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宾客评论

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
86%
推荐此酒店

整体体验

4.4

基于 1706 评论
86%
推荐此酒店

Ratings Breakdown

1706评论

  • 5 星级
    1109
  • 4 星级
    317
  • 3 星级
    138
  • 2 星级
    63
  • 1 星级
    79

Great Hotel except for dining options

By

2020 十一月 21

The hotel is clean, and the staff are competent and friendly. My only issue is that room service is suspended due to covid, and the restaurant has limited hours. The only option for a meal outside of those hours is to have something delivered as there are no dining options within walking distance.

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Parking

By

2020 十一月 17

Paid for $1 parking parking as IHG member. No information provided as how to avail of $1 parking. Had rental car that friend took to airport in morning to catch flight. Couldn't get out of ramp without paying $16.50. This was for stay 11/11/20.. I discussed with front desk who said she should have buzzed front desk, however, how were we to know? They would not reimburse for parking or revise my "parking package". I was not happy paid extra for room and then $16.50 for parking in addition.

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Exceptional Hotel

By

2020 十一月 15

club

Hotel was very clean and comfortable. Soneil ( hope I spelled her name right ) at the front desk went above and beyond to make me comfortable. Wish all guest service agents were like her.....your very lucky to have her

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UN DESCANSO ESPERADO

By

2020 十一月 09

club

Habitacion comoda, personal amable cerca al aeropuerto.
Recomendable. La piscina estuvo divina

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Great beds, clean and spacious

By

2020 十一月 04

platinumelite

This hotel is in a great location. Close to the airport and the cruise port. Short drive to pretty much anywhere you want to go. We drive to Lauderdale by the Sea and also to Hard Rock Casino. Also, the staff was extremely friendly. The rooms are spacious and clean . Can’t beat it!

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Clean and comfortable

By

2020 十一月 03

club

Clean and great comfort. Restaurant was short staff and service was awful!

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I expect better from Crowne Plaza

By

2020 十月 31

1. No complimentary coffee available, I refuse to pay $3.00 for a coffee!
2. Rooms recently remodeled but lights at the bed are not adjustable and LEDs are extremely bright.

I have been an IHG member for a long time, but I am seriously thinking of staying somewhere else when I am in Ft. Lauderdale.

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My Stay at the Crowne Plaza

By

2020 十月 28

club

Great service and friendly environment. Hotel was well maintained and well organized. The staff was extremely helpful and courteous. The restaurant and bar was very comfortable and relaxing. The restaurant staff were very accommodating and courteous. I will always make a special effort to return to the Crown Plaza. It is conveniently located and close to areas that I need to conduct business.

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A problem we encountered

By

2020 十月 26

club

Your shuttle to the airport was very late, and your staff called a cab for us to try and make our flight. We were given directions to contact the manager of the hotel to be reimbursed. I have twice attempted to contact the manager, but the girl who answers his calls could not be more rude. She has refused to tell us when he will be able to be contacted and won't have him return my call. She can't be bothered!

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My stay

By

2020 十月 21

club

My parents had a really nice getaway there for their anniversary they expressed how perfect everything was I really wish I could remember the front desk agent’s name but she was really nice and allowed me to check in early to decorate the room for them and make the weekend very special and it was

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Pillows were too hard

By

2020 十月 21

Rooms were clean, but I didn't get any room service, the next day

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Fantastic hotel and location

By

2020 十月 18

platinumelite

I have stayed here before. When i have business in the area this hotel is perfect. Location. Access and the service is at the top!

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