Rated 4.6 out of 5 by 52
Rated 5.0 out of 5.0 by grannynopa convenient to hospital and doctor
The facility was just perfect for our needs. We came to town for an early surgery and needed to rest after.
July 15, 2014
Rated 1.0 out of 5.0 by Durangotex No ice available. Bad pillows.
This hotel had tiny, micro pillows that were very uncomfortable. Never seen any pillows so bad in a hotel before. Stay away. Leads to a bad night's sleep. Also, no ice machine on the floors. They expect guests to get ice from the refrigerator in the room except that upon arrival the refrigerator ice maker is turned off and the refrigerator is set on the warmest possible settings. Guess I could get some ice in maybe 6-hours. Terrible operator. Terrible owner. I can hardly give a low enough rating to this lousy hotel. There are many options in the area. Book into another hotel.
July 10, 2014
Rated 5.0 out of 5.0 by elbo321 Always very friendly and clean
Great service, always clean and all amenities working as you would expect
July 8, 2014
Rated 5.0 out of 5.0 by Marilyn K An exceptional property
Staybridge Clear Lake (Webster) is a well appointed property, serviced by professional staff, in a prime location. It is an oasis within the frenetic Houston metro area and offers convenient access to Galveston, Hobby, JSC, and downtown.
June 26, 2014
Rated 5.0 out of 5.0 by Ezra47 WONDERFUL HOSPITALITY, PROFESSIONALISM AND GREAT SUITES
Staybridge Suites are an excellent way to Travel and Leisure. The Staff is great and the overall stay is a 9 and I would recommend it for all travelers and leisure overall any of the Hotel Chains. Our Stay there was so great all the staff are very friendly and helpful with all your needs. The lunches on Tues-Thurs is an excellent way to stay in and enjoy and relax.
THE HOTEL/SUITES ARE VERY GIVING TO THE GUEST WITH GENEROUSITY AND MAKE YOU FEEL VERY APPRECIATED AND SECURE.
June 25, 2014
Rated 5.0 out of 5.0 by randyrex52 Hotel Employees
The overall staff that I had contact with were excellent, and I really would like to give Leping a big shout out/
June 23, 2014
Rated 5.0 out of 5.0 by Sandman3115 Helpfull staff, good value
Rooms were clean and spacious. The staff seems proud to be working at this property, and it shows in their attitude; very accommodating and helpful. Good selection at breakfast, but the eggs need something to go beyond bland. Condiments were available to dress them up yourself.
Location provided access to a variety of shops and restaurants, without being in the middle of the meelee.
June 16, 2014
Rated 5.0 out of 5.0 by Skalini A Perfect Get Away!
Our family needed a change of scenery and we had very little vacation time due to scheduling. Even thought our Staybridge Suites was only 30 minutes from home we felt we had a real vacation. The staff was wonderful and friendly. The room was beautiful. We arrived early and they were nice enough to let us use the pool (Kids!). Since returning we have told our friends and family about our wonderful experience.
We are already looking to our calendar for our next "staycation" opportunity.
June 16, 2014
Rated 5.0 out of 5.0 by TD33 Beautiful outdoor pool/pool area, great staff
This hotel exceeded our expectations in so many ways. The 2 room suite was perfect for our family of 6. The breakfasts were amazing, and the staff was so friendly and helpful. We were able to relax by the beautiful pool every day while the kids swam.
June 11, 2014
Rated 5.0 out of 5.0 by SimB Great Value and excellent Family place
Really liked every aspect of this hotel. Clean rooms, nice beds, ample space, great interiors. Love the breakfast buffet which was running empty at times cant blame them, food was good. Friendly staff, nice pool and free self serve laundry. Great for family vacations.
Location is close to NASA and 15 minute drive to Kemah.
June 5, 2014
Rated 5.0 out of 5.0 by Bevo54 Unbelievable place to stay
A hidden gem... great room. Beautiful pool. Breakfast AND Dinner served daily.
One of the best gyms I've ever seen in a hotel... ANY hotel. Great value overall.
