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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 1476 reviews
90%
Recommend This Property

Ratings Breakdown

1476reviews

  • 5 Stars
    841
  • 4 Stars
    397
  • 3 Stars
    123
  • 2 Stars
    68
  • 1 Stars
    47

Lovely hotel, well placed for Heathrow and reasonably priced.

By

11 January 2017

club

Stayed for pre night flight. Very large comfy room. Hotel parking easy and Hopper to terminal 5 was efficient.

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Excellent breakfast

By

10 January 2017

club

Although I booked online and requested twin beds they tried to give us a room with a king size bed. Room very clean, conditioner in the bathroom would have been welcome. I left the room key inside the room when we went for breakfast, I asked housekeeping on the floor to let me in which they did but not before asking me a few questions for security which I was impressed with. The choice at breakfast was excellent, everything fresh, tables clean, plenty of staff around but not one of them explained where things were or asked if we would like tea of coffee. Managers too busy chatting with each other and couldn't be bothered to ask if we had everything we required.
Printing out boarding passes was a farce as there are two computers and only one at a time could be connected to the printer. The concierge kindly sorted this for us.
Smoking outside the main door was the main issue, yuk

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Park and Stay

By

09 January 2017

club

This is a great function provided by Crowne Plaza with safe and easy parking whilst you go on holiday, at a reasonable cost.

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Comfortable and Welcoming

By

07 January 2017

platinumelite

Used a few times now for Park and stay packages and never been disappointed with service

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Robert Mc

By

06 January 2017

Friendly staff. Room very comfortable. Meal in hotel Irish pub very good and reasonably priced. Easy parking. Good Hoppa Bus service.

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New years day CP Heathrow

By

06 January 2017

platinumelite

Excellent stay, highly recommended. Comfortable rooms, nice food, good atmosphere.

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Looks shabby on the outside but good size rooms

By

04 January 2017

Good size rooms with comfy beds. Great value for airport parking and a hotel. The woodwork and outside of the hotel look shabby but all in all decent stay.

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Friendly staff

By

04 January 2017

Spirit fitness centre always seems to have something out of order either the hot tub, plunge pool or one of the sweat rooms

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Made welcome from the first minute on arrival

By

04 January 2017

club

We wanted a hotel where we can leave our car for two weeks and catch a flight from Heathrow airport. Crown Plaza was the perfect choice. The room was clean and spacious. It was quiet and the bed was comfortable. The checkout service was adequate and there is a shuttle service every 20 minutes from the hotel to the terminal.

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Christmas Day stay

By

03 January 2017

club

This hotel was excellent with great facilities and friendly professional staff. Our room was clean spacious and very nice.
Check in was no problem and bar area was very nice
The shuttle bus runs from directly outside to the terminal.
I enjoyed staying here and would recommend to others

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Excellent service

By

01 January 2017

platinumelite

Welcoming staff and wonderful service . The CP has the best value for money

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Another great stay

By

01 January 2017

Another great stay. This is now my only hotel choice when I'm travelling through London Heathrow airport.

Great staff and nice rooms all at a great price.

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