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Crowne Plaza London - Heathrow

Amenities & Services

Hotel Information

Hotel Information

Check-In | Check-Out

  • Check in time: 3pm
  • Check out time: 12pm
  • Minimum check in age: 18
  • Late Check Out Available
  • Early Check-In Available

Pet Policy

  • Pets are allowed
  • Guide dogs/service animals are allowed
  • Pet amenities available
  • Pet walking area available

Parking & Transportation

  • Car Parking Available
  • Complimentary Daily Self-Parking is not available
  • Self-Parking Fee: 16 GBP
  • Valet Parking is not available
  • Parking charges £3 per hour (max 12hours) there after £16 per 24hours. Our parking is maintained by Parking Eye. Guests on parking inclusive packages need to register their details at reception.

Languages Spoken By Staff

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Polish
  • Portuguese
  • Russian

Credits Card Accepted

  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • Carte Blanche
  • IHG® Business Edge Pay (UK only)
  • China Union Pay

Hotel Features

Hotel Features

On-Site Pool

Indoor pool hours: 6:30 am - 9:30 pm

On-Site Fitness Center

Hours: 6:30 am - 10:00 pm

Relax in our extensive leisure facilities with fully equipped gym, indoor 16-meters pool, sauna, steam room and jacuzzi. Children are allowed in the pool until 20:00 Sunday to Thursdays and 21:00 on Fridays and Saturdays, we provide one towel per guest.

  • Rower
  • Stair Stepper
  • Treadmill
  • Free Weights
  • Stationary Bicycle
  • Dining

    We’re ready to refuel when and where you are. Enjoy a variety of food and drink options throughout the day, from fine dining to lighter meals at our full-service, on-site restaurant and lounge. Work or relax at your leisure with convenient in-room dining.

    On-Site Spa

    Meetings & Events

    • 21 meeting rooms 
    • Largest room capacity: 250
    • Total area of meeting space: 12691 sq ft

    Business Services

    Business Services

    Business Center

    • On-Site Business Center
    • Business Centre staffed from 8:00 am to 8:00 pm
    • Business Center is open 24 hours a day
    • Business Services are available
    • The Business Centre is located by the Reception Desk in the Lobby. The Centre provides comprehensive business support. Our service is experienced in working to tight deadlines. The service is provided Monday to Thursday 8am to 6.30pm Friday 8am to 5pm


    • Copying
    • Office supplies available
    • Printer
    • Scanner

    Hotel Accessibility

    Hotel Accessibility

    Accessible Guest Room Accommodations

    • Wheelchair Accessible Rooms Available
    • Guest Room Furniture Can Be Rearranged
    • Emergency Cord/Button in Bathroom
    • Emergency Cord/Button in Bedroom
    • Grab Bars and Tall Toilets Available
    • Adequate Clear Turning Space in Bathrooms
    • Tub with Grab Bars
    • Bathtub Seat
    • Handheld Shower with Hose
    • Handrails
    • Roll-in Showers
    • Safety Bar in Shower

    Accessible Parking Details

    • Wheelchair Accessible Parking Spaces: 20
    • Ramp Access to Property
    • Parking Drop Off Point is adjacent to entrance

    Wheelchair Accessibility

    • Bedrooms all on ground floor (7 double rooms and 1 twin room). All have wider door access with hand grab rails in the room and bathroom along with low level facilities such as sink and drawers. Various other facilities (room dependant) include ceiling hoist, vibrating pillows and pull cord alarm system

    Accessible Hotel Features

    • The following public areas are accessible:
      -Public Toilets
    • Lift Access to All Floors
    • Lift near Accessible Rooms

    Hearing Accessibility

    • Visual Alarms or Alerts
      -Guest Rooms
    • Vibrating Pillows Available

    Vision Accessibility

    • Emergency Instruction in 14pt Print
    • On-Site Restaurant Menus in Braille or Available Reader
    • Audible Alarms in Hallways