Rated 4.6 out of 5 by 94
Rated 4.0 out of 5.0 by SZEarl Great breakfast!
We stayed in a two bedroom suite for one night. I wish we could have stayed at least two nights because we didn't get to swim more than an hour before it was time to leave for our concert. The next morning, we enjoyed the theatre room which was awesome!
Pros: comfortable beds, nice pool, great breakfast, great theatre room.
Cons: stained carpet, socials are only on weeknights
September 25, 2013
Rated 1.0 out of 5.0 by Kan22 Customer Service Horrible
I secure two rooms for my family traveling out of state to
Stay and be close to airport and wedding venue.
The night shift front desk staff was rude and talked
Down to us. I had been in earlier that afternoon
To pay for the accommodations. So I knew when
My family got there later they only had to pick up
Room keys... But night shift accused them over and
"Do u have the wrong hotel!!"
Then the pull out had no blankets. Called for
Assistance and they said if you want them you come
I asked for latest check out possible. Twice it was
Confirmed late check out at noon. But they came and
Wanted us out by 9:30am. Will never stay again!
September 24, 2013
Rated 5.0 out of 5.0 by nrslapd30 Great Service
Staff allowed us to check in early and accommodated all my requests.
September 16, 2013
Rated 5.0 out of 5.0 by virchile Pleasantly Surprised!!!!!!!!!!!!!
Never stayed at a Staybridge before, and was not sure how I would like it. Wow, the room was set-up so smartly. Very relaxing atmosphere and great bed. The staff was very friendly and helpful. I will be staying in a Staybridge again for sure. Well done!!!!!!!!!!!
September 9, 2013
Rated 4.0 out of 5.0 by BLGu Overall good experience
This was another good stay at a Staybridge Suites but below the typical excellent stays I have had. Reception and breakfast areas had some problems, notably only warm coffee, but no microwave there to make it hot. Also, I had to go get attendant to make juice machine operational one morning. I also had to often do my own table or counter cleaning in order to eat there.
Room was very nice, typical of all SBS properties, though two problems with this room, though:
1. Room was not made up one day. Not a big problem, as I had towels for the next day, regardless, though I had to go to desk to get more coffee packets.
2. The room phone did not work, though again not a big problem, as I use my cell most all the time, anyway.
September 1, 2013
Rated 5.0 out of 5.0 by cjschul Best hotel we've ever used
We are a military family with five kids and struggle when we are relocating to find places to stay across country. This hotel offered the absolute best accommodations we've ever experienced. We took the kids to the water park while dinner was cooking in the hotel's kitchen instead of having one of us take the kids down and the other having to find something to eat. So, for the price of the room we got access to the water park, dinner, and breakfast which was awesome! But the room itself was amazing. With two bedrooms, two bathrooms, and a living area with another fold-out bed, we all had a place to sleep. We usually have to use blow up beds in most hotels. And it was soooo clean. Additionally, the staff was very helpful and clearly wanted to provide the best experience possible. We are telling all our family members we see this is the best hotel ever!!
August 26, 2013
Rated 5.0 out of 5.0 by Runntt Very impressed.
When we made the reservation, it looked like a good enough value for what we wanted. We were meeting my sister and her family as they traveled across the country, and wanted to take the last chance to spend some time together before they were thousands of miles away instead of hundreds.
Every time we turned around, the staff just kept making it better. My sister called from the airport while I was checking in, to inform me that the rental company with whom they had their reservations was out of cars. Leigh at the front desk was awesome. She said that the shuttle could go and get my sister. When she subsequently found that they didn't have a driver at that moment, she told me to let my sister know to take a cab, and the hotel would cover it.
The water park, was just big enough for all of us to have a great time, and was included in the cost of the room, as was a full breakfast buffet. The water slide was great, and was actually up and running for more hours than were posted.
The rooms were large, and very clean. The kitchenette in every room made it possible for us to cook meals for nine, and save even more money. Pots, pans, utensils, cups, and glasses were all on hand.
By the time we were ready to go, my opinion of the value had changed. Figure in the pool, breakfast, and money saved being able to cook for nine, and the entire stay was incredibly cost effective.
I can't wait to go back! My kids had a ball! The adults had a ball. I want to try the theater room!
