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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 1482 reviews
83%
Recommend This Property

Ratings Breakdown

1482reviews

  • 5 Stars
    799
  • 4 Stars
    339
  • 3 Stars
    142
  • 2 Stars
    108
  • 1 Stars
    94

Nice, but sloppy

By

11 November 2019

club

The hotel staff were nice, however the cleaning staff neglected cleaning certain parts of the bathroom, which was gross and visibly noticeable. Additionally, the cleaning staff did not replenish all the items for the coffee machine,such as cream and sugar. When I called the front desk they informed me someone would bring these items right up, but they never came. The front desk also seemed a little understaffed. There is also some construction going on and there is no sidewalk access from one corner.

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A good place to get a comfortable break.

By

08 November 2019

club

Front desk was personable and professional.
Survey can take a little too long to complete.

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Awesome staff and accommodations.

By

07 November 2019

Matthew Little and his staff are simply put, ROCKSTARS!!!!!!
He and his staff will pull out all the stops to ensure your stay with them is nothing short of top notch. If something isn’t right, they will fix it. You need something they’ll make sure you get it.

I can’t say enough about this staff and location. We have stayed here in the past and will use again on our next overnighter in Harrisburg.

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A great night's rest ,at a fair price

By

02 November 2019

It's very rare that I give a place at 10 and it's very rare that I write a review, but I must admit the staff at the Crowne exceeded my expectations. With a special shout out for the parking and security team. We felt safe, and well looked after.

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Everything was in place

By

28 October 2019

club

My short visit to Harrisburg was made perfect by landing in a comfortable room with a great bed plus all the amenities I needed. Arrival and departure experiences were excellent. Finally, the location met my needs, but the overall guest experience exceeded my expectations.

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Great experience

By

26 October 2019

club

I was in to deliver a talk and used all the amenities I was able to . Great experience from start to finish.

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Outstanding Hotel and Staff -- Highly recommended!

By

23 October 2019

club

I recently attended a convention, as a vendor, for the PA Council of the Blind, held at this hotel.
The staff, from valet attendants, to restaurant, to front desk, to concierge was outstanding! Every staff member was always smiling said "hello" to all guests as they passed them in hallways, lobby, etc. Was remarkable. The manager was always visible and had a smile on his face as he made sure all was running smoothly.

Our room was spotless, and we were able to check in early-- bonus! :)
The beds were so luxuriously comfortable and we could regulate the room temperature. Bathroom was also spotless. It was really nice to have a Keurig coffee maker and refrigerator in our room, too.

The restaurant staff was extremely polite, courteous and accommodating, especially, as I observed, to the visually impaired guests- approximately 150 guests. Food was excellent!

I was there for two days and felt completely safe and at ease in this hotel.
Highly recommend

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Best hotel bed ever

By

23 October 2019

platinumelite

There were new mattresses in room and they were the most comfortable we’ve ever had at a hotel. Slept great.

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Exceptional experience all around!

By

20 October 2019

club

Very warm and hospitable staff. Toni and Max made me feel totally at home. The entire staff was amazing! The renovated rooms are very nice. I highly recommend this property - I won’t stay anywhere else when visiting Harrisburg!

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LATEST STAY

By

19 October 2019

Had issue with the Key not working upon Check-in and couple next room to the left talked very loudly until 2AM. They had company until 1130 then kept up at that volume until 2 AM. Business Colleague had similar experience during our September visit.

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A Nice Hotel!

By

13 October 2019

club

I would recommend this hotel. It is centrally located and you will have access to multiple restaurants to choose from.

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Crowne Plaza Harrisburg

By

13 October 2019

club

overall ok, but scary around the downtown. staff is ok but my room was not cleaned.. towels were not changed

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