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Rated 4.6 out of 5 by 58 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed a geat sevice A good stay for a family of four with plenty of room to spread out if you are staying in a two bed room suite. Service is very good and the food is okay. Rooms need to be updated or inspected more often by management. August 6, 2014
Rated 5.0 out of 5.0 by Home and relaxing stay The staff is wonderful, there everyday smiles and greetings are warming. The facility is open and will meet most travellers needs in comfort, affordability and value. The complex appears to house long term residents and some of them seem a little...scary to be honest! Also, this Staybridge allows animals! I'm not a animal hater but there are moments when a odor is present in some area's inside and out! When booking future stays I will request a room that has not had animals in it! August 6, 2014
Rated 5.0 out of 5.0 Friendly staff and spacious rooms! I have a little 2 year old and the room was very spacious and clean. The staff was very friendly from the time I checked in to the time we left, I would definelty recommend this place! August 5, 2014
Rated 5.0 out of 5.0 by Not Bad I have to say I liked everything but the shower. The water just dribbled out and it took some effort to rinse the soap off. I so look forward to a nice shower to start my day. They need to fix the water pressure somehow. July 29, 2014
Rated 5.0 out of 5.0 by Great place to stay I love to stay at StayBridge suites, the staff has always been friendly, attentive and accommodating. The rooms are spacious and the beds are amazingly comfortable. (We always get a King size bed) I honestly can say it is one of the best nights sleeps I have have had - my husband even commented he said " I slept so good, I have no aches and pains" Im pretty sure it was the bed. The air conditioned worked great - which is a really good thing is that humid Houston weather. The hotel was completely booked so that should say something for the Company. The breakfast was hot and fresh, the staff kept up with the demands of a booked hotel. We didn't take advantage of the pool since we were just there for a night but there were many that did and it looked refreshing and clean. We were headed out for a cruise the next morning in Galveston and it was only a 30 min drive to the port so this is a good location to start if you don't want to pay higher prices right down on Seawall Blvd in Galveston, as I think this is much nicer and cleaner. I highly recommend StayBridge for a night or a longer stay. July 28, 2014
Rated 5.0 out of 5.0 by Nicest place to stay We have always stayed at Marriott Residence Inn. This is far better. Beds more comfy, the rooms are larger, the people are really warm and friendly, and the food is as good. Look, when you have someone else cook and clean up (breakfast) they're all good...especially when it's reasonable and in the cost of the room. This was a very pleasant surprise. We are now Staybridge people. Travelled with wife and 2 grandkids (15 and 12). They loved it as well July 16, 2014
Rated 5.0 out of 5.0 by convenient to hospital and doctor The facility was just perfect for our needs. We came to town for an early surgery and needed to rest after. July 15, 2014
Rated 1.0 out of 5.0 by No ice available. Bad pillows. This hotel had tiny, micro pillows that were very uncomfortable. Never seen any pillows so bad in a hotel before. Stay away. Leads to a bad night's sleep. Also, no ice machine on the floors. They expect guests to get ice from the refrigerator in the room except that upon arrival the refrigerator ice maker is turned off and the refrigerator is set on the warmest possible settings. Guess I could get some ice in maybe 6-hours. Terrible operator. Terrible owner. I can hardly give a low enough rating to this lousy hotel. There are many options in the area. Book into another hotel. July 10, 2014
Rated 5.0 out of 5.0 by Always very friendly and clean Great service, always clean and all amenities working as you would expect July 8, 2014
Rated 5.0 out of 5.0 by An exceptional property Staybridge Clear Lake (Webster) is a well appointed property, serviced by professional staff, in a prime location. It is an oasis within the frenetic Houston metro area and offers convenient access to Galveston, Hobby, JSC, and downtown. June 26, 2014
Rated 5.0 out of 5.0 by WONDERFUL HOSPITALITY, PROFESSIONALISM AND GREAT SUITES Staybridge Suites are an excellent way to Travel and Leisure. The Staff is great and the overall stay is a 9 and I would recommend it for all travelers and leisure overall any of the Hotel Chains. Our Stay there was so great all the staff are very friendly and helpful with all your needs. The lunches on Tues-Thurs is an excellent way to stay in and enjoy and relax. THE HOTEL/SUITES ARE VERY GIVING TO THE GUEST WITH GENEROUSITY AND MAKE YOU FEEL VERY APPRECIATED AND SECURE. June 25, 2014
Rated 5.0 out of 5.0 by Hotel Employees The overall staff that I had contact with were excellent, and I really would like to give Leping a big shout out/ June 23, 2014
