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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 842 reviews
83%
Recommend This Property

Ratings Breakdown

842reviews

  • 5 Stars
    484
  • 4 Stars
    180
  • 3 Stars
    74
  • 2 Stars
    59
  • 1 Stars
    45

Great experience

By

26 May 2017

club

Great customer service and the room was spacious and very clean. I will most definitely be returning, thank you!

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Great Stay

By

24 May 2017

This hotel by far exceeded my expectations. I have stayed in hotels all around the world and this one is at the top of my list. The staff was very freindly and helpful. The rooms are up to date and very clean. The breakfast bar has a variety of foods to choose from. I would recommend this hotel to everyone I know.

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Terrific Hotel Experience

By

24 May 2017

This hotel is in a great location and the hotel was a great pleasure to stay at.

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Comfortable room but poor dining experience

By

24 May 2017

club

I stayed at the Crowne Plaza in Downtown Orlando for a few nights as I was visiting on business. My overall stay at the hotel was satisfactory other than their diner. I ordered wings and a salad on my first day there and the waitress brought out six or seven EXTREMELY tiny wings...I showed them to her and she agreed they were pathetic. I was very disappointed in them but I was starving from traveling and ate them regardless of how small they were. She offered to have the cook make me a few more to compensate, but I passed. What they should have done (which I never ask but maybe I should have) was not charge me for those. Their breakfast on the other hand was amazing. I'll give them that.

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Friendly Staff

By

24 May 2017

club

Everyone was very friendly! The food was great along with the service. Housekeeping also greeted us each day. Shuttle service to the concert was efficient and safe.

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Great Hotel in Downtown Orlando

By

23 May 2017

club

Have stayed at this hotel numerous times when I'm in Orlando on business. Never disappointed. Staff is friendly, hotel is clean and updated. Breakfast is great.
I give this hotel 5 stars.

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Great place to stay

By

22 May 2017

club

Fantastic place to stay, close to downtown, friendly staff and great rooms!

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Good choice for business travel

By

22 May 2017

This hotel was close to downtown and offered all of the amenities I expect from a Crowne Plaza hotel when traveling for business.

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Conveince awesome stay

By

22 May 2017

platinumelite

Great amenities...convenient location and awesome suites

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Outstanding service and comfortable bed

By

19 May 2017

Excellent staff, very courteous and attentive to our needs. Bedding impecabley clean and fresh. No odor in rooms, very clean. Bed was extremely comfortable, thick lush bath towels, peaceful and restful rooms. Staff went out of their way for us. Highly impressed and excellent value. Food and service very good.

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Awesome comfortable bed

By

18 May 2017

club

Great place to stay friendly staff clean rooms awesome sites from the environment

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Amazing Place to Stay!!

By

18 May 2017

platinumelite

The Crowne Plaza exceeded my expectations in all aspects of staying in a hotel. Staff was friendly, rooms are large and comfortable, and breakfast was delicious will use this hotel again.

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