Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 1515 reviews
91%
Recommend This Property

Ratings Breakdown

1515reviews

  • 5 Stars
    862
  • 4 Stars
    407
  • 3 Stars
    129
  • 2 Stars
    70
  • 1 Stars
    47

Excellent highly recommend

By

21 February 2017

Having read the reviews i had mixed feelings what to expect. I can highly recommend this hotel as everything went so well the staff are so polite and exstreamly helpfull. I will be using this hotel again as the parking package is excellent value . Thank you .

Read More
Read Less

Lovely pool

By

20 February 2017

Loved the nice big pool. Great way to stretch after a long flight, and really handy for Heathrow.

Read More
Read Less

Pre flight stay

By

19 February 2017

club

Good location for Heathrow stayed for one night with parking package.

Read More
Read Less

Night before you fly

By

17 February 2017

club

Rooms need a bit of work to get them to a level of good standard

Read More
Read Less

Overnight spaceflight stay

By

17 February 2017

club

Great room great staff great food . Will definitely stay again. In fact will be there23rd this month.

Read More
Read Less

Just one word - Eccelent

By

16 February 2017

platinumelite

The hotel provided an excellent environment for my stay

I will certainly use this hotel again

Read More
Read Less

Friendly staff all around

By

14 February 2017

All staff I encountered were friendly and helpful. The only exception might have been the breakfast host where I sat and waited for a server quite a while before I finally asked "is this buffet only?" and was told yes. Should have been told when I was seated.

Read More
Read Less

Comfortable Business Stay

By

13 February 2017

club

I stayed at the Crowne Plaza Hotel London Heathrow
while I had business meetings.

The healthy food choices and a friendly, efficient and well trained team stick out.

The rest of the hotel service was efficient and allowed me to focus ion my business meetings

Read More
Read Less

Not the best

By

12 February 2017

club

Convenient for the area.
Use the Indian restaurant at this hotel. It offers the best quality and value of all the other suppliers.

Beware of the parking - you may gave to park in a dark area around the back of the building on amuddy grass

Read More
Read Less

Great staff, poor gym equipment

By

12 February 2017

Staff are friendly and helpful, always welcoming. The gym is tired, the bikes are in an advanced state of disrepair, even though the management were informed last year, nothing has happened.

Read More
Read Less

Usual Crowne Plaza excellence

By

10 February 2017

Probably one of the best cooked breakfast ever! Bacon was quality and we'll cooked, sausages were spot on. Makes a change to the normal cheap rubbish you get elsewhere.

Read More
Read Less

Business meeting

By

10 February 2017

platinumelite

Overall it is a good hotel but the bar drinks weren't the best when I stayed.

Read More
Read Less