August 22, 2013
Rated 5.0 out of 5.0 by zemogmk Very enjoyable
The hotel and Staff made my wife and I very comfortable while we stayed at the Staybridge Suites in Salt Lake City!
August 21, 2013
Rated 5.0 out of 5.0 by Zjgrant This place is awesome!
This was not our first stay. We have stayed before and we are always happy with the room, staff, and all accommodations. We had to wait on this trip to get into the hotel as all the rooms were booked when we arrived to town. The place we stayed at was more expensive and not well-maintained, so we were elated to get here and into our suite for the remainder of our stay. The kids love the water park and the rooms are always clean and well maintained.
August 21, 2013
Rated 5.0 out of 5.0 by Luigi59 Front desk helpful, suite excellent, breakfast/social food service great
The front desk personnel were very courteous and helpful. The 2 bedroom suite was very well priced and great value. Rooms were clean, beds firm and comfortable, and quiet. Hot breakfast very good quality and social nites (Tuesdays, Wednesdays, and Thursdays) with good food and drinks. There's even an outdoor fireplace patio with romantic ambience. Kids will love indoor water resort (although small in size) next door at the Holiday Inn. Indoor mall only five minute drive away and numerous good family restaurants within walking distance. Very conviently located across Maverick Center for concert and sports venue.
Overall a very pleasant and relaxing stay worth it's price.
August 2, 2013
Rated 5.0 out of 5.0 by NJG412003 Very Family friendly
We were very impressed with your accomodations, clean, nice room, and friendly and helpful staff. But most of all very family friendly. My grandkids loved staying there.
August 1, 2013
Rated 5.0 out of 5.0 by Karolus A great experience
Our recent stay at the STAYBRIDGE in Salt Lake was the first time we used such accommodations. We usually stay at Holiday Inn Express. We were very impressed by the excellent accommodations and the very good breakfast that was provided.
July 27, 2013
Rated 3.0 out of 5.0 by slcvisitorjuly13 nice hotel with a few issues
Nice hotel but expensive considering lack of evening refreshments,
broken hot tub, exercise equipment that need repair, and bathrooms that were sparse.
Greeter was very nice, but front desk staff curt.
July 13, 2013
Rated 5.0 out of 5.0 by brae131 Wonderful experience!
This was our first stay at a Staybridge and we will definately be back. Our grandchildren loved the pool area and we loved the happy hour! This Staybridge is perfectly located because it is close to mass transit and the highway, and there was plently of parking.
June 17, 2013
Rated 3.0 out of 5.0 by FrequentTraveler1379 Nice hotel with below average management
The hotel is a typical Staybridge Suites which I find comfortable and convenient for work travel.
June 15, 2013
Rated 5.0 out of 5.0 by jhsidaho Perfect Place for Families
We stayed here one night after attending an event at the nearby Maverik Center. There were five of us, two adults and three children. We had the two bedroom and two bathroom suite and it was perfect for our family. If we stayed somewhere else, we would have needed two rooms, so it was nice that we could be together. The hotel itself and the rooms are nice and clean. The staff was friendly. The breakfast was good. The water park is a great bonus. The kids loved it and so did mom and dad. The kids are already asking to go back.
May 7, 2013
Rated 5.0 out of 5.0 by AJab Great service and convenient
I took my family to spend the weekend in Salt Lake City; location of the hotel is very convenient and service was great; kids had a blast in the water park. Rooms were clean with adequate space. I definitely recommend this stay bridge suite.
April 19, 2013
Rated 4.0 out of 5.0 by Papela82 Great Family Resort
We stayed overnight here and my daughter and her cousins enjoyed the pool very much. They swam around for about 3 hours and the room was very spacious and accommodating. Me and my wife slept on the king size bed which I wish I had in my own room. I wish we stayed another night but I definitely would go back. The breakfast buffet was filling with eggs, sausage and waffles. Thank you!
April 13, 2013
Rated 5.0 out of 5.0 by Alison58 Extremely clean, pleasant room, great breakfast, great service
We were pleasantly surprised with our room. Refrigerator with ice maker, two burner stove, microwave - real glasses (no paper cups).Front counter staff were very nice. Staff appeared to treat each other with respect no matter what their 'position'. I noticed one man who appeared to be a manager, speaking in Spanish to the housekeeping and maintenace staff and always said 'thank you and their name' after making his request. I was very impressed with his professionalism.
