Rated 4.5 out of 5 by 86
Rated 5.0 out of 5.0 by dez43 Comfortable stay
On our 18th anniversary we stayed at this hotel. We were greatly pleased with such a nice room and nice atmosphere. We will gladly stay here again.
December 10, 2014
Rated 5.0 out of 5.0 by CrossFitGal Great Hotel Experience
We loved this hotel and were sad to only be there for a short time. The room was lovely and had a great kitchen. The bed was very comfortable and had it not been for our kids waking us all night, we would have had the best night sleep!
December 8, 2014
Rated 4.0 out of 5.0 by IBMXO travelling woes:
stayed twice at this hotel...both times our request for a room near pool (1st floor) was ignored without explaination. I was hoping our 'Gold Elite' status with IHG, would allow us additional considerations...altho that status was never recognized by this hotel.
In making the reservation for this hotel, there was'nt any mention that the evening meal/social was cancelled Thursday #our chk-in day#.
In my opinion, if there is an expected hotel amenity that has been cancelled, then the guest/customer should be made aware of this in advance so that alternate plans #in this case the evening meal# can be made in advance by the guest.
No towels available in swim pool area during pool AM hours. The pool opens before breakfast hours however there are never any clean towels available for those #incl. us# who like to swim before going-out for the day or before leaving on last day of stay, so as to aviod 'busy' pool times.
Considering value Vs cost of this hotel, we plan to give other area hotels a try for our continued visits.
December 4, 2014
Rated 5.0 out of 5.0 by rdrfan Nice Hotel, Friendly Staff, great breakfast.
The Hotel was very nice as well as the rooms. The staff was extremely friendly and the breakfast was great.
December 3, 2014
Rated 5.0 out of 5.0 by KR51 I love this hotel
I have stayed at this hotel several times. The rate was excellent. I booked over the phone rather than on the internet and the staff member was great in giving me a much better deal than was on-line - without my even asking. It is very clean and attractive and the suite feels very homey and comfortable. Having a free hot breakfast included is a plus and having a free lite evening meal from Tues through Thurs is a real bonus.
The staff is so nice always smiling and greeting you. The only very small negative was that one of the days, the bathroom amenities were not replenished, but as soon as I caught up with the housekeeper, she gave them to me.
November 21, 2014
Rated 4.0 out of 5.0 by G-Man1 2nd Look
This was our second time here within a two month period. The staff is still so great, everyone is friendly and wants to make sure guests are happy. Only thing that bothered us this time was that the doors all slam shut on the rooms. Last time we left early in mornings for softball tournaments, this time we had late games so we left room around 9:00. Doors are slamming at 6:30 to 7:00 AM. My recommendation would be to put real door closers on the doors, or remove one of the two self closing hinges on the doors to rooms. Those doors would probably shut fine with one self closing hinge and the rest regular hinges, if not then put real door closers on them.
We would not let this keep us from staying again though, because customer service is more important and this place is all about customer service, not to mention good location.
November 17, 2014
Rated 5.0 out of 5.0 by Busy Softball Mom Home Away From Home
The staff at this hotel are very warm and courteous. Rooms are clean and very accommodating with the kitchenette, which includes a refrigerator and microwave. The bed was very comfortable and we were able to sleep very well, esp with the blackout curtains. Breakfast in the morning was very good. My kids loved the waffles. Overall, a very warm, welcoming and comfortable hotel. We will stay here again when we have a tournament in Roseville. Thank you very much!
November 13, 2014
Rated 4.0 out of 5.0 by RJMENDEZ Good nights stay and then some
This is my second weeklong business stay within the past 7 weeks. I noticed a couple of patterns:
1) Soap was provided once during my entire stay for both visits. It seems like they meter soap. Either bring your own soap or stay at another hotel.
2) Guest laundry facility is a nice amenity if you find a way to seize a washer and dryer from the hotel staff. Their fitness facility co-shares space with the laundry room where I observed this pattern every morning including weekends (staff would go in and set their laundry and take off to work on the guest rooms occupying the machines until their break).
November 10, 2014