Rated 5.0 out of 5.0 by Helpfull staff, good value Rooms were clean and spacious. The staff seems proud to be working at this property, and it shows in their attitude; very accommodating and helpful. Good selection at breakfast, but the eggs need something to go beyond bland. Condiments were available to dress them up yourself. Location provided access to a variety of shops and restaurants, without being in the middle of the meelee. June 16, 2014
Rated 5.0 out of 5.0 by A Perfect Get Away! Our family needed a change of scenery and we had very little vacation time due to scheduling. Even thought our Staybridge Suites was only 30 minutes from home we felt we had a real vacation. The staff was wonderful and friendly. The room was beautiful. We arrived early and they were nice enough to let us use the pool (Kids!). Since returning we have told our friends and family about our wonderful experience. We are already looking to our calendar for our next "staycation" opportunity. June 16, 2014
Rated 5.0 out of 5.0 by Beautiful outdoor pool/pool area, great staff This hotel exceeded our expectations in so many ways. The 2 room suite was perfect for our family of 6. The breakfasts were amazing, and the staff was so friendly and helpful. We were able to relax by the beautiful pool every day while the kids swam. June 11, 2014
Rated 5.0 out of 5.0 by Great Value and excellent Family place Really liked every aspect of this hotel. Clean rooms, nice beds, ample space, great interiors. Love the breakfast buffet which was running empty at times cant blame them, food was good. Friendly staff, nice pool and free self serve laundry. Great for family vacations. Location is close to NASA and 15 minute drive to Kemah. June 5, 2014
Rated 5.0 out of 5.0 by Unbelievable place to stay A hidden gem... great room. Beautiful pool. Breakfast AND Dinner served daily. One of the best gyms I've ever seen in a hotel... ANY hotel. Great value overall. June 3, 2014
Rated 3.0 out of 5.0 by Good hotel stay for short term only A few of us stayed at this hotel in seperate rooms for a couple of months and we basically had the same type of experience. A good place to stay for a short term stay but not for a long term stay due to a few factors. The four washer and dryers are outdated, always breakdown, and does not drain properly. My clothes always had a sticky soapy feel to it that I occasionally had to go to a nearby laundry mat just to wash my clothes. Also, as a long term stay hotel, shouldn't there be more than four washers and dryers to service 132+ guest rooms? The hotel always seemed dusty and dirty. The pillows, blankets, and towels make people itch. The cleaning of the rooms are under par. Rarely are the rooms sweeped or vacuumed and sometimes the trash is not emptied or the bedsheets changed. One good thing about the hotel are the front desk employees. They are always friendly and helpful. They basically hold up the fort everytime complaints came in about the cleaning of the rooms or any other issues. If it were not for them, my colleagues and myself probably would have left the hotel sooner than expected. May 8, 2014
Rated 5.0 out of 5.0 by Comfortable, home-like atmosphere I'd like home like atmosphere. With kitchen and all guest amenities the stay was comfortable and easy. Good location in proximity of shopping and dinning places. April 22, 2014
Rated 5.0 out of 5.0 by Great Hospitality-Home Away from Home My family and I had a great experience here we felt safe and comfortable the staff here was very helpful and friendly. The breakfast was great as well. April 2, 2014
Rated 5.0 out of 5.0 by Great staff The entire staff was just wonderful, especially MS. Leping she made stay very pleasant. And I would like to thank her and the entire staff for making me feel welcome. Thank you Roy A. Marshall February 10, 2014
Rated 5.0 out of 5.0 by Our 6 week stay after relocating Fabulous is just one of the Positive words that come to mind with our 6 weeks stay at the Staybridge suites! The Staff and Manager are Exceptional and from the minute that we walked into the door, they made us feel like Family! From the Overall Experience to the comfortable Rooms and Beds, this was a Great Experience and I cannot say enough about the Hospitality shown to us! We stayed over the Christmas and New years time frame and we were utterly surprised to be given a gift basket that consisted of coffee cups and Hot chocolate as a little christmas gift, but the Christmas dinner was absolutely Wonderful too. I would definitely recommend this Hotel to any and all that are currently looking for a nice location, around everything and if you want to be treated "Like Family" then this is the Hotel to be at!! Thank you again to all of the Staff and Management for making our Stay so Wonderful!! January 15, 2014
Rated 5.0 out of 5.0 by We really recommend this hotel. Great staff If you are travelling with kids this is a good option. Suites are confortable and clean. Staff is great and offer good service. January 11, 2014
