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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 1665 reviews
93%
Recommend This Property

Ratings Breakdown

1665reviews

  • 5 Stars
    1126
  • 4 Stars
    394
  • 3 Stars
    78
  • 2 Stars
    32
  • 1 Stars
    35

Great Hotel with Amazng Service and Food

By

4月 02, 2020

club

It was an amazing hotel with great services and food. The room was fantastic too.

The staff here are amazing, and customer service was top notch. We usually ate at Spice Island, and it was fantastic. The chefs, service crew and managers were all great!

I will definitely recommend this hotel to anyone. Very worthy for the price.

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Good accommodation for travellers

By

4月 02, 2020

Good Hotel for leisure and business travellers. The Hotel is within easy accessibility for guests.

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Excellent Customer Service at a challenging time

By

4月 01, 2020

club

We were in Dubai for a few days prior to a cruise.
Because of Coronavirus the cruise was cancelled so we had to remain for a few days more to sort out our flight home.
We highly recommend this hotel.The level of Customer Service is second to none with all staff exceeding our expectations.It was a difficult time as things in the hotel were changing daily because of the virus but it was managed professionally and we thank the management and staff for their attention.
.

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Our preferred stopover hotel

By

4月 01, 2020

Hotel position is close to the airport and City. Staff are friendly and efficient. Rooms are comfortable and clean. Our regular stopover hotel when passing through Dubai or stopping for a few days.

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Crown Plaza stay, excellent staff and great hotel in good location

By

3月 22, 2020

club

Stayed at the Crown Plaza for 4 nights during the corana virus out break in mid March. The hotel was great with plenty of cleaning and hand gel everywhere, the staff were the most polite and courteous we have encountered in 45 years of travelling. Unfortunately because of government restrictions parts of the hotel facilities were not available (gym, spa, swimming pool and bar) but access to the club lounge was fine and the service was attentive with a good choice of food and beverages.We dined at Spice Island for breakfast and dinner where the food was served hot and fresh with a varied menu,excellent.(Thank you Sheila)
Thoroughly enjoyed our stay in difficult and trying times.
Well done Crown Plaza 5*, will be our go to hotel when we next return to Dubai.
Gary

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Amazing Service

By

3月 22, 2020

club

All the staff that I’ve met were wonderful people. Willing to take care of your every need. Would highly recommend this hotel for business

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Comfortable

By

3月 20, 2020

Very comfy and good services. I booked for 2 rooms and got connecting rooms. Perfect for me and my family. My children are very happy.

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Séjour confortable

By

3月 15, 2020

club

Bon séjour en famille. L'hôtel correspond bien à quelqu'un qui veut visiter Dubaï pas pour y rester 24/24. Le personnel des sympathique et professionnel. Le petit déjeuner est riche et bon. Très bon rapport qualité prix

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Dining

By

3月 15, 2020

club

Very good setting and quality of food. Alcoholic drinks are too expensive

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Value for money

By

3月 13, 2020

club

Clean family friendly hotel situated in a ideal area for shopping and transportation to other parts of Dubai.

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Great service

By

3月 12, 2020

club

Great service, excellent staff,very spacious room,comfortable bed,very smooth check in and check out,breakfast was very good lots of choices. Definitely stay again, and recommend every one.

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Mr sidhu

By

3月 10, 2020

club

All good hotal nice and tidy all sevice good and helpfull

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