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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property

Overall Experience

4.1

based on 1150 reviews
74%
Recommend This Property

Ratings Breakdown

1150reviews

  • 5 Stars
    494
  • 4 Stars
    401
  • 3 Stars
    143
  • 2 Stars
    62
  • 1 Stars
    50

虽然旧了点,还是住得蛮舒服的

By

23 July 2017

虽然旧了点,还是住得蛮舒服的,服务人员的服务意识还不错,位置也不错,吃饭,购物,出行都挺方便的…春熙路旁边,有几家吃的还不错~其实酒店中餐厅出品也还可以~

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设施和装修比较老

By

23 July 2017

酒店设施和装修比较陈旧,入住该酒店主要因为地理位置,性价比一般,但酒店员工服务很专业、热情。床也不大。

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位置绝佳,设施待提高

By

21 July 2017

club

地理位置绝佳,紧邻春熙路,吃喝玩乐很方便。但酒店时间装修偏长,有待翻新。房间内干净,但浴缸太矮,淋雨的莲蓬头水量偏小

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Hôtel bien situé et service efficace

By

20 July 2017

Cet établissement très bien situé dans le centre de Chengdu offre tous les services de la marque. Un seul bémol, si la chambre était particulièrement spacieuse et bien aménagée, la moquette présentait plusieurs très larges auréoles de tâches mal nettoyées et les équipements de la salle de bain laissaient à désirer ;
pommeau de douche fixe sans doute encrassé, flexible de douche et bouchon de baignoire absents.

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一次噩梦式的住宿体验

By

20 July 2017

club

地理位置得天独厚,硬件有些老化,但是软件十分的差,从办理入住到退房,根本没有体现出应有的水准,是我住过最差的皇冠假日酒店。总是逃避问题,不能解决问题,需要靠客人自己解决问题。实在是无语。

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优质服务

By

20 July 2017

地理位置超好,带家人来逛街特别方便。酒店服务不错!前台接待表现的很专业。听说我们是来旅游的,主动提供了城市地图。还介绍了好吃的火锅店。点赞!

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还挺失望的

By

19 July 2017

除了位置还比较好,也没有太多优点了。

叫了车从机场到酒店,下车的时候根本就不知道礼宾在哪里,没人开门没人拿行李,前台接待人员很散漫,根本不抬头看客人。(退房的时候也是,都没有人引导,三个服务人员接待两个客人,就让其他客人这么干等着)。订了行政楼层,但是给我一间非行政楼层,进去之后发现房间小,靠近电视机柜的地毯上还有成团的灰尘,床单不够平整,浴室毛巾挂得歪歪扭扭。简直不敢相信。
要求换房,前台人员推三阻四一点都不爽快。
可能因为酒店实在太老了,感觉很old school,洗手间挺差劲的,淋浴头坏了,也没有化妆镜。房间空调不够凉。

行政酒廊的服务员也是,我人都站在门口了都不带打招呼的,走过来看着我不吭气也不问客人需要,等着我自我介绍还是怎么的?
早餐的食物也摆放好简陋。

电梯速度很慢,并且居然不需要刷卡就可以任意进出!这太不安全了!!!半夜三点钟就听门外美团外卖敲门给隔壁送餐,这隔音也是太差了。一个女孩子出差快被吓死了好吗!

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酒店很旧,服务还行,整体一般。

By

19 July 2017

platinumelite

酒店很旧,服务还行,早餐很差,整体一般。
酒店很旧,服务还行,早餐很差,整体一般。
酒店很旧,服务还行,早餐很差,整体一般。
酒店很旧,服务还行,早餐很差,整体一般。

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快適な客室

By

18 July 2017

成都で安心して泊まれるホテルだと思う。値段もリーズナブル。あと、チェッイン、アウウトの時間をもう少し短縮してもらいたい。

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Things to be improved

By

17 July 2017

club

Carpet is a bit old and dirty in some area.
Wifi connection is bad and unstable and should be improved.

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前台接待非常不错

By

17 July 2017

club

可以主动向入住的客人提出有关的服务范围及会员权利等, 而不是被动式的提供优质服务..................................................................................................

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整体服务一般

By

17 July 2017

club

酒店位置不错,早餐丰富,但是其他餐饮性价比不高;设施成旧;为散客考虑欠妥当,给我们的住宿造成了不是很愉快的印象。

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