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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 967 reviews
82%
Recommend This Property

Ratings Breakdown

967reviews

  • 5 Stars
    502
  • 4 Stars
    227
  • 3 Stars
    100
  • 2 Stars
    80
  • 1 Stars
    58

Excellent stay

By

22 October 2017

Loved the great staff and restaurant. Stay was above and beyond my expectations.

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Great to be back!

By

22 October 2017

I started staying at this location way back in 1977 when it had another name. I persisted through several permutations and ownership changes until I moved to the "new" larger hotel a block away after my ceiling collapsed and I had to place several books under the right edge of the TV to get reception.

I remained loyal to the "Holiday"long after many of my colleagues due to the thoughtfulness and kindness of the woman that ran your "gift shop." I was "on the road" three days a week back then and she would save new stuff that she thought my daughter (from infant to toddler) might like. So...this visit was a great walk down "memory lane" to stay here once again. Thanks.

ps - sorry I can't mention some "inappropriate language."

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Disappointed

By

20 October 2017

club

For the reputation of a "higher" type hotel I was disappointed with my stay. There were room issues (pair of men's underwear found behind the couch), no outlet near the desk in order to work (had to get an extension cord), 3rd floor view looked out onto the 2nd floor roof and all the air-conditioner units, which were noisy when they were activated. The shower curtain didn't fit the tub so it was cold and water was accumulating on the floor and I had to notify maintenance when I arrived to fix the light. I went out, pulling my car from the valet parking garage after being told my spot was reserved for me so there wouldn't be a problem only to come back to being told the lot was full and I couldn't park there. After informing the valet I was a guest, he took my car only to park it along side the hotel in the incoming garage lane where it was parked all night. NOT IMPRESSED at all. (HAVE Photos, but survey won't let me upload!)

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Feedback

By

16 October 2017

club

Restaurant food and staff could use a little support our dining experience at the bar was way better than the experience in the dining room we sat down for breakfast and never got waited on ended up getting up and leaving

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Good stuff good price

By

13 October 2017

club

Enjoyed my visit, people were nice, food in the restaurant was not overpriced.

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Friendly and Helpful Staff

By

11 October 2017

club

The staff were all friendly, attentive and there to help!

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Confortable

By

10 October 2017

club

A nice location to stay, we visited the chocolate factory and didn't want to pay the higher price of hotels closer to the factory.

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Crowne Plaza Harrisburg Hershey, PA

By

07 October 2017

I enjoyed the hotel in every way. Vintage charm with the comfort of modern bedding and updates. My time there was limited so I was not able to enjoy the restaurant.

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Quick Business Trip

By

06 October 2017

club

Excellent location, atmosphere and wonderful staff!!

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Rude Garage Attendant

By

05 October 2017

club

No...and I mean NO place to park to check in, without being yelled out by grouchy old men who think you need to use their services to park your car in their garage FIRST BEFORE YOU EVEN CHECK IN. Very rude man, yelling at us in the open lobby, telling us to move our car before we could even get checked in. Frankly, had not decided whether or not we would use the concierge parking or not, but this man made it a DEFINITE NO.

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Great place to stay

By

04 October 2017

Loved this place never had a problem with anything

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Great staff and value.

By

03 October 2017

club

Hotel staff was warm and friendly. Clean and welcoming interior. Great location to downtown.

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