June 3, 2014
Rated 3.0 out of 5.0 by Johnson35 Good hotel stay for short term only
A few of us stayed at this hotel in seperate rooms for a couple of months and we basically had the same type of experience. A good place to stay for a short term stay but not for a long term stay due to a few factors. The four washer and dryers are outdated, always breakdown, and does not drain properly. My clothes always had a sticky soapy feel to it that I occasionally had to go to a nearby laundry mat just to wash my clothes. Also, as a long term stay hotel, shouldn't there be more than four washers and dryers to service 132+ guest rooms? The hotel always seemed dusty and dirty. The pillows, blankets, and towels make people itch. The cleaning of the rooms are under par. Rarely are the rooms sweeped or vacuumed and sometimes the trash is not emptied or the bedsheets changed. One good thing about the hotel are the front desk employees. They are always friendly and helpful. They basically hold up the fort everytime complaints came in about the cleaning of the rooms or any other issues. If it were not for them, my colleagues and myself probably would have left the hotel sooner than expected.
May 8, 2014
Rated 5.0 out of 5.0 by Yury40 Comfortable, home-like atmosphere
I'd like home like atmosphere. With kitchen and all guest amenities the stay was comfortable and easy. Good location in proximity of shopping and dinning places.
April 22, 2014
Rated 5.0 out of 5.0 by awoodley22 Great Hospitality-Home Away from Home
My family and I had a great experience here we felt safe and comfortable the staff here was very helpful and friendly. The breakfast was great as well.
April 2, 2014
Rated 5.0 out of 5.0 by Roybfd Great staff
The entire staff was just wonderful, especially MS. Leping she made stay very pleasant. And I would like to thank her and the entire staff for making me feel welcome.
Roy A. Marshall
February 10, 2014
Rated 5.0 out of 5.0 by Mrs. Shell Our 6 week stay after relocating
Fabulous is just one of the Positive words that come to mind with our 6 weeks stay at the Staybridge suites! The Staff and Manager are Exceptional and from the minute that we walked into the door, they made us feel like Family! From the Overall Experience to the comfortable Rooms and Beds, this was a Great Experience and I cannot say enough about the Hospitality shown to us!
We stayed over the Christmas and New years time frame and we were utterly surprised to be given a gift basket that consisted of coffee cups and Hot chocolate as a little christmas gift, but the Christmas dinner was absolutely Wonderful too.
I would definitely recommend this Hotel to any and all that are currently looking for a nice location, around everything and if you want to be treated "Like Family" then this is the Hotel to be at!!
Thank you again to all of the Staff and Management for making our Stay so Wonderful!!
January 15, 2014
Rated 5.0 out of 5.0 by Wast We really recommend this hotel. Great staff
If you are travelling with kids this is a good option. Suites are confortable and clean. Staff is great and offer good service.
January 11, 2014
Rated 5.0 out of 5.0 by teacherbb Let's Go Again! I do not make comments often.
Some have complained in 2013 regarding this establishment. We were there Christmas Eve. We could not have asked for better accommodations. Their "social evening" is different each night but includes pasta dishes as well as hot dogs, chicken, etc. Breakfast was excellent. My husband had good comments for their orange juice. The coffee was excellent. Breakfast included the usual waffles, bagels, and other items, but I was impressed that it also had all the trimmings to make a Mexican omelet and fresh fruit salad. Since it was Christmas Eve I was not expecting the excellent service we received. I would recommend Staybridge to others and will be returning and visiting other establishments as well. Thank you for helping us have a nice visit.
December 31, 2013
Rated 5.0 out of 5.0 by fatboy2k Keep it up! Our little getaway was perfect!
The hotel is well managed as you can look everywhere but it's as neat as a pin. The breakfast was tasty and Texas shaped waffles are available. Cookies were provided at check in. The staff is helpful and made a call on my behalf to dispute a points disparity. The location is perfect for work or play in the Bay Area. Many fine restaurants are within walking distance I can't think of more to say except keep up the great work!
December 23, 2013
Rated 1.0 out of 5.0 by Paul27224 I stayed here a two years ago and enjoyed my stay.
