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宾客评论

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评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
87%
推荐此酒店

整体体验

4.2

基于 1453 评论
87%
推荐此酒店

Ratings Breakdown

1453评论

  • 5 星级
    781
  • 4 星级
    416
  • 3 星级
    126
  • 2 星级
    68
  • 1 星级
    62

Great service

By

2021 五月 11

Rooms were very comfortable and clean, couldn’t ask for better staff, very friendly and helpful. Food was very good and room service was very quick. Definitely stay again

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Comfortable hotel for business trip

By

2021 五月 02

Stayed here one night for a course nearby.
Comfortable and reasonable price for quality and comfort offered. Could be better connected to Surbiton station if a free shuttle transport would have been offered.

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Lovely hotel and great price

By

2021 四月 29

club

I recently stayed at Crowne Plaza for a business trip to London. The price of the room including parking and breakfast was great. The breakfast selection was very good too. So much food for the price. Perfect service from all the staff we saw during our stay - very helpful.
My only issue was the pillow was too hard but i still slept well.

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Short weekend stay

By

2021 四月 29

Great check-in experience, Liis was exceptional, caring

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Be back again soon

By

2021 四月 27

Great stay here, a very well kept hotel with super friendly and helpful staff. The food was very good and delivered timely.
The hotel felt looked after and was very clean an very comfortable. There was a slight lighting problem with my initial room, so I was moved and upgraded, without any fuss, to a club room :)

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Amazing breakfast

By

2021 四月 27

A good solid hotel, reasonable price, good comfy bed and nice ambiance

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Perfect Stay

By

2021 四月 26

Great Stay, lovely room, everything so relaxing and was the perfect location for my business meeting

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Value for money

By

2021 四月 24

platinumelite

Overall a good stay , apart from the issue with property going missing

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First class service

By

2021 四月 23

Excellent location
Very comfortable room
First class service from very attentive staff

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Good stay at difficult time

By

2021 四月 22

Stayed for one night with my wife on a business trip connected with family estate, Staff were great, helpful and accommodating. Room was clean, bed and nights sleep comfortable. My problem is the bathroom - see through door by toilet, shower controls stick and difficult to work - the hanging storage is minimal and the lighting a bit dim. Not enough to put me off - we're booked again later in the year - but definitely opportunities for improvement.

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clean hotel, well presented with friendly staff

By

2021 四月 19

platinumelite

friendly staff, well presented hotel, will certainly use again when in the Kingston area

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Was an OK stay.

By

2021 四月 17

Room - tick (but dark colours - very business like)
Reception and check out - tick
Dinner - tick (I'm vegan and still had adequate choices)
Drinks - very pricey
Breakfast - lacking. Employer paid so I didn't check prices but felt vegan breakfast let whole stay down. No cereals with soya/oat or whatever milk. They provided marmalade ONLY to go on the rolls. I don't like marmalade and given its room service, no chance to change it.
Coffee in room offered no plant based milk and biscuits were shortbread (not vegan).

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