Rated 4.4 out of 5 by 46
Rated 5.0 out of 5.0 by JanDeb66 A Great Place To Stay
My sister and I were looking for a pet friendly place about half way between the Twin Cities and Kansas City. What a surprise when we arrived to find a wonderful living room, kitchen plus all the amenities and a beautiful walking path too. Our experience with pet friendly places is that that are somewhat sub standard. I will definitely stay at this place again.
November 29, 2013
Rated 5.0 out of 5.0 by Steve522 Great Hotel and Great Value
When in Des Moines overnight I try and stay here. The staff is friendly. It is a very good value. The rooms are clean, very roomy, and the beds are comfortable. Breakfast is included in the morning. I highly recommend the Des Moines Staybridge.
November 26, 2013
Rated 1.0 out of 5.0 by FF90618 RUDE HOSTESS
THE FRONT DESK LADY ON 11-13- 13 @ 7P.M. WAS CONFRONTATIONAL AND RUDE. OUR POLICE AND FIRE EXCUTIVE PENSION BOARD MEMBERS STAY 1-2 NIGHTS IN THIS HOTEL AND HAVE A MEETING IN THE BUILDING WE OWN NEXT DOOR TO THIS HOTEL EVERY 6 WEEKS.WE HAVE A ACCOUNT WITH THIS HOTEL. . WE HAVE NEVER BEEN ASKED TO FURNISH OUR OWN CREDIT CARD.
WE ARE THE EXCUTIVE BOARD THAT APPROVES THIS CARD!!
THE HOTEL MANAGER KNOWS THAT. THIS LADY ( NOT THE MANAGER ) ARGUED WITH ME OVER THIS. SOME OF ARE RETIRED SO WE KNOW WHEN YOU TAKE OUR PERSONAL CREDIT CARD YOU PUT OUR OWN MONEY ON A HOLD. WE CANNOT AFFORD THIS . WE ARE TRAVING 200 MILES TO HAVE THIS MEETING. WE MIGHT NEED OUR CARD IF WE HAVE CAR PROBLEMS OR NEED TO USE OUR PERSONAL CARD FOR PERSONAL NEEDS!!
THE REST OF THE STAFF WAS EXCELLENT.
November 18, 2013
Rated 5.0 out of 5.0 by malone77 Great place to stay
This is the third year that our family has gathered for a holiday celebration and stayed here. We love it and that is why we keep coming back. The staff is super friendly and greets you like family every time you go thru the lobby. We love the roominess of the rooms and the fridge and dishwasher help with our celebration meals.
Sleeping is great because you don't have any noise from the hallway or rooms above or next to you.
I highly recommend Staybridge!
November 6, 2013
Rated 5.0 out of 5.0 by Steve8888 Made it right
I booked 2 double queen rooms and when I arrived I was told they only had 1 double queen due to a booking problem. Instead of bringing a rollaway into a single king room they took it a very large step further and replaced the double queen room with 2 king bed rooms/suites that were adjouned. And of course only charged me the double queen price. I was very appreciative and Matthew at the front desk was awesome in the transaction. I would recommend this hotel to anyone. Thanks
November 6, 2013
Rated 5.0 out of 5.0 by d490 Credit Card Only??
Reserved the room with credit card. When we arrived I told the clerk I would be paying cash. She related I would have to pay by credit card only. I related I didn;t have an issue with her keeping the credit card on file, just don;t charge it for the room charges and I would pay cash. Nope, she wouldn't do it. I like to pay cash and see no reason why they can't keep the credit on file until I check out to cover any damages. I understand that, but like to pay cash and not have it on a card. Never had this issue with any other major hotel in the country. Was an awesome hotel and everyhting was awesome. However, only allowing credit card for payment, I wont be back.
November 2, 2013
Rated 5.0 out of 5.0 by SaraK Outstanding service and accommodations
We were greeted by Matthew who was very personable and professional as he made us feel welcome.
There were four of us staying in the room and an additional two who were joining us for cards. The room was large enough to
have a table and six chairs so we didn't have to play in the eating area on the main floor. (We borrowed some chairs from the meeting room)
Matthew called us after a couple of hours to make sure everything was okay with our room.
Breakfast was outstanding and the complimentary local paper as well as USA Today were greatly appreciated.
I would definitely recommend this lovely property for either a short-term or long-term stay!
October 30, 2013
Rated 5.0 out of 5.0 by mdj7744 Thank You For A Great Stay
Thank you for always having a Great Place for me to stay.
HOT TUB # 1 the best in the area and open 24 hrs
All easy to work with, clean and easy to get to what more would one want.
October 29, 2013