My wife, my two daughters and myself stayed two years ago and thought it was a great stay. This time we were not pleased. Our room was not cleaned at all the first night. Nothing was done. Im sure it was just a mistake we checked in after midnight and the hotel staff said there were do not disturb signs left out. However they were inside the room. What was most disappointing was the free breakfast. I did not have high expectations but i did expect some food. The first day was Saturday morning and the food was to be available until 10:30am but there was none left when we got downstairs at 9:50 am. We asked for more but received a cold shoulder from the one man that was working. He heated up hash browns in the oven which took twenty minutes and that was it. There was no coffee. No orange juice. No muffins. Cold scrambled eggs and no silverware or fruit etc. The one man that was working was only concerned with leaving and cleaning up so he could be done. The second day the same thing basically. No biscuits for the sausage gravy and no bacon etc. We even made sure to get downstairs much earlier both the second and third day. The third day was Monday morning and there was no eggs at all but i could see a tray of pre maid omelets in the food prep room. They sat out for at least fifteen minutes before i found the same man in the laundry room talking to the other employees. I asked for the omelets and he came and put them out and they were ice cold. My whole family was very disappointed all three days. We went out for breakfast after we checked out Monday morning. We actually think we deserve a full refund for our stay because of the poor food situation and how the food prep cooks were so worried about not providing food and just being done every morning. This is actually the first time i have ever commented on any stay in print negatively in my life and i travel frequently. We stayed here because my daughter was graduating from college and this hotel is close to where her apartment is.
December 19, 2013
Rated 5.0 out of 5.0 by Marjay Nice for the price
Booked the room due to attending a wedding in Pasedena. Have never stayed or even heard of StayBridge Suites until looking on the internet. Have to admit that I was well pleased with the service from the time I arrived until the time I left. The room was clean, cozy, and pleasant to say the least. Bed was very comfortable and the breakfast was great also. You can bet the next time I book a room anywhere I am going to see if you have a location near by. Thanks for the service with a smile.
November 26, 2013
Rated 5.0 out of 5.0 by cckhek Comfortable Beds and Convenient Location
We stayed one night at the Staybridge Suites NASA/Clear Lake. The beds were comfortable and they gave you plenty of pillows, which were also comfortable. Although we did not utilize either, they had a nice pool area with waterfall and a theater room next to the dining room. The only negative thing I recall was the fact the room did not have a bath, only a shower. It would also have been convenient if they had a 5 mile radius shuttle because the Space Center and several shops were within that distance. We would stay in this hotel again if we were ever in the area.
November 12, 2013
Rated 5.0 out of 5.0 by Fleebag Awesome employees, great location
The best place I have ever stayed due to the great employees then the hotel itself.
October 21, 2013
Rated 1.0 out of 5.0 by Pya079 Dirty Room
I was very disappointed with this property. The first room that I was checked into had hair on the bed, the second room I checked into had stains all over the bed skirt, sheers were stained, and one of the pillows cases had stains on it. Front Desk lady wasn't very empathetic about my first call to request a room transfer. Manager did call and offer a rate discount. Which was nice, but all I wanted was a CLEAN room. Breakfast was just blah, tator tots for breakfast! Eggs were cold and runny, bacon was stiff and over done.
October 11, 2013
Rated 5.0 out of 5.0 by tj2k Exceptional
The Staybridge Suites is amazing. Customer service is superior, continental breakfast is outstanding (they actually have REAL food), the pool and hot tub is pristine and the room is excellent--especially the bed, which is like sleeping on a cloud. I highly recommend it!!
October 9, 2013
Rated 5.0 out of 5.0 by itworks Absolute Best
Great place to be ...if you have to be away from home
October 6, 2013
Rated 5.0 out of 5.0 by CHALO1 great service
I had the opportunity to stay last week in august 2013 , very good service, well mantained propery, front desk was pleasant and helpful , despite the fact that the room that I originally booked was out of service, they put me in a smaller room but adjusted my rate, overall good experience
September 4, 2013
Rated 5.0 out of 5.0 by Phil451 Excellent service, food and beds
The staff and management at the Staybridge Suites deliver an excellent experience at their hotel. The rooms are clean and fresh with very confortable beds. The food is great and the staff is always there to assist you. We also like the fitness center. It is quite large for a hotel and it has a wide variety of equipment that is all in excellent condition.
July 29, 2013
Rated 5.0 out of 5.0 by PlatinumPC Incredible Hotel, Great Value
If traveling in this area, I highly recommend this hotel. Dinner, Breakfast and the Gym all exceded my expectations. The room was great and the service was spectacular. This is a very well maintaintained and managed property. My complements to you and your staff. Well done!
July 10, 2013
Rated 5.0 out of 5.0 by MMSE Happy Stay at This Place
That was my 1st trip to Houston, TX. Apart from the comfortable bed, clean room and great service, I was most impressed with the location of this hotel. Within walking distance you can get all you need. And it is very close to Houston Space Center.
The Staff are all friendly and very helpful. Well done, folks. Please continue and I will see you all when my whole family coming here some time in the very near future.
June 26, 2013