Rated 4.5 out of 5 by 67
Rated 1.0 out of 5.0 by Rob the slayer Terrible Pillow and Inability to Meet needs
-The pillows are small and lumpy
-I was given a handicapped room with a small queen bed for a weekend trip with my wife. No attempts were made to accommodate my actual reservation. I was simply given excuses that corporate reservations had made the error.
-The air conditioner was the best I have ever had on a hotel.
July 22, 2014
Rated 4.0 out of 5.0 by SRod87 Affordable Hotel with great amenities
I stayed at the Hotel with my three small children. For the value the room was fabulous with 2 queen beds, a pull out couch and kitchenette. The breakfast provided in the morning was perfect to feed my family and myself. For my situation I wish the Hotel someone to help with luggage which they do not. Other than that it is a great Hotel.
July 10, 2014
Rated 5.0 out of 5.0 by Isom Great place to spend a few days after surgery!
We were already staying at the Staybridge while visiting our daughter. She had to have major surgery so we got an additional room for her as she was only staying in the hospital over night. She needed to recover further before returning home to her small children. This turned out to be a great idea. She was able to rest and recover for a week. The breakfast was nourishing and the in-suite kitchen was large enough to prepare simple meals for her. The laundry was free which was a big help. The maids and other staff kindly respected her privacy sign when it was up. They replaced towels and even changed the bed an extra time when she had perspired through the night. It is a great place to spend a few days after a hospitalization before returning back home. The staff are all efficient, courteous, and go out of their way to meet any reasonable request. The hotel has a home-like atmosphere. It is located conveniently in South Reno in a very safe, quiet area near the Renown Hospital at South Meadows. Smith's Grocery, Walmart, CVS, Walgreens, Starbucks, really about anything you need are all within a few minutes of hotel. There are nice restaurants nearby. A major shopping area-The Summit is about 5 minutes away: Dillards, Pottery Barn, Williams Sonoma, Orvis, Victoria Secrets, Gymboree, and much more.
July 8, 2014
Rated 5.0 out of 5.0 by Trey C. Great Hotel
I only have one request and that is update the Wifi system so that it is stronger and doesn't go out as much.
July 8, 2014
Rated 3.0 out of 5.0 by rhonda.99 Nice hotel except room temperature and lumpy mattress
This is a nice hotel but they need to let customers control the room temp. It was so hot in the room we couldnt sleep. Plus the mattress in the pull out bed was so hard and lumpy! I like the kitchen in the room and the room itself was nice.
July 7, 2014
Rated 5.0 out of 5.0 by Loopylynne Disappointing reception staff but otherwise great stay
Pros - Our family of 5 adults travelling from the UK felt very comfortable in the 2 bed suite. Surrounding area was safe enough for both daughters to happily take early morning runs. Laundry was really useful and worked very well. The garden patio and BBQ area was a real bonus. We shopped locally and had a lovely relaxed evening eating and drinking under the stars with only a few steps to our room. The breakfast options were very good and the staff replenished and cleaned it regularly.
Cons - The receptionist on our arrival was not very welcoming and seemed preoccupied. Hot tub was too hot to get into and the pool towels quite small.
July 6, 2014
Rated 5.0 out of 5.0 by joe traveler from sanjose Staybridge in Reno
Clean and neat with no smoke or slots around. I would stay again and drive to a casino for the 2 hours when I need a fix. Breakfast was good and the price right. Best yet, 100 outside and my room was a nice 68!
July 5, 2014
Rated 5.0 out of 5.0 by ChaplainJMC Very nice hotel
Very nice, close to airport approximately 6 miles.
June 30, 2014