Rated 4.6 out of 5 by 52
Rated 5.0 out of 5.0 by RackingUpMiles Gr8 Location - Gr8 Staff - Gr8 for Extended Stays - Upgrade TVs Plz
Have stayed at this location for 30+ day stays multiple times per year over multiple years. Kelli, Shane and staff are outstanding. Only 15 minutes from downtown but far enough away. Location is quiet and safe. Groceries, dry cleaners, banks/ATMs, etc. all very convenient. Gr8 Chinese restaurant (Cai E's) very close. All staff personable and professional. Housekeeping never misses a beat. Rare maintenance issues resolved promptly and completely. Ethernet historically strong with minimal interruptions. Only ongoing issue is quality of flat screens and channel offerings. Like too many Staybridge Suites, they have yet to upgrade from original 32" screens and need to upgrade to HD channels. That standard is at least 5 years old. Today, a 37"+ flat screen and resonable HD channel offering is the baseline. As an extended stay hotel, Staybridge needs to move to 42" with robust HD channel offering to support brand image / expectations.
January 16, 2014
Rated 5.0 out of 5.0 by Don't Stay Here Great Staff, Comfortable Hotel - Don't stay here
Don't stay here.
The hotel has great staff, nice rooms, and pool for the kids, gym equipment and laundry.
If you stay here, there won't be room for us, and we really want to be able to stay here more often. Make your reservations early because it fills up.
January 9, 2014
Rated 3.0 out of 5.0 by Native Nevadans Decent, but Noisy
The walls seem really thin, can hear all the noises. It was exceptionally noisy when we were there with families with kids who would run up and down halls and in their rooms.
Also the pull-out bed is TERRIBLE!!! I'd suggested upgrading to a better sofa-sleeper.
Otherwise, it was very clean and we like the location.
January 2, 2014
Rated 5.0 out of 5.0 by worldtraveller64 26 December 2013 - Reno
This hotel is a secret gem of a hotel in Reno. It is far enough away from the crazy part of Reno so you can sleep well at night but if so inclined, you can drive back to the center of the city in just a very short period (5-10 minutes).
The staff of the hotel were easy to deal with and acted very professional. Our group of people encountered no issues at all.
Breakfast was free (as usual) and was better than most of the extended stay types of hotels. The coffee was fresh and the hot meat was also fresh. Too often in other hotel brands, the "free" breakfast is some to skip but in this Staybridge, it was actually good.
Did not use the pool or the exercise area but the area seemed clean and well maintained.
Would highly recommend the hotel to others.
December 30, 2013
Rated 5.0 out of 5.0 by avinathan very comftarable room
the room is well equipt and coftable
the shower is very nice
December 9, 2013
Rated 4.0 out of 5.0 by Raos Comfortable n good size for 4 guest
Our family had a good time all along during the stay. Though little far from the city but surrounded with a daily needs store and gas closed by. Breakfast was good and staff were professionally behaved. Only issue for the noise if staying in lower floor.
December 5, 2013
Rated 5.0 out of 5.0 by MalPal Great Holiday Stay
I stayed over Thanksgiving Break, with the exception of a minor issue at check in (which was resolved) my stay was incredible. Breakfast was always hot, fresh, and ready. The staff was nice when they were at the front desk. The Manager was very helpful. The hotel is at a great location to really experience Reno, the way you should.
December 5, 2013
Rated 5.0 out of 5.0 by MGS48 Thanksgiving in Reno
Reno was our central meeting spot for Thanksgiving. Our room was very comfortable; the kitchenette was great for serving our Turkey dinner that we carried with us; the breakfasts were delicious with nice selections; the evening snack sounded great though we never had occasion to partake (even had beer on tap!!!); the master bed was very comfortable; the sleeper left something to be desired for an adult [we brought along an air mattress just in case :)]; the staff was very helpful and cheery; the cookies were delicious; parking was excellent; & the location was great (not a casino).
All in all, the accommodations were great.
We would return.
December 4, 2013