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Candlewood Suites Longview

Candlewood Suites of Longview welcomes you to East Texas. We want you to feel like home in your hotel! Guests for extended stay or a few days relax in apartment style spacious studio suites, including satellite channels on flat screen televisions, free Wi-Fi, and full kitchen amenities. Candlewood Suites also offers free laundry facilities and an exercise area for added convenience. Our Candlewood Cupboard is always open with items for purchase; however our fresh hot coffee is always free. Within walking distance are shopping, entertainment, and dining. You can always unwind in the covered patio, and cook on our full size grills. Central located to area companies including Eastman Chemical, Good Shepherd Medical Center, Longview Regional Medical Center, Trinity Industries, Caterpillar, US Steel, Cameron, Letourneau University, Schlumberger and East Texas Regional Airport. Ask our staff about current events and entertainment around Longview. We hope you will be our guest, always welcoming you with a smile.
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Information rapide

Points forts de l'hôtel

  • Laverie automatique sur place
  • Service complet de ménage
  • Le service à Internet standard sans fil est gratuit pour tous les membres
  • Centre de fitness disponible sur place
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Il est difficile de laisser votre meilleur compagnon à la maison lorsque vous voyagez pendant de longues periods, donc nous proposons l'expérience d’un séjour prolongé avec votre animal de compagnie.

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Que vous réserviez des suites pour une réunion de famille ou pour les besoins de formation de votre entreprise, les hôtels Candlewood Suites peuvent accueillir votre groupe.

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Faites de l'exercice quand vous le voulez : les portes de la salle de sport Candlewood Gym sont toujours ouvertes avec de nombreux équipements d'aérobic et de cardio. Vous pouvez ainsi facilement faire vos exercices habituels.

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Dans les hôtels Candlewood Suites®, nous voulons que tous vos sens fassent l'expérience du confort.

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Candlewood Suites Longview
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
93%
Recommander cet établissement

Impression générale

4,6

en fonction de 517 avis
93%
Recommander cet établissement

Ratings Breakdown

517avis

  • 5 Étoiles
    411
  • 4 Étoiles
    63
  • 3 Étoiles
    13
  • 2 Étoiles
    12
  • 1 Étoiles
    18

Great place to stay for evacuation.

By

septembre 16, 2021

It wasn’t a 5 star resort, but it had everything we needed to be comfortable during our evacuation from Hurricane Ida. The kitchenette, the washing machines, and gym were great for our needs. Loved the fresh popcorn too!

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Surprised, and pleased!

By

août 24, 2021

We looked for several hotels that would allow us to bring out small dog. Their pet fee was not outrageous and the dog slept the entire night without disturbance. That never happens at home.

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Great road trip stop.

By

août 20, 2021

I love being able to do laundry while on a road trip, and I was able to stay on the first floor very close to the laundry.

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They changed my confirmed room without any notice.

By

août 18, 2021

platinumelite

On June 26, 2021, I received confirmation of my reservation for August 11-13, 2021, for a 1 Bedroom Ste with 1 King Bed at Candlewood Suites, Longview, Texas. I booked this through the IHG Website. On August 10, I phoned Candlewood Suites in Longview, Texas and spoke to Morgan and he confirmed that I was booked in a 1 Bedroom Ste with 1 King Bed at Candlewood Suites, Longview, Texas.

However, when I checked in to the Hotel at the front desk on August 11, I was not told that my reservation had been downgraded to a Queen bedded room. It was only when we arrived in the room that we discovered the bed was small. We thought maybe all rooms were queen bedded.

Upon check out on August 13, when I inquired at the front desk as to why the bed was smaller, I was told that my reservation had been changed to a Queen bedded room. They could not give a reason as to why or when it had been changed, or by whom, but that my rate had been discounted and I had been given 500 points.

Additionally, as an Ambassador Card Holder, I had to beg for my room to be serviced. All in the name of Covid, even though my wife and I had had our second vaccination injection months earlier!!! Covid cannot continue to be blamed for lack of acceptable customer service.

As an Ambassador Card Holder with IHG, I would have thought that I should have been notified of this confirmed room reservation change prior to arrival, as they have my phone number and email on file. Surely they should have notified me at check in that my reservation had been changed. I would have thought that in light of this deception, I should have been given a free night, as other Hotel Groups, where I am a top tier card holder, would do. Perhaps I should give all of my business to the Marriot Group where I do not have to pay to be a Platinum member and where I have never been treated so impersonally.

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