April 11, 2013
Rated 5.0 out of 5.0 by NURSEGRACE WHY STAY ANYPLACE ELSE?
I HAVE YET TO FIND ANY STAYBRIDGE SUITES THAT HAS LEFT ME UNSATISFIED IN ANY WAY. FROM THE WELCOME AT THE FRONT DOOR TO ALL STAFF ALWAYS SAYING HELLO AND WILLING TO MAKE YOUR STAY THE BEST.
ON TOP OF ALL THAT..... IS BREAKFAST AND THE SUNDOWNER RECEPTION. I DID NOT GET TO EXPERINCE IT ALL WHILE IN WEST VALLEY SALT LAKE STAYBRIDGE BUT I HAVE IN OTHER STATES.
WHY STAY ANYPLACE ELSE? THEY SAY YOU SHOULD NOT PLAN A VACATION AROUND A HOTEL BUT I LOOK FIRST FOR THE CLOSEST STAYBRIDGE SUITES BEFORE PLANNING MY TRIPS..
THANK YOU TO ALL THAT MAKE STAYBRIDGE THE BEST AND TO THE MANAGEMENT THAT SEES TO IT THAT THEY DO.
March 21, 2013
Rated 5.0 out of 5.0 by Twin2 First Time Guest - Will Stay Again
Very nice rooms and comfortable beds. More amenities than I expected and good value. Will definitely stay here again.
March 20, 2013
Rated 5.0 out of 5.0 by Darnold State Employee
I work in the Salt Lake Area on weekends several times a month. This is such a great facility and I would recommend it anyone traveling either for business or pleasure.
The staff is one of the best they are so willing to help meet your needs and are always so friendly.
The rooms and entire facility is very clean and located in a very nice area. Easy access to the interstate to get to other parts of the valley.
Thank you for your service and I look forward to my visits
January 17, 2013
Rated 5.0 out of 5.0 by Yamaha12 Great Family Experance
We stay at a lot of hotels in Utah and Staybridge is by far the best place we stay we have 3 young children and they love the water park it is a great family place, very nice rooms, and very acomadating. We plan on going back in a couple of months thanks again on making our stay a great one thanks again...
January 16, 2013
Rated 4.0 out of 5.0 by kingofsling No Waterslide on!
I own a business up the street from this Staybridge, so our staff which is mostly family, voted on taking our company Christmas party to Staybridge mainly for the outstanding waterpark. The waterslide wasn't turned on, much to everyone's disappointment. The desk said it was due to no lifeguard. I filled out the online survey expressing our sadness and complimenting the good things. A day later I received a call from mangement apologizing! To their credit as he pointed out, it does show the waterpark hours on the website to be open on the weekend. Still the pools were filled with families and couples using the facilities that wednes day night. Come on Staybridge, this is Utah where families travel with kids!
Now for the good stuff. We booked a 3 bed suite with kitchen and family room that was absolutely beautiful. Beds were comfy, and they even had pillows in the closet if you liked a different type! Room was comparable to most 5* hotels I've stayed at.
They even have a free buffet midweek which is nice, however we had a company dinner that night and didn't take advantage of it. The morning free breakfast buffet was quite excellent as far as chain hotel free breakfasts go...far better than any we've experienced in that class.
All the staff was extremely polite and friendly, more so than any other hotel we've visited, They even have a wheel of fortune to spin, earning extra priority points.
All other amenities were topnotch, and free parking.
Fix the waterpark slide issue and you earn 5 stars definitely!
December 29, 2012
Rated 5.0 out of 5.0 by KimA Great place to stay!
We visit family in West Valley once a year. Sometimes one or two rooms to as many as six. We love staying here. The rooms are clean and comfortable. The staff is friendly and helpful. We will stay here whenever we come to town.
November 2, 2012
Rated 5.0 out of 5.0 by JackieB Staybridge Suites
I always stay at the Staybridge Suites in West Valley. The staff is always friendly and helpful.
October 21, 2012