Rated 4.6 out of 5 by 43
Rated 4.0 out of 5.0 by richard412 Another great stay
Usually, we reserve a 1-bedroom suite at this and other Suite hotels. And although there was a serious problem here with the quality of the mattress on the sofa-bed, the staff worked with us to make our stay very nice. We ended up with two studios for the cost of one 2-bedroom unit. We did move to a 2-bed unit at first, but all of these are on the freeway side of the hotel, so we asked to have a different accommodation and they did their best. We will stay here again, but only if they replace the mattresses on the sofa-beds!
November 30, 2013
Rated 5.0 out of 5.0 by Jimbo4ihg Comfortable, Quiet location
Stay on Friday night.
Negative .....breakfast not open when I left in morning....around 0630.
Business center computer may have had malware?? When checking email........got message saying I needed to fill out form as my email may have been taken over by reboot????
I shut down......went to my own computer ......no problems.
November 21, 2013
Rated 5.0 out of 5.0 by Buckles5560 Buck and Family
We normally stay at the peppermill, but we needed two rooms with a bedroom in each. Staybridge was able to accomodate my family with exactly what we needed at a really good rate. The rooms were big enough for my wife and me and our three children. The buffet breakfast on the weekend was great, saved time and money and was very good. The staff was over the top helpful. The pool/spa was very nice, when we used it, it was warm and clean. The gym was also a surprise....i work out every day and when I go to the fitness rooms at most hotels I don't even bother, i'll just do some push-ups/sit-ups in room and go for a jog. At Staybridge i was able to get in a great work out and use their cardio equipment as well, nice suprise. It was a good experience over all. We were there for my Nieces gymnastics competition and the facility was only two miles away, very convienent. Over all an excellent experience, we'll be back.
October 26, 2013
Rated 5.0 out of 5.0 by Newlyweds2 Wedding Trip
Good location out south of airport off 395/80. We drove down, had our car, so the 20 minute drive to downtown Reno wasn't a problem.
Room was quiet and clean. Only problem was daily touch up service not offered on weekend unless you ask as soon as you arrive. So no problem! Housekeeper very sweet and brought clean towels and more coffee. I even got extra towels brought up by front desk, I just asked for more towels before returning to my room. Great little breakfast and little eating area in lobby. Grocery store and Starbucks also close by!
October 23, 2013
Rated 5.0 out of 5.0 by Jennajenjen Friendly staff at every encounter
I thought the front desk staff were incredibly friendly and helpful with finding a restaurant for dinner. At breakfast the next morning the ladies serving were also very sweet and friendly. Very clean, comfy rooms and the popcorn was a nice touch. Definitely the best place in Reno if you want to stay and not smell cigarette smoke!
October 22, 2013
Rated 5.0 out of 5.0 by Eightleggedmom Cleanest Hotel EVER!!!!
I am not a traveler by nature. However, I needed to travel to Reno for my daughters softball team. I was unable to stay at the hotel with the team, no rooms, so we booked here. I was so happy with the room and my stay. It was so clean, the room was spacious, it had a kitchenette and even had a tiny diswasher. There was an indoor pool area and it was amazingly clean. CLEAN CLEAN CLEAN!
October 17, 2013
Rated 5.0 out of 5.0 by ama47 Very nice accommodations
The room/suite was exactly what one would look for in a home away from home. Too bad our stay was only for one night.
October 16, 2013
Rated 5.0 out of 5.0 by France31 comfortable and quiet location
very nice stay for few days
useful little kitchen and appreciated cleanliness
October 11, 2013