask for a room on 3rd or 4th floor as they usually didn't allow pets in there.
I do like to have the walk in shower in the bathroom but bathrooms are really tiny.
August 19, 2014
Rated 5.0 out of 5.0 by Pete1962 Roohr Visit Reno
This was good hotel. Little hard to find from road but it was quiet, wireless was great, food was good. Pillows were fluffy.
August 13, 2014
Rated 3.0 out of 5.0 by epmcg77 Great service uncomfortable couch
The couch was in need of replacing. Could of found a better one on craigslist for free.
August 13, 2014
Rated 5.0 out of 5.0 by TomX Great Stopover Place
First time at this brand, and it was a great first experience. Staff was very friendly and professional. The social hour was greatly attended and the interaction with the other guests was extremely enjoyable. Great night sleep and a good breakfast the next morning and out the door. If the opportunity presents itself, I ook forward to another stay at this brand.
August 10, 2014
Rated 1.0 out of 5.0 by Banker51 Poor quality for the price
Poor front desk attitude. Old, cheap, broken treadmill. Worn carpet in room. Couch is lumpy. Weak shower pressure.
August 6, 2014
Rated 5.0 out of 5.0 by SLK-WKK Clean and great customer service
Nice, clean, quiet hotel. Great staff. Very attentive and very helpful. Would definitely stay at this hotel again. Loved the Tues, Wed. Thurs. reception and loved having breakfast provided.
August 5, 2014