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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 568 reviews
94%
Recommend This Property

Ratings Breakdown

568reviews

  • 5 Stars
    402
  • 4 Stars
    121
  • 3 Stars
    23
  • 2 Stars
    17
  • 1 Stars
    5

chicago

By

28 March 2017

platinumelite

great hotel will be staying on our next visit to chicago.

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I love this place!

By

25 March 2017

club

This hotel is consistently a good experience. They seem to take pride in the hotel appearance and the needs of their guests

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Temperature in the room

By

21 March 2017

This should be improved. I adjusted the thermostat and did not work well. Also there was no amenity or points offered to me when I checked in. I later called the front desk around 10 PM CST and no one responded to my call.

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Choose the CEO SUITE

By

21 March 2017

club

Loved the hotel, location and ambiance. Few minor mistakes by management but overall great experience

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Relaxing room and outstanding employes

By

20 March 2017

club

A spotless location and very very pleasant environment. I will return very very soon. I felt very secure with all of your security in place. The ice cream was so so good. It would not hurt to have more snacks around. I am a senior, 71 years old. More ice cream please. Please consider more variety of foods and deserts.

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Business trip

By

18 March 2017

club

The hotel is very niice. My room was beautiful and the bed was very comfortable. I enjoyed a delicious meal at the Restuarant. I will stay there again. Highly recommended

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Good location and friendly staff

By

17 March 2017

platinumelite

We enjoyed the hotel amenities and lounge/bar. we had two small children who also enjoyed their stay and the pool with us. we recommend this hotel to others traveling for business or in our case leisure.

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Don't bother.. better choice available

By

15 March 2017

club

Poor internet. Lousy property.. bar thats shuts early.. no water provided

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Very nice room and ammeneties

By

13 March 2017

the room was very nice and updated. bathroom has large tub and shower with a rainfall shower head. Received a free upgrade for being an IHG reward member.

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Friendly Staff and great service

By

13 March 2017

club

The hotel was very nice and the staff was very friendly and accommodating.
Beds were more comfortable than most hotels, but I still ended up waking up a few times during the night. The sleep kit was nice.

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Kia training.

By

11 March 2017

club

Everyone was always nice as always. Never had a bad time there.

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Great value

By

05 March 2017

platinumelite

Very nice hotel for a very reasonable price. The survey REQUIRES 50 characters so now I'm randomly typing just to meet the minimum requirements. Hope I'm there. Hitting next now.

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