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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 1161 reviews
81%
Recommend This Property

Ratings Breakdown

1161reviews

  • 5 Stars
    603
  • 4 Stars
    259
  • 3 Stars
    143
  • 2 Stars
    94
  • 1 Stars
    62

not up to par with other Crowne Plazas

By

27 July 2017

Unlike other Crowne Plaza hotels I have stayed in, this one seemed poorly maintained and not in line with the typical quality levels. Rooms in particular were old and worn, there were hot water issues throughout our stay, and our room did not get cleaned at all one day. While I will give Crowne another shot, I will not stay at this property again in the future.

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relaxation at its best...

By

27 July 2017

club

Our stay was relaxing and peaceful at the Plaza. soft beds and the most beautiful ocean view. The staff was helpful in locating local restaurants and even had a van to take us there. Can't wait to return.

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OK to stay for a couple nights

By

26 July 2017

club

The hotel is fine, comfortable enough - nothing special.
Room is musty smelling. Having interior corridors was nice (one of the buildings has exterior corridors). Having a balcony with pool and ocean view was nice.
Was a good price for the weekend I went.

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Lousy weekend

By

26 July 2017

club

Spent a lot of money for a crowded hotel with bad food. There are other options in the area...

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Not a good stay

By

24 July 2017

Rooms and hotel need to be remodeled badly. Rooms were not the quality of a Crown Plaza Hotel.

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Wet beds! Sleepless Night

By

24 July 2017

platinumelite

Arriving late to the hotel from traveling all day and getting no sleep that night made for a very challenging next day of work. Make sure your bedding is dry before putting it on the bed. Also, housekeeping should not bang on the door when the sun comes up if check out it at 10-11.

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Dated but adequate.

By

22 July 2017

club

This property is dated, but adequate for a short business trip. Didn't care for the air freshner used in the room and hallways. Internet was slow.

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Great Service, Staff, Breakfast--rooms need work

By

22 July 2017

club

The staff is wonderful at this hotel. The rooms need work. Dirty curtains. Faucets are loose. Shower curtains are dirty. Breakfast was delicious. Tuesday night social was welcoming.

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70th anniversary celebration

By

19 July 2017

club

Nice and comfortable. clean with good service and location

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does the job

By

18 July 2017

This is a standard hotel by the sea, which in my view is over priced. The rooms and staff are great, but the bar area needs to be refurbished. The costs for the buffet breakfast is far too high for the US which is known for its value for money food.

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Poor Quality Hotel

By

17 July 2017

club

The booking process was itself a hassle. The person booked reserved a handicapped room even if I did not request that. At the end I asked for the receipt to be emailed and I had to call them again to get it emailed. Room is small and bath room is run-down without enough lighting not even an exhaust fan.

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Beautiful view!

By

17 July 2017

We were very pleased with the oceanfront view that our room offered. The price was good also. The room could've used a good deep cleaning (wipe down light switches and door handles) and the shower didn't provide hot water. The walk to the ocean and the pool made up for that. We were very disappointed in the bar however given that we waited nearly 10 minutes and was never even greeted. Our biggest disappointment was with the fitness center. I like to work out over travel and the fit center smelled so horribly of mold that we couldn't stay in for a few minutes.

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