Rated 4.5 out of 5 by 49
Rated 3.0 out of 5.0 by jmp95 pool
we did not feel that the pool area was well maintained
we usually had to ask for towels
guests with children were not respectful of older swimmers
June 23, 2013
Rated 5.0 out of 5.0 by dall Very nice hotel
I really enjoyed my stay at this hotel, plan to stay there on future visits to Buffalo and Niagara Falls.
June 18, 2013
Rated 5.0 out of 5.0 by RunningLadies Clean, good food, nice people
Clean and spacious room. Staff was friendly. Bed was comfortable. The best part was the breakfast bar staff. We had an early morning event and we arrived back at the hotel just in time for breakfast. The breakfast bar was going to close but the staff were so friendly in helping us get our fresh cooked waffles and made sure we had enough to eat. Made us feel that we weren't sliding in at the last minute.
June 3, 2013
Rated 5.0 out of 5.0 by TommieJo Terrific Value
I was relocating to Buffalo and needed a place to stay while looking for a house. Saw low rates advertised for Staybridge and, even though its location is far from my office, decided to try it. Rooms are decent size and have all the amenities: refrigerator, stove top, microwave, dishes, tableware, pots, etc. Big pluses for hot breakfast every morning with many choices and hot meal (one choice) three weekdays. Food was excellent and food bar was always kept immaculate . . . more than one could expect for the hotel rate. Exercise room decent, though not much choice on equipment. Staff was friendly and tried to please their guests. Only drawback was rates rose dramatically after Memorial Day, probably as a result of tourist season, so I had to check out.
May 30, 2013
Rated 2.0 out of 5.0 by Lowes48 Manager won't return calls
Stayed here two nights. Was given a quoted price over phone for two nights stay with AARP discount rate. First night reflected the discounted rate but second night was full rate. I called in to dispute charges and was told to leave a message for the manager. I left message on May 9th and May 10th. Today is May 15th and still awaiting call. Odd I didn't have to talk to manager to give them my credit card information to get my money but now they owe me I do? I still feel the room is overpriced for what you get and the location so here I sit awaiting my money.
May 15, 2013
Rated 4.0 out of 5.0 by JoshuasMom Loved everything but the front desk staff
This was our first stay at the Staybridge Suites. My family and I loved the room (a little small but very comfy), the pool and hot tub and the staff associated with food service. We had no idea there was dinner hospitality when we checked in, but we really enjoyed it. Breakfast was delicious too! The staff at dinner and breakfast were very friendly and checked with us to see if we needed anything. Our only complaint was that the front desk staff were less then friendly. Several times they were standing around talking or hanging out in the dining area, taking up valuable table space (the dining area is very small). I did not feel like the front desk staff were really concerned about the comfort of our staff as the dining staff were.
April 3, 2013
Rated 5.0 out of 5.0 by gonz60641 Great stay
I have stayed in this hotel about 40 nights in the past year while traveling on business. The staff is fantastic, and the hotel is nothing short than the best. I would not stay any place else every time I travel to the Buffalo area.
March 27, 2013
Rated 5.0 out of 5.0 by Zeus007 Very nice suite
My wife & I enjoyed our stay at this hotel. We chose this location because it was close to the First Arena for the George Strait concert.
February 28, 2013
Rated 5.0 out of 5.0 by Payton34 Our Home away from Home
I have stayed all over the world & I have to say that the staffs customer serice and sincerity go way beyond any other hotel I have ever stayed. Sara & Mo, Renee, everyone... made my family & I feel at home. We had a wake & funeral to attend while we staying at the hotel. After the wake my wife & 3 children were welcomed to a sweet card, flowers and cookies for my girls. I cant explain how happy that made us feel during a very difficult time. We will be back often to visit family. I know where I will be staying :-)
December 6, 2012
Rated 5.0 out of 5.0 by Char1991 Family atmosphere!!
The room we had was very spacious and clean. My husband and 2 young children (8,9) loved the hotel. The 2 bedroom suite with full kitchen was very roomy and quiet. We had fun at the indoor pool and was cozy by the fire in the lounge room. We will be back! The manager at the desk was very pleasant when we checked in.
November 1, 2012
Rated 4.0 out of 5.0 by bandcman Nice place when you're away from home
Staff was very courteous; rooms were nice, clean and roomy. Easy access to major thoroughfares to access meetings and restaurants (within a couple of miles). Enjoyed my stay. Easy check-in and check-out. Perfect for my business trip.
October 5, 2012