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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 494 reviews
88%
Recommend This Property

Ratings Breakdown

494reviews

  • 5 Stars
    273
  • 4 Stars
    137
  • 3 Stars
    42
  • 2 Stars
    31
  • 1 Stars
    11

Personnel accueillant

By

22 March 2017

club

Très bel hôtel , chambre confortable, Dilma te le prix du parking

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Business stay

By

18 March 2017

Stay was ok, they forgot to acknowledge IHG status and allocated room was not a club member, booked taxi didn't come, when we checked it was clear they forgot to book causing us to be late for business function

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気持ちよいスタッフの対応

By

16 March 2017

チェックイン、チェックアウトの手続きをテキパキとしてくださいました。また笑顔を絶やさず、はっきりとした説明で、最初から心地よい気分になれました。

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Top

By

15 March 2017

club

Lit super. Chambres silencieuses spacieuses très propres confortables et fonctionnelles. Service très agréable et à l'écoute de la clientèle.

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Just a very good hotel

By

12 March 2017

Feeling comfortably cosseted at the CP Brussels Airport

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Quality Stay

By

12 March 2017

club

Stayed there for one night with a business conference scheduled the following day. Reservation was originally made at wrong Crowne Plaza. Front desk attendants helped clear up the incorrect booking and gave a great rate on a room with early check-in. Conference room the following day was beyond expectations. Very satisfying stay.

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Stay

By

12 March 2017

club

All ok, except air quality.
Personall a little junior in their dealings with you.

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Hotel Service

By

11 March 2017

The staff was extremely professional and answered and addressed my questions and concerns

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IHG excellence

By

09 March 2017

At Crowne Plaza Brussels, the staff welcomes the weary traveller with a smile and great service as an IHG customers. Hotel is comfortable for both business or pleasure.

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Problem free stay

By

03 March 2017

platinumelite

Nice and easy stay in a convenient hotel near our office. Price is still on the high side.

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Another great stay

By

03 March 2017

As always this hotel meets the highest expectations. Staff are excellent.

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Wonderful hotel, convenient location

By

28 February 2017

Everything was very nice at the hotel. I received a room upgrade and was very pleased. The staff was friendly and helpful. I took the airport shuttle to catch the train into Brussels - 15 minutes away. It was very convenient. I do like the Crowne Plaza hotels and I have no complaints about the other ones that I stayed at, but I would say this is one of the nicer ones.

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