Rated 5.0 out of 5.0 by Let's Go Again! I do not make comments often. Some have complained in 2013 regarding this establishment. We were there Christmas Eve. We could not have asked for better accommodations. Their "social evening" is different each night but includes pasta dishes as well as hot dogs, chicken, etc. Breakfast was excellent. My husband had good comments for their orange juice. The coffee was excellent. Breakfast included the usual waffles, bagels, and other items, but I was impressed that it also had all the trimmings to make a Mexican omelet and fresh fruit salad. Since it was Christmas Eve I was not expecting the excellent service we received. I would recommend Staybridge to others and will be returning and visiting other establishments as well. Thank you for helping us have a nice visit. December 31, 2013
Rated 5.0 out of 5.0 by Keep it up! Our little getaway was perfect! The hotel is well managed as you can look everywhere but it's as neat as a pin. The breakfast was tasty and Texas shaped waffles are available. Cookies were provided at check in. The staff is helpful and made a call on my behalf to dispute a points disparity. The location is perfect for work or play in the Bay Area. Many fine restaurants are within walking distance I can't think of more to say except keep up the great work! December 23, 2013
Rated 1.0 out of 5.0 by I stayed here a two years ago and enjoyed my stay. My wife, my two daughters and myself stayed two years ago and thought it was a great stay. This time we were not pleased. Our room was not cleaned at all the first night. Nothing was done. Im sure it was just a mistake we checked in after midnight and the hotel staff said there were do not disturb signs left out. However they were inside the room. What was most disappointing was the free breakfast. I did not have high expectations but i did expect some food. The first day was Saturday morning and the food was to be available until 10:30am but there was none left when we got downstairs at 9:50 am. We asked for more but received a cold shoulder from the one man that was working. He heated up hash browns in the oven which took twenty minutes and that was it. There was no coffee. No orange juice. No muffins. Cold scrambled eggs and no silverware or fruit etc. The one man that was working was only concerned with leaving and cleaning up so he could be done. The second day the same thing basically. No biscuits for the sausage gravy and no bacon etc. We even made sure to get downstairs much earlier both the second and third day. The third day was Monday morning and there was no eggs at all but i could see a tray of pre maid omelets in the food prep room. They sat out for at least fifteen minutes before i found the same man in the laundry room talking to the other employees. I asked for the omelets and he came and put them out and they were ice cold. My whole family was very disappointed all three days. We went out for breakfast after we checked out Monday morning. We actually think we deserve a full refund for our stay because of the poor food situation and how the food prep cooks were so worried about not providing food and just being done every morning. This is actually the first time i have ever commented on any stay in print negatively in my life and i travel frequently. We stayed here because my daughter was graduating from college and this hotel is close to where her apartment is. December 19, 2013
Rated 5.0 out of 5.0 by Nice for the price Booked the room due to attending a wedding in Pasedena. Have never stayed or even heard of StayBridge Suites until looking on the internet. Have to admit that I was well pleased with the service from the time I arrived until the time I left. The room was clean, cozy, and pleasant to say the least. Bed was very comfortable and the breakfast was great also. You can bet the next time I book a room anywhere I am going to see if you have a location near by. Thanks for the service with a smile. November 26, 2013
Rated 5.0 out of 5.0 by Comfortable Beds and Convenient Location We stayed one night at the Staybridge Suites NASA/Clear Lake. The beds were comfortable and they gave you plenty of pillows, which were also comfortable. Although we did not utilize either, they had a nice pool area with waterfall and a theater room next to the dining room. The only negative thing I recall was the fact the room did not have a bath, only a shower. It would also have been convenient if they had a 5 mile radius shuttle because the Space Center and several shops were within that distance. We would stay in this hotel again if we were ever in the area. November 12, 2013
Rated 5.0 out of 5.0 by Awesome employees, great location The best place I have ever stayed due to the great employees then the hotel itself. October 21, 2013
Rated 1.0 out of 5.0 by Dirty Room I was very disappointed with this property. The first room that I was checked into had hair on the bed, the second room I checked into had stains all over the bed skirt, sheers were stained, and one of the pillows cases had stains on it. Front Desk lady wasn't very empathetic about my first call to request a room transfer. Manager did call and offer a rate discount. Which was nice, but all I wanted was a CLEAN room. Breakfast was just blah, tator tots for breakfast! Eggs were cold and runny, bacon was stiff and over done. October 11, 2013
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