Rated 5.0 out of 5.0
by cdncruzer Comfortable and spacious room
We had a great one night stay at this hotel. Rooms were very spacious and quiet (even though we were near the elevator). Super comfy bed, nice linens. Free wifi is always nice and was extra special to us as we were able to connect with our son who just got engaged. The full kitchen is awesome. Very convenient to have a full fridge with freezer and ice maker. We did not use the stovetop. Breakfast was good. Food was fresh and tasty. Nice layout for the buffet and table seating. My only recommendation would be to add a garbage can near the waffle maker to dispose of the batter cups and perhaps a bin for the dirty dishes....minor stuff.
Hotel is located near to shopping and interstate. The pool and hot tub are also open 24 hrs. We did not experience the social evening as it was a weekend stay. We got a billing under our door in a.m. even though we had booked on priority points but the staff dealt with it promptly.
April 27, 2013
Rated 2.0 out of 5.0 by Lenny41 Only have one complain
I am one that does not like to complain, but I come through Des Moines quite a few times a year. And I always like to stay here at this location. The only problem I ever have here and it happens to me most of the time, but I don't get a USA newspaper because they are always gone or given to the other guests that stay more than one night at a time? I have been a PLATINIUM CLUB MEMBER for several years now, staying in hotels about 100 + per year, and I was under the impression that platinium club members are supposed to get the USA Today newspaper regardless of how many nights you stay? The gentleman at the front desk in the morning is not very friendly when I ask for a newspaper, always says they are for the other guests that stay longer than one night? Oh well, I will get over it. Just thought I would write something since I always get asked to fill out a survey. Thanks for your time and again, so sorry to complain.
April 23, 2013
Rated 4.0 out of 5.0 by HappyDan Bed was really comfy!
I would stay here again. We came down for the weekend and it is in a great location. The only issues that we had were that there were baseball teams that stayed there also so it was a little loud in the hallways till about 11:00. Wallpaper and caulk in the bathroom had issues but overall a good experience.
April 22, 2013
Rated 5.0 out of 5.0 by Debbiejo Great Place to Stay
We always enjoy staying at the Staybridge. Everyone is so friendly, the rooms are spacious, clean and comfortable. Breakfast is also a treat. Thank you for your hospitality!
April 12, 2013
Rated 5.0 out of 5.0 by Evapet Outstanding Customer Service and Hotel
If you are in the city of Des Moines you MUST check out this hotel. I guarantee you, that it will take only one visit and you will be back again and again.
The staff is AWESOME!! Friendly and most helpful.
The rooms are very clean, quiet and spacious with plenty of room for my computer, my files and all my other nick nacks.
Breakfast foods provide a large variety from delicious oatmeal(my favorite) to fruit, yoghurt, eggs, sausage or ham,bakery items, juice and coffee.
From Tuesday through Thursday in the evening is happy hour ,with beverages and food. Often times when I return to the hotel, I am too tired to go anyplace for food and so I eat right there. What an excellent value!!!!!!!!!
I travel very often with my work and I have stayed at many hotels, but this property by far is my favorite.
Staybridge Suites, you are my home away from home!!!
Thank you for such excellent service and care when I am with you.
Sincerely, Diana B.
April 10, 2013
Rated 5.0 out of 5.0 by me55 Great place to stay
Was late at night when we arrived and was very easy to find.
Like the suite, quiet, no outside noise. The bed was firm. The room is nicely arranged. Awesome beakfast buffet, very well supplied and nice variety. Wonderful, helpful, friendly staff. From front desk, to housekeeping, food preparers, maintanance, every one did an outstanding job to make us feel welcome. Like the pool hours. Will stay again when in area.
March 14, 2013
Rated 5.0 out of 5.0 by Rosie67 convenient location and friendly/helpful staff
The hotel is conveniently located. And, the pet policy is perfect. We've had the occasion to stay here multiple times and each time receive great service and helpful staff. Very positive experience.
March 5, 2013
Rated 5.0 out of 5.0 by golferdude Great Place to Stay
I am a Platinum Priority Club Member and would strongly recommend this facility if you are looking for a great place to stay in the Des Moines area. Convieniently located and a very nice facility with excellent rooms and a very friendly staff.
February 18, 2013