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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 591 reviews
96%
Recommend This Property

Ratings Breakdown

591reviews

  • 5 Stars
    458
  • 4 Stars
    94
  • 3 Stars
    20
  • 2 Stars
    10
  • 1 Stars
    9

Attentive service

By

11 November 2019

The staff provided friendly, personalized and helpful service. The rooms are comfortable and extremely clean.

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Great Place to Stay!

By

07 November 2019

It was a great place to stay! The staff was great, and the place is very clean.

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Bad experience at the restaurant

By

07 November 2019

club

This is my favouritae hotel in NZ, I stay here regularly for business trips but unfortunately I had an unpleasant experience at the restaurant in my last stay. The kitchen misplaced my order and i was waiting for more than 1hr for my food to arrive. The staff at the restaurant need more training to deal with situation like that. I was hungry, tired and angry. I finished the meal at 10pm. It put me off from going back to the restaurant the next night.

I sent an email to complain by detailing my experience at the restaurant. I received an apologetic email but i guess as a IHG reward member, i was hoping for at least a phone call or a complimentary voucher of some sort.

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Perfect location

By

07 November 2019

Highly recommend without a doubt, great location, easily accessible, good parking facility

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Noisy room. Good location. Lovely check in staff

By

07 November 2019

Could not sleep. The room was extremely noisy
I rang to front desk and informed them only to be told to turn the air conditioner on auto and it should be quiet.. no.

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Well Done Crowne Plaza ChCh

By

05 November 2019

club

Excellent stay , friendly helpful staff , I will be back!

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Excellent value for money

By

31 October 2019

Although surrounded by a lot of building work this hotel (we were on the top floor) had lovely large rooms and large shower. The lobby is fresh and I was very pleasantly surprised by the quality of the restaurant food and wine. Service was impeccable throughout.

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Enjoyable stay with great staff!

By

31 October 2019

Great place to stay with exceedingly helpful friendly staff!!

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Great room, lovely view

By

30 October 2019

Were upgraded to an exec room, lovely view from the 16th floor. Bed was extremely comfortable, spacious bathroom, and lovely amenities. Breakfast was great also.

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Conference stay in Christchurch

By

30 October 2019

club

Great location. Very helpful concierge service. Comfortable bed

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Good Hotel in Christchirch Central

By

29 October 2019

club

Spacious room n location is convenient. Check in and check out experience was good.

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Excellent stay for work

By

27 October 2019

platinumelite

Good at all levels. Service very good and the state of the rooms and cleanliness is second to none.